TH
Great value and services
I joined the 3-day Safari Tour with MoAfrika at Sesekama Camp in June 2024. Mr. Lambs and Mr. Great took care of us very well. Mr. Lambs is an experienced guide that took us around the safari. He made the experience very enjoyable. Mr. Great took care of logistic matters and ensure that everything goes well. The price of the tour is very good for the experience I received.
AE
20-35 years of age | Experience level: first safari
Very knowledgeable, accommodatinh and made our experience worth remembering
We had a very good experience with Kihindo Tours and Safaris. The quote is very worth it - transfer, accommodiation, itinerary, and the driver himself. Michael made sure our journey is very worth it. He is very engaging to describe our tour starting from the city, regions, tribe, streets, up to the safari park.
DE
20-35 years of age | Experience level: first safari
The safari was mega nice, the tour operator I would not recommend
We agreed at the time of booking that we would receive a German-speaking guide. As I thought something might go wrong in advance, I reminded them the day before the safari that we wanted a German-speaking guide (as agreed). Unfortunately, an English-speaking guide arrived the next day. When I said that a German-speaking guide had been agreed and I wrote a message again the day before, they tried to organize a German-speaking guide at short notice. However, we waited in the car for 45 minutes. Then we drove towards the parks and picked up the German-speaking guide on the way. We also waited there for almost another hour. We also had a real jalopy. The driver drove the whole time at around 30-40km/h (in and out of town) and we were overtaken by all the cars, even trucks, which of course meant we lost a lot of time on the long drive to the parks and on the intermediate journeys. Then the car also went out several times and we had to wait about 30-45 minutes twice until it started again. The guides (both the English-speaking and the German-speaking ones) didn't really try to tell us anything about the parks, but talked to each other in Suaeli the whole time, which was quite annoying.
When we asked something, we got an answer, but we would have liked to have been told something from time to time. Even at dinner in the evening, while other guides were talking to their guests, our guides preferred to be on their cell phones.
The cars are equipped with walkie-talkies so that all the guides (including those from other providers) can inform each other if an animal is spotted. Our guide's walkie-talkie was broken, so we didn't hear anything. Other guides also all had binoculars with them, but our guide's were broken, he said. Then at the end they weren't happy with the tip as it was split between two people (it's not our fault that we ended up with two guides), then she wanted more, then we got some more (although we weren't happy) and then they didn't even thank us for the tip.
The safari and the parks (Ngorongoro, Serengeti, Lake Manyara and Tarangire) are definitely worth seeing and an experience and we also saw a lot (but so did others from other tour operator too). However, there are a lot of providers, which is why I would recommend another provider (Leo, Tanzanica Specialist, etc.).
DE
20-35 years of age | Experience level: first safari
Friendly tour guide, who gave us good information.
We had a great day with our Tour Guide at the Panorama Route. We visited five different places and enjoyed all of them. For lunch we were at a nice and small restaurant.
US
35-50 years of age | Experience level: 2-5 safaris
Best customer service out there
I booked a Safari with the company. Best
Experience ever. I’m happy with customer service as they went above and beyond to make sure me and my family are happy.
I will definitely use them again and I highly recommend.
US
50-65 years of age | Experience level: over 5 safaris
Excellent Excellent Excellent 5 stars
This was our second safari with Ngoni
We had gone last year and they did such a fabulous job during our first safari that we came back and second time again was excellent
From Sedrick helping with the booking and itinerary and then James , Steven and Ryan were our guides for the big family trip and all of them did an excellent job
Uganda is beautiful and in my opinion the best safari destination as I have have been to South Africa , Kenya and Tanzania as well but Uganda is the one that doesn’t get the publicity like the other countries
AT
50-65 years of age | Experience level: 2-5 safaris
Perfect organisation
My daughter and I had an outstanding experience due to the fantastic organisation of our customized 8-day trip including Lake Tana, road trip Bahir Dar to Gondar, Simien Mountains, Lalibela, Harar and Addis Ababa). We met so many lovely people on our way and were very impressed by the knowledge of the local guides. We always felt welcomed, safe and more as a family member than a tourist. We highly recommend this travel agency and will for sure come back.
50-65 years of age | Experience level: 2-5 safaris
Extremely helpful and accommodating.
Thank you Ilona for your help and recommendations in planning our trip. The information provided in addition to the itinerary was really useful, as was your assistance with payments processes. You were always quick to respond and especially helpful when needed during a difficult time. We were expecting an amazing trip but this was far better than amazing. Thank you so much !!! Would highly recommend using Sarari Online.
TR
50-65 years of age | Experience level: first safari
It’s amazing
Kima company is a good company. They support me in many facilities like visa express and pickup from airport .
Nazareth was our guide. He was a gentleman and friendly.
I advise others to contact this company as well
IT
35-50 years of age | Experience level: 2-5 safaris
Precise and punctual
Super organization ! Always on time for transfers, our Safari have been amazing and our guide Yao was really super.
All the hotel very clean and luxury.
I surely suggest to everyone to choose this tour operator. No problem with them. Thanks for everything, we enjoyed our activities with them.