DE
65+ years of age | Experience level: first safari
. Excellent communication,
From the start, everything went flawlessly. Excellent communication, and they picked us up at the airport. We received a lot of helpful and beneficial information.
The nine-day tour was simply incredible. Timetables were ideal, and Erick, our driver/guide, was excellent. In addition to being a safe and competent driver, he provided us with a wealth of knowledge about Kenyan culture and animals. His exceptional sense of comedy is his greatest quality. We were laughing virtually all the time. I can only highly recommend this vacation (Masai Mara, Naivasha, Nakuru, Amboseli). We adored it!
MX
50-65 years of age | Experience level: first safari
Experienced and kindly
If you travel araound here this is a great choice. It has wifi, they take care of you.
50-65 years of age | Experience level: first safari
Smooth trip to Joburg
Getting to and from Kruger can be long, boring and a little bit treacherous. Joseph made the journey as pleasant as possible.
20-35 years of age | Experience level: first safari
Joseph was a great driver.
We saw a bunch of animals at the rest. The trip was quick and comfortable.
US
20-35 years of age | Experience level: first safari
Peter was very knowledgeable about the area and the animals and made everything feel safe.
The tours were fantastic. We had a great experience seeing the different parks and all of the wildlife and natural beauty. Our guide, Peter, knew all of the park trails very well and was well prepared for each day and knew the best ways to get around in each location. We always felt very confident in his abilities and he was great to talk with. The lunches provided during the tour were fantastic as well.
CR
Joseph was amazing!
Joseph drove us from near Kruger back to Johannesburg.
He was very attentive, a big smile on his face, good communication to all the passengers!
11/10!
FR
35-50 years of age | Experience level: over 5 safaris
Very disponible to answer to your questions and exceptional driver
We had a wonderful 6-day trip with Serengeti Africa Tours.
- Positive
Linah, the contact person, was extremely available and answered our hundreds of questions on WhatsApp quickly and efficiently.
Our driver Matchete was exceptional. Very skilled, very passionate, and incredibly knowledgeable about the animals. He was always smiling and pleasant.
Visiting different parks was an outstanding experience.
- Negative
The food was good but a bit repetitive.
The preparation of the packed lunches in the morning was always delayed by 30 minutes to 1 hour, which made us feel like we were leaving for safari later than others.
In August, there are huge crowds. You are never alone—always dozens of jeeps around. At lunchtime, you have to “fight” with other agencies to get a table or chair in the picnic areas.
Nyani Public Campsite in the Serengeti was the worst campsite we’ve stayed at in 4 months of traveling through Africa: dirty toilets and showers, too much loud music and partying (those people shouldn’t be there), overcrowded, and in the evening you have to queue to use the toilets or showers.
The road to the Serengeti is chaotic, with 3 hours of rough driving each way. Because of that many car were stop on the way because of car issue. And us as well we lost 3h in all trip because of car issue due to very bad road.
- Ecological concerns
Too many plastic bottles. Almost all tourists carry reusable bottles, so agencies should find a better solution.
Lots of litter around the parking and cooking areas in the campsites.
Eating with real plates, cutlery, and glasses instead of plastic is a very good practice.
DE
50-65 years of age | Experience level: 2-5 safaris
It couldn't have been better!
We did a well organized 4-days game drive to Masai Mara and lake Nakuru. Thousand thanks to our guide Aroni. He made it a perfect trip - careful driver (never got stuck in the mud), found the Big Five, well informed and patient with us. We're looking forward to have him with us again on our next journey by the end of this week.
Hakuna matata!
US
65+ years of age | Experience level: first safari
Excellent value!
I have been waiting for this trip my whole life. Serengeti Smile exceeded all of my expectations. They responded promptly to our requests. We had one excellent customer service representative, Eliad, who worked so well we us and our changes. We arrived to be met by THE BEST GUIDE ON THE PLANET, Zack. You MUST ask for him. He found the Big Five for us and many, many other amazing animal encounters. His knowledge of the animals, terrains and country was extensive. And he was an amazing driver-through dust, mud, and fog. We felt so safe with him. We loved all of our accommodations. Glamping is all it is cracked up to be. The Tanzania people really GET hospitality. The staff at each stop were real professionals. So kind and fun. Ultimately the most incredible part of Serengeti Smile is the cost! Never thought I could afford such an incredible experience. HIGHLY RECOMMEND.
under20 years of age | Experience level: 2-5 safaris
It was the best safari i have ever had!
I had an amazing 4-day safari with Jocky Tours in the Masai Mara. Everything was well organized from start to finish. Communication was clear and fast, and the service was excellent. Our driver Aruni was very knowledgeable, friendly, and reliable, making the whole experience enjoyable and stress-free. The accommodations were comfortable, and the value for money was great. I highly recommend Jocky Tours for anyone planning a safari in Kenya.
