US
35-50 years of age | Experience level: 2-5 safaris
Best customer service out there
I booked a Safari with the company. Best
Experience ever. I’m happy with customer service as they went above and beyond to make sure me and my family are happy.
I will definitely use them again and I highly recommend.
US
50-65 years of age | Experience level: over 5 safaris
Excellent Excellent Excellent 5 stars
This was our second safari with Ngoni
We had gone last year and they did such a fabulous job during our first safari that we came back and second time again was excellent
From Sedrick helping with the booking and itinerary and then James , Steven and Ryan were our guides for the big family trip and all of them did an excellent job
Uganda is beautiful and in my opinion the best safari destination as I have have been to South Africa , Kenya and Tanzania as well but Uganda is the one that doesn’t get the publicity like the other countries
AT
50-65 years of age | Experience level: 2-5 safaris
Perfect organisation
My daughter and I had an outstanding experience due to the fantastic organisation of our customized 8-day trip including Lake Tana, road trip Bahir Dar to Gondar, Simien Mountains, Lalibela, Harar and Addis Ababa). We met so many lovely people on our way and were very impressed by the knowledge of the local guides. We always felt welcomed, safe and more as a family member than a tourist. We highly recommend this travel agency and will for sure come back.
50-65 years of age | Experience level: 2-5 safaris
Extremely helpful and accommodating.
Thank you Ilona for your help and recommendations in planning our trip. The information provided in addition to the itinerary was really useful, as was your assistance with payments processes. You were always quick to respond and especially helpful when needed during a difficult time. We were expecting an amazing trip but this was far better than amazing. Thank you so much !!! Would highly recommend using Sarari Online.
TR
50-65 years of age | Experience level: first safari
It’s amazing
Kima company is a good company. They support me in many facilities like visa express and pickup from airport .
Nazareth was our guide. He was a gentleman and friendly.
I advise others to contact this company as well
IT
35-50 years of age | Experience level: 2-5 safaris
Precise and punctual
Super organization ! Always on time for transfers, our Safari have been amazing and our guide Yao was really super.
All the hotel very clean and luxury.
I surely suggest to everyone to choose this tour operator. No problem with them. Thanks for everything, we enjoyed our activities with them.
TR
under20 years of age | Experience level: first safari
Fun and knowledgeable
Kima safaris has helped us since the moment we stepped into tenzania. Our tour guide was waiting for us at the airport and helped us book the hotel and took us on trips around the city. Our tour guide also knew a lot about the animals and tribes, he was fun to listen to and stayed with us till the moment we left and helped us find tickets.
65+ years of age | Experience level: 2-5 safaris
Sox is extremely knowledgeable about conservation and passionate about the environment.
We wanted our Safari to be a once in a lifetime experience and it certainly lived up to that!
It was exciting, it was scary (for me ) at times, we were in places and on roads we never dreamed we would go on, we laughed a lot and held our breath as we made our way along deep Botswana sand roads.
We ate scrumptious meals prepared by Maps the cooked on a fire in the middle of nowhere - who bakes banana bread and buns in the bush? Arnold prepared our tent with an ensuite, and warm water always provided in our wash stand, lovely comfy bed for a good nights rest ready for the next days adventure.
I am disabled, it was a laugh a minute getting me in and out of the vehicle, always lots of helping hands.
Unforgettable experience with all my dreams of a Safari coming together.
Thank you to the crew Sox, Maps and Arnold for all the planning you put in for my comfort and making it possible for me to experience this Safari.
CN
20-35 years of age | Experience level: first safari
Brilliant
Our tour guide Francis is so great. He helped us find so many animals and he is very enthusiastic to help us every day.
AE
20-35 years of age | Experience level: first safari
Mariam has been prompt and effective
The agency has been very prompt and proactive with the service write from booking the service till the end of the trip. It is very very very important to have a good know-it-all and safe game driver as Steven who helped in sighting of the big five in the very start of our day one in the Masai Mara Reserve. I can vouch for him 100 percent. Including Policarp who has been going around Nairobi City taking us to some lovely Curio.
