35-50 years of age | Experience level: 2-5 safaris
Excellent service, very accommodating with last minute changes & very prompt in answering queries.
Excellent service rendered, organised our stay and travel plans from DES to Arusha & arranged a prompt pick-up from the airport. Emman (manager) met us at the airport personally in Arusha, and immediately put us at ease. Japhet, our guide and driver, was not only knowledgeable about the flora and fauna of the various parks, but also a very pleasant person, who made sure our safety was paramount. Costa, our cook, made some nice salads and local cuisine for us as we requested, besides the continental cuisine on the menu.
Emman (the manager ) was absolutely brilliant and made sure that we had constant contact with each other and was very happy to re-organise our itinerary and went out of her way to sort out our local travel (besides the safaris).
We would recommend Kili Serengeti Guides and Tours as we couldn't have asked for better service.
Thanks Emman & all the very best in your endeavours!!
NL
20-35 years of age | Experience level: first safari
What a wonderful 2 weeks
I went to Uganda for a two week trip and thanks to Dauda it became an incredible ánd care free experience! He took care of everything we desired and was very flexible as well. He knows exactly where to find all the beautiful animals, the nicest places to stay, where to eat, or anything else you'd like to know. Uganda really stole our hearts and become an unforgettable experience thanks to Dauda. THANK YOU!!
DE
Satisfactory safari provisioning
I chose Crystal Safaris after reading reviews and comparing prices for safaris on this website. They seemed to be solid value for the price, which was the case. I had booked for 3 days to Murchison Falls, then expanded to 6 days. My email interactions with Barbara were fine; she responded quickly with information. However, I wish that more information about the hotels would be included in the package description. I was not prepared for the quality of the room in Paraa Lodge - I expected to have AC and a view, but neither was provided. Knowing more about the hotel prior would have allowed me to manage my expectations, and not be disappointed.
Our driver, George, was very good and attentive to our needs. He did a great job on the game drive to find nearly all animals present in the park - the only one he couldn't find was the leopard, which is not surprising. On our last day with the tour, in Entebbe, George was needed for another tour, so we got a different guide. This guy must have been new to the company, because he did not have quite the same skills and personability as George.
Overall I was satisfied with the tour and would recommend Crystal Safaris.
EG
50-65 years of age | Experience level: first safari
It was the most fantastic trip we have ever taken.
This was a fantastic trip! Our guide, Andrew, was very attentive and knowledgeable and took us anywhere we wanted. The camps were great, and the service stupendous. I would recommend this company to anyone. 5 stars!!
US
35-50 years of age | Experience level: 2-5 safaris
Enjoyable safari vacation.
We had a good time visiting Uganda. We saw the chimpanzees in Kibale, lions and other animals in Queen Elizabeth National Park, and zebras in Lake Mburo. The highlight was our time with the gorillas in Bwindi. Dan - thank so much!
35-50 years of age | Experience level: first safari
Absolutely Amazing Experience
I would highly recommend Wildlife Safaris. The communication from the start with Christine was excellent and every detail was communicated to ensure that our pick and transfer from Joburg to the Kruger was seamless and stress free! Our ranger for the 3 days was Nick and he was excellent. Nick was experienced, knowledgable and great company and throughout our visit we managed to see the 4 out of the big 5 (missed the Leopard!) along with the most amazing sunrise. Breakfast and Dinner were also very good in the Skukuza main restaurant. All in all a fantastic experience for 8 of us (2 families) and we will definitely be coming back. Thank you so much.
SE
35-50 years of age | Experience level: 2-5 safaris
Fantastic helpful service minded tour operator with a superb guide!
We’re really happy with Saso Ugandan Safaris, they made our 18 day safari through Uganda better than we expected! Everything worked out perfect, the response to our mail before the trip was really quick, the payments were smooth and our whishes to change the travel plans were arranged in a second. Turkish Airlines had lost our luggage upon arrival but thanks to Saso, who picked the luggage up for us, we got it back whitin a few days-really serviceminded! Our guide Gerald was the best guide we ever had (and me and my husband travells quite a lot) fun, an excellent spotter with very good knowledge of the animals and the parks. The standard of the accommodation was better than we expected (tented camps) and the food was so good throughout all of our journey! We strongly recommend Saso as your tour operator on your Safari!
NL
35-50 years of age | Experience level: first safari
Friendly people and great service!
They created a wonderful experience. They listened to our wishes and made sure everything was well arranged. We had a very nice driver, with whom we connected very well. The trip itself was also great. Beautiful nature and we've seen a lot of animals. The driver made sure we could make the most of our trip.
We can surely recommend their services!
20-35 years of age | Experience level: first safari
An unforgetable adventure
My partner and I booked with northern masailand safari after reading some concerning reviews( the client was in the wrong there i noticed). We had given Henry very short notice and paid as per their terms and conditions and he delivered as promised and beyond. Northern masailand took care of all our accomodations, hotel and airport tranfers, meals, park fees and flight tickets, so we didnt have to worry about anything. Being greeted at the airport by Henry and Edward (tour guide), we started our one week safari in the northern regions( serengeti, ngorongoro, lake manyara). Edward was deeply knowledgeable about the animals, the environment and the tribes in the region. We saw all the big 5 within the first two day. I can confidently say Edward is the creme de la creme of tour guides as i witnessed other safari guides asking him for help more then a few times. My partner did get very sick and Edward made the safari was as smooth as possible for him and took him to the doctors. Henry even took the liberty of driving a few hours to give us a different car that didnt make loud noises to ensure my partner was comfortable. We also spent a few days in zanibar and dar es salaam in some amazing locations and hotels. Edward and Henry checked up on us to ensure my partner was fine and if we needed any help with anything. I would highly recommend Edward, Henry and the Northern Masailand Safaris to anyone, whether it's your first safari or 5th, as they look after all your needs so you can chill out and enjoy the adventure. They exceeded our expectations and gave us a memories for a lifetime. Thanks again Edward, Henry and Northern Masailand Safaris.
SG
20-35 years of age | Experience level: first safari
Dream Vacation
We booked the 7-Day Tanzania Lodge and Tented Safari through the Safari Bookings website (Mama Savana does offer many more safari options on their website). We were pleased from start to finish. Alex responded to my inquiry promptly and answered all of my many follow up questions quickly and professionally! Upon arrival we were picked up by Harun, who was friendly and knowledgeable about the surrounding area, but was also understanding that we were very tired from a long flight. Allen was our guide for the rest of the trip and I truly couldn't suggest anyone better. He is extremely attentive and intuitively understands what clients need. He is knowledgeable about the animals, parks, photo taking, and life in general. He is very funny, and most important of all, kind. Many times he offered help or directions to other drivers, which gave us a good impression of him and the company. In addition to this, he has a great eye for the animals, of course, and we saw so many more wonderful landscapes and critters than we could have dreamed. All of our accommodation was wonderful, we especially loved Sangaiwe and the Kati Kati Camp (although we did wish the lodges and camps had some local Tanzanian food!) Allen and Mama Savana made our trip the vacation of a life time, and we couldn't be more happy!