KM
20-35 years of age | Experience level: 2-5 safaris
AMAZING
We spend two days on safaris and we were 3 girls !
It was a very good experience ! They booked everything, they are so Professional !
A driver came at the Airport and drove us to our hostel ! A guy from Foot slopes came to visit us and explain everything about the safari. We paid when we arrived at the hostel by VISA card. The safari was just AMAZING , we had a guide (Ask for sebastian) who was so passionate by animals. He had a story for each animals ! We spend the night in the camp site, foot slopes prepared everything (tents, sleepbag...) ! Lunch box and food at the campsite was good !
It was a good period, because there were not too much tourists !! Good memories !
Obvioulsy , i RECOMMEND them.
US
20-35 years of age
nice one
My wife and I were very happy with our choice of Fanjove as the end point of a three week Tanzania vacation.
35-50 years of age | Experience level: 2-5 safaris
Rude Driver and lack of response from the company
Very poor
I was travelling with Bonfire Adventures in Masai Mara. It was the worst experience as driver treated me. He was rude and aggressive.
Moreover, the senior tour consultant was good in dealing with me but he stopped replying after the drivers aggressiveness.
I would like to claim compensation for driver's attitude and reducing the promised itinerary.
US
20-35 years of age | Experience level: first safari
Best day of my trip - AMAZING guide
Frank was so wonderful. I was nervous about going on a tour alone, but I shouldn't have been. He is very professional and kind and knowledgable. Would recommend this tour to anyone.
35-50 years of age | Experience level: first safari
Wonderful Experience, highly professional & knowledgeable
A wonderful surprise. The service was excellent. Frank who accompanied me on my 2 days tour to Akagera and Kigali was highly professional and paid a lot of attention to details to make my experience unique. In Akagera, he made sure I was having a chance to see all the animals there. He had water bottles in the car everyday. He even brought me coffee on my departure day which was really early morning.
He was also well respected by the people at places we visited, which certainly shows the reputation of the company in the destination.
Spending 2 days with Frank also taught me a lot about the culture of Rwanda, the lifestyle and the friendliness of people despite the history. It was a very emotional 2 days, and I came back home with a lot of great memories.
I have no hesitation to recommend Golden Rwanda Safaris and would not definitely not go with anyone else.
SG
35-50 years of age | Experience level: first safari
Perfect in every way possible
Being my first visit to Africa I was apprehensive about how to choose a trustworthy tour operator. Frank of Golden Rwanda Safaris could not have been more helpful. From our first communication, it was clear that Frank values customer service above all else. No request was too much and the payment platform made it simple and painless to finalize the transaction.
On the ground in Rwanda, Frank's level of service was impeccable. Frank was always on time and no request was too much. I had wanted to visit the Gorillas for 25 years and Golden Rwanda Safaris made it happen in a way that I will never forget!
If you choose Golden Rwanda Safaris, Frank and the team will make sure you leave Africa with an experience that will stay with you for a lifetime.
CH
20-35 years of age | Experience level: first safari
Akagera Park
The guide was very kind and helpful and we drove a long time so that I could see different animals.
The park in Akagera is beautiful and kept in very good condition.
IN
20-35 years of age | Experience level: first safari
Delightful
I was fortunate to chance upon Golden Rwanda Safaris and book my trip to the Virunga National park through them. I had opted for the Virunga Classic tour and Frank was in constant touch with me ensuring that all the papers were in order.
Liza who accompanied me from Kigali made sure of my transfer to park authorities on the DRC side after which the whole tour was nothing short of an adventure. I was picked up once the tour was complete and Liza managed to help me pick some souvenirs at a discount on my way back for which I will be ever grateful.
I would highly recommend Golden Rwanda Safaris to anyone looking to travel to the Virunga.
SE
20-35 years of age | Experience level: 2-5 safaris
Amazing in every way!
From the very first contact with Frank and Golden Rwanda Safaris we have been treated with excellent professionalism, service and great hospitality. Our whole experience in Rwanda from Kigali, to Nyungwe national park trekking with Chimpanzees, to our relaxing stop at the beautiful Lake Kivu and final stop at the Volcanoes national park has been just fantastic. Above all expectations. Not only is Rwanda and its nature and wildlife one of the most exciting we have ever come across, but the people we’ve met along the way have been so friendly.
It was a blast to hang out with Frank on this journey! You can easily see his huge commitment to make your experience the absolut best, and the passion he puts into every detail. Noting is too complicated. And its all about the teamwork. It’s not difficult to understand why everyone along the way knows him and welcomes you with big smile. We had so much fun and we will never forget our interesting conversations, laughs and all the magical endangered animals we had the chance to meet during our trip. Thank you, it was a dream come true! We look forward coming back.
When you visit Rwanda we highly recommend you to book your tours through Rwanda Golden Safaris!
US
35-50 years of age | Experience level: over 5 safaris
Very attentive and professional - ideal for solo woman traveler
I was delighted with the organization of my trip: the communication and advice, the flexibility, and the discreet monitoring and follow-up. It was a true vacation. Frank, the owner and manager, was very implicated, and the guide, Anaclet, was knowledgeable and attentive - not to mention extremely pleasant keeping in mind the amount of time we spent together. An excellent safari company for a woman traveling alone. I would definitely use the company again.