FR
20-35 years of age | Experience level: first safari
Good
The safari itself was a great experience, but unfortunately the organization was really not up to standard. We experienced several issues with communication and transportation. We had informed the team in advance that we had large pieces of luggage, but when our taxi arrived more than an hour late, we were told that we could not take our luggage with us. This caused unnecessary stress, especially as we were not returning to the same hotel. However, after discussing the situation with the team, they were understanding and we eventually found a solution. We appreciated their understanding and were happy to finish our experience on a positive note. Overall, the safari was great, but the organization and communication definitely need to be improved.
