IR
35-50 years of age | Experience level: 2-5 safaris
It was very amazing,
Mr Steve was our game driver in Massai Mara. He was the best.He was trying his best to show us more animals and enjoyed our enjoyment.I highly recommend him
US
50-65 years of age | Experience level: over 5 safaris
Amazing guides
Moses and his team were fantastic. They provided expert guidance , motivation, and great conversation along the way.
I've recommended Moses to others and would definitely use him again.
20-35 years of age | Experience level: first safari
Good
Had a great time on the safari and saw all the beautiful animals , however taxi driver that drive us to and from the airport was slightly rude. Other than that the whole experience was amazing
RS
20-35 years of age | Experience level: over 5 safaris
Zero star
I hope you guys who are interested in traveling in Uganda find this review useful and won't make the same mistake as me and my friend did. In this review i will share the part of my experience with Karumuna Safaris and it's owner Richard who we believe is a fraud and a thief.
From the first moment i contacted Richard he was very fast in answering my mails and whatsapp messages,which i liked because that is how an agency should behave with clients. I applied for the journey inDecember and was supposed to arrive in Uganda in March!! It was like that until the moment I paid him the 50% down payment which he requested because he wanted to make sure the gorilla tracking permits are secured. The same story was with my friend who applied for the trip one month after me. The moment I paid him the money, no answers no mails, nothing! Every info I needed I had to wait 3 or 4 days for a response i called him and told him this is not professional. I asked him to make me another trip plan because i had less days in Uganda because of my ticket.
He sent me the plan 2 days before my trip and also found a guide for me and my friend day before our arrival. When we arrived and gave him the rest of the money the problems started. In the Lodge in Queen Elizabeth our guide approached us and told us thar Richard had an accident and hit the boda boda (motorcycle taxi) with his car and the motorcycle driver didn't survived so Richard was detained in prison. My friend and me were concerned but as the gorilla tracking was approaching i was starting to be suspicious about everything because Richard couldn't be reached on any phone and they apparently didn't know which prison he was detained and he was the only one who knew where the gorilla permits are. Our guides brother was searching for permits in his office and he was able to find only one permit. This one permit was paid on March 8th the day we arrived! And he told me in December to pay so he can secure the permit. At this point we knew that we were scammed! With the help of our guide Herbert we managed to pay for another permit 700usd because we came in Uganda specifically for the gorilla tracking. Richard was not answering any calls from our guide and the warden in the gorilla tracking office told us that he know Richard and that the chief of tourist operations in Uganda are awared that he scammed people before.
There was a lot more happening which I could write and if anyone is interested in hearing this can contact me.
This is not a fake profile, which he claims on other reviews of people that were also scammed and according to him want to damage KARUMUNA SAFARIS reputation. If you look the negative reviews it was never his fault!! . The ranger in Kibale national park told us that his driver by the name Dona went to Chimpanzee tracking with fake permits left the clients there and ran away with the car keys. If you don't want things like this to happen to you avoid Karumuna Safaris and Richard.
God sees everything, if Richard is really in prison he should stay there. But if he lied about hitting someone with his car in order to get 700usd speaks volumes about him as a person.
I tried to attach valuable photos (the payment of the permit,screenshots of our chats and more) but the site won't publish them, so if anyone needs to see them I can send them.
NL
20-35 years of age | Experience level: 2-5 safaris
Lovely positive touroperator
We had a very nice time visiting the hotsprings in Moshi with Furaha Adventures. Despite the weather was not so good, the crew was full of positive energy and we really enjoyed our day.
US
35-50 years of age | Experience level: first safari
Moses is extremely knowledgeable and engaging.
Moses is the best tour guide. He's reliable, friendly, knowledgable and his English is perfect.
20-35 years of age | Experience level: first safari
Serengeti Wakanda are incredible and our guide Andrew made our experience what it was!
We enjoyed the most amazing safari experience with Serengeti wakanda, our guide Andrew was super friendly, very informative and just wanted us to have the most amazing time. He told us exactly what we would see and where we would see it, he was amazing. We saw the big 5, countless sights of lions and elephants, as well of a rare sighting of the rhino, 8 to be exact! I could not recommend this safari enough and as well as recommending Andrew as your guide. From our first enquiry the team were helpful with any questions we had and kept in touch with us regarding any extra information. Hot fresh meals for dinner everyday instead of sandwiches and cold refreshments with a wide range of selection from beers, wines, soft drinks and water. An experience that I will never ever forget and one that I will look to redoing again! Thank you so much wakanda and more importantly thank you so much Andrew for being part of and making our experience so special. You are the best!!
20-35 years of age | Experience level: first safari
The trip of a lifetime
We have just completed our 4 day private safari with Serengeti Wakanda and it has been more amazing than we could have ever imagined. From booking through to arriving in Tanzania, the communication and information received was super helpful and informative. Our guide for the 4 days, Andrew, was simply brilliant. He had so much knowledge about all the areas even before entering any of the national parks, so much knowledge on all the animals and just made the entire trip so much more enjoyable. The accommodation provided through Serengeti Wakanda was also brilliant, the warm lunches provided each day rather than sandwiches and even the beers and wine in the safari vehicle, these just made the trip feel extra special. I don’t have a bad word to say about the entire trip and we have been sad to leave. I will be recommending Serengeti Wakanda to everyone I know and will definitely use them again if we were to return to Tanzania for another safari. Thankyou everyone at Serengeti Wakanda and especially to Andrew for being our guide!
IT
50-65 years of age | Experience level: over 5 safaris
Professional
Amboseli safaris ,very good driver , night Camp perfect , good organization
20-35 years of age | Experience level: first safari
Fantastic tour operator!
Exceptional service and organisation, Morris arranged everything for us and the whole experience was easy from start to finish.
James, our driver, was incredibly knowledgeable and worked with us to ensure that we had the best experience possible. The Safari was amazing and we saw "the big 5", plus a lot more, and the extra opportunities to explore Kenya further, were very welcome.
Hotels were fantastic, Emayian Luxury Camp was especially breathtaking with fantastic food and a truly unforgettable experience.
Thanks to Morris and James for making our experience one to remember.