IN
35-50 years of age | Experience level: first safari
Excellent service and value for money!!
Brian and his family offered us their warm hospitality and great service. We loved all the activities they had planned for us especially White water rafting and helicopter tour of the Victoria falls. His itinerary was flexible enough to cater to our interests. We found the whole package cost effective as well. He used to come by himself to drop us off at many of our activities and made sure we were comfortable throughout the journey. Definitely recommend customise travel and tours for a memorable experience at Victoria Falls.
65+ years of age | Experience level: 2-5 safaris
Marvelous
Good service,reliable and value for money,good communication and very
reliable tour operator.
20-35 years of age | Experience level: first safari
Excellent Services
I loved touring with the company. The services were seamless and fast. I was treated with a lot of respect and patience by the staff. I would highly recommend the company to any local or international tourist. Asante.
AE
35-50 years of age | Experience level: 2-5 safaris
Amazing people
Due to a terrible mix-up and unbelievably useless immigration officers at the airport, we had to cancel our holiday to Ethiopia, but I'm writing this review because I was impressed with Hailemeskel from Finot Tours' support and patience during our planning process.
There was a lot of back and forth from our end before we finally agreed on an itinerary, but
Hailemeskel was more than accommodating, he was quick to respond and helped answer many questions I had.
And he put together an itinerary that included all the hot spots we wanted to see. We were super excited to visit this amazing country.
And when we arrived in Ethiopia, he waited for such a long time to pick us up, as we tried to get our visa issue sorted. He was more than understanding when things unfortunately transpired as they did and we had no choice, but to cancel our trip in the last second!
He was the only friendly voice that was comforting while our first impression of the country turned out to be less than satisfactory.
We are not sure we will attempt to visit Ethiopia again after the way we were treated at the airport, but if we ever did and to anyone who doesn't have to go through the hassle of getting a visa online, can't recommend anyone better to explore Ethiopia with, than Finot Tours.
Best of luck Hailemeskel and team.
SG
20-35 years of age | Experience level: first safari
Imani is a wonderful and experienced tour guide that will always keep the atmosphere up and vibrant
Imani Excursions offered a remarkable journey through Africa, highlighted by visits to the Serengeti and Ngrogrongrogro. Their commitment to responsible tourism, knowledgeable guides, and carefully selected accommodations made for an unforgettable adventure that transcended the ordinary. If you seek an authentic exploration of Africa's wonders, Imani Excursions is the ideal choice.
Spectacular!!!
The whole experience was awesome!!! Francis our Guide was super special ❤️ 💖
We saw so many animals!! Everywhere we stayed was really cool and super nice. The staff and food 😋 was very very superb!!!
Loved it all!!!!
NL
35-50 years of age | Experience level: 2-5 safaris
Everything was done to perfection. It was a fantastic trip with Frank Tours Uganda.
We saw so many beautiful nature and animals. We fell from one amazement into another. The landscape is very diverse and the tour company organized it perfectly. We went to many different beautiful places in nature and got to experience the culture of Uganda. The accommodations were to dream of and the food in Uganda is great and very healthy. We felt very welcome. Frank Tours really made a difference. The guides and everyone we met were very helpful and proffesional. We truly had one of the best vacations of our lives. We will definitely be back.
We highly recommend booking with Frank Tours. Communication was perfect and we had a lot of fun with Frank.
Thank you so much!
50-65 years of age | Experience level: 2-5 safaris
Excellent service
David was very friendly and kind and I really enjoyed getting to know him. He was very helpful and accommodating with my tours that I had booked and provided excellent transportation service. He wasn't just a driver, but more like a friend. We had wonderful conversations.
20-35 years of age | Experience level: first safari
Friendly and safe!
We had a great time in Kruger Park with Lucky (our guide from Nhlalala). The service was beyond what we expected! We had a limited time before I travelled for work in South Africa and Lucky helped us to get the most out of it. It started with timely pick up from our hotel in Johannesburg and a few hour drive to Perry's Bridge, where we were staying. The hotel was amazing, the staff was welcoming and the room is just so comfortable. A treat after a long journey!
We went on a sunset game drive to give us a feel of what to expect. We got to see a few animals then but the highlight would definitely be our game drive the next day. We were lucky to have the whole vehicle for ourselves and were looked after so well throughout the day. The hotel packed our breakfast (because we started at 5.30am!) and we get to enjoy it in the park. We got to see all the big 5 that day!
However, my husband became unwell after the game drive and we had to cancel our panoramic route drive on the way back to Johannesburg. The hotel staff and Lucky were so caring and understanding. They look after us until the time to get our last minute flight from the local airport. I definitely recommend the team. If I ever end up in South Africa again (high likely!), I hope we get a redo on the panoramic route.
35-50 years of age | Experience level: 2-5 safaris
Amazing Trip!
Excellent service! Johnson was the ultimate tour guide during the trip. He listened to his guests and gave great recommendations for places to stop and stay during our trip through Uganda. We came with a big group, and both him and his assistant Charles were knowledgeable and kind during the trip.