NL
20-35 years of age | Experience level: 2-5 safaris
Good Cars - Great people
Very trustworthy and excellent cars!
Would highly recommend this company along with it fantastic employees and services!
DE
Great service!
We were recommended Timbuktu by a friend and were delighted by the personal, friendly service we received. We had no idea what we wanted but we were walked through the process and found a great reserve that places emphasis on preservation of wildlife, as well as offering luxurious experience during the stay. Would highly recommend planning your trip with them!
BR
35-50 years of age | Experience level: 2-5 safaris
Incredible Customer Service
My experience with African Travel Consultants was awesome! An excellent customer service provided by consultant Andy Saidy. I got in touch with African Travel Consultants on Sabi Sands website by searching on the web.Then I started to online chat with Andy who was so patient and polite to explain everything of Kruger and nearby private reserves. Before him, I got several budgets from other travel agencies, but none of them had his following up (we talked each other even on a weekend). After our contact I decided that Andy was the one who gave me all the best info about the safaris. With great effort he found our suite at Savana Lodge wich was really amazing with very competitive price! It was our honeymoon and knowing this fact he gave us the transfer from the airport to our lodge as a wedding gift surprise! The assistance didn't ended with the deal itself. After our three-day staying he contacted me to find out if everythind happened as we wanted, and of course it did! I really recommend this consultants and African Travel Consultants as well. Cheers!
DE
20-35 years of age | Experience level: 2-5 safaris
Kilimanjaro Trekking
My girlfriend and I, we did the Kilimanjaro Trekking in 7 days with Arrow Trekking. The tour and the price were excellent! We had a very friendly and caring crew. Our 2 guides were very experienced and knew a lot about the mountain and trekking in general. We felt very save and "in good hands" the whole trip. Furthermore, I have to say that the food and the equipment during the tour was very delicious and healthy! My girlfriend and I enjoyed it throughout the whole trip!
The organisation of the tour from Arrow Trekking was very costumer friendly. They took care for everything. They picked us up at our hotel in Arusha, brought us to Kilimanjaro, did the tour with us and brought us back to our hotel in Arusha.
So to sum it up, I can totally recommend the Kilimanjaro Trekking with Arrow Trekking.
NL
35-50 years of age | Experience level: 2-5 safaris
Great and Reliable!
After our Kilimanjaro climb, we have booked a 3 day Safari tour with Flash Safaris. We have had lovely and great days!
First it was very relaxt to stay at " Ilboro Safari Lodge" for 2 days. A gorgeous an Cosy place!
Then visited 3 beautiful alternate parks: Manyara national Park, Ngorongoro Crater and Tarangire national Park. 1 Night we stayed in the beautiful "Rhotia Valley Tented lodge". We had very nice contact with Magda Vrijs. She gave honest, reliable and accurate information. In addition she is a very nice person. Our guide, Loi, was amazing. Very humorous, told us a lot about the animals and plants. Also he is very reliable.
Flash Safaris was a perfect choice!
Thanks for the great days.
50-65 years of age | Experience level: first safari
Wow
We organised this trip to celebrate our 50th birthdays and it exceeded all our expectations. From the planning, which Kat and the team at Timbuktu couldn't have been helpful and knowledgable with, to the holiday itself was so memorable. We went to Tanzania and the guide who looked after us for the trip was a real asset, so well informed and had a knack developed over many years of knowing where to look away form other tourists and unearth wonderful experiences, from the great migration crossing, to all sorts of unexpected wildlife aswell as everything might expect to see. The hotels and lodges recommended were all small and personal as we requested. Overall some amazing memories to sweeten the aging process!
35-50 years of age | Experience level: 2-5 safaris
Epitome of excellent service - Completely recommended.
We tried to book our self drive tour independently about a year in advance. It is important to book in advance if you have particular places you want to stay - Namibia is becoming popular especially in peak season. September was an excellent month to visit. We didn't find Etosha crowded and the wildlife viewing was mind blowing. I wasn't able to get bookings confirmed independently and UK travel agents couldn't offer me what I wanted and the prices were ridiculous. So turned to CBTS and the service we received from Allison was amazing. Advice given was spot on ( as noted during actual trip), emails were prompt and professional. All bookings went ahead as planned and we were given a detailed itinerary and a great map (all you need) on arrival in Windhoek. Allison even helped us out with some shopping as we arrived on a Sunday and left early Monday am from Windhoek so the shops weren't selling alcohol. We had one problem with Avis ( def not the fault of CBTS) and I was able to ring the Travel agency to help me make sure it was sorted out. And it was sorted. We hope to return to this area and will use CBTS again. Allison is a star. We stopped in on the way back to the airport and was very impressed with the glamourous offices as well.
CA
50-65 years of age | Experience level: first safari
Amazing trip of a lifetime from start to finish!
Our initial correspondence with Levis and the subsequent planning and fine tuning of our vacation went so smoothly; we were able to include many different places and activities and our trip was built just for us. Levis was available for all of our questions and responded promptly each time. Thank you! We had a variety of accommodations in both Kenya and Tanzania and each one had its own charm. The staff at every lodge, inn or tented camp were superb - the rooms were very comfortable and the meals always very good. The main attraction of course were the amazing safaris we experienced in Kenya and Tanzania. We had the best driver/guides around - Charles in Kenya and Amani in Tanzania. Both are so knowledgeable and freely shared so many facts about the wildlife, birdlife, plant life that surrounded us. We could not believe that each day was better than the last. These two men did their best to give us the ultimate trip and we most certainly had it. We always felt safe and looked after in both countries. We saw the Big 5, and twice saw rhinos and leopards! How incredible is that? We even saw zebras and wildebeest migrating over the Mara River. My description of our 13 days is "mindblowing". Thank you so much, Hallmark for a trip of a lifetime!
Magical with upmost professionalism
Our trip started with the upmost professionalism when we were greeted by our driver Ronald at Kigali airport. Ronald turned out to be fantastically professional, warm, insightful and very fun to spend our three days with and he kept the whole process running very smoothly.
We then drovee from here up through Rwanda and across to the Virunga mountains in Uganda - we stayed nearby at the magical Chameleon Hill hotel which overlooks the beautiful lake Mutanda.
The gorilla experience was as magical as we hoped it would be. Ronald was also very helpful in organising a mountain biking and coffee plantation experience on our last day. He enabled us to customise this experience and reduce it down from the half day activity to a few hours which enabled us to still catch our evening flight.
Once again thank you to Matoke tours, from start to finish the communication and overall execution was five star. I encourage any reader of this review to visit the Ugandan countryside as it is simply stunning and full of amazing people
CA
50-65 years of age | Experience level: first safari
Hallmark gave us a "Trip of a Lifetime" experience.
Right from day one, the pick up at the airport in Nairobi, our Hallmark experience was incredible. Levis had planned an amazing tour for us of Kenya and Tanzania, hitting all the spectacular "must see" national parks of these two countries. This was, without a doubt, our trip of a lifetime, it exceeded our expectations in every way. Our two drivers, Charles in Kenya, and Amani, in Tanzania were incredibly knowledgeable, friendly, polite and made our trip the most unbelievable adventure of our lives. They were so attentive, patient, and willing to please our every whim and desire, stopping whenever we asked for that "yet another" spectacular picture of one of so many beautiful animals, always educating us on facts about the animals. Our accommodations were amazing, from high end to more adventurous, (but comfortable) tents, sharing the open spaces with the animals. We always felt safe, protected and very cared for by everyone, lovely people wherever we stayed. I would highly recommend Hallmark Travel Planners, (and I already have), to our friends and family and anyone else wishing to travel to East Africa. I hope that I can return in a few years and have Levis book my next adventure. Kenya and Tanzania have left a mark on my heart, and now I hope to see a little more of Africa in the coming years.
Thank you Levis, Charles, Amani and Hallmark!