BR
35-50 years of age | Experience level: over 5 safaris
Perfect. Delivered 101% of what was promised. No complains at all. Charles is a great driver/guide.
Anyone who has been following us on social media or the blog for a long time already knows that we always do everything completely independently, on our own, and we hate guided activities. We only use guide services when it is prohibited to do the program without a guide. But, sometimes, we study a certain destination and end up concluding that buying the 'package' is a better cost-benefit than making the trip on our own - it was like that in Tanzania, for example, and in Uganda/Rwanda it was also like that like this. So we hired @ngonisafaris to organize our trip through Uganda and Rwanda and Sedrick, owner of the agency, chose guide/driver Charles to go with us. I'll tell you all the details of this trip on the blog later, but I want to note here that Charles was simply PERFECT! We have no complaints about him, on the contrary, only praise! The guy is quiet, gave us space and, at the same time, did EVERYTHING for us, gave us great tips, gave us all the important information, found lions, suggested optional tours, stopped for all the dozens of photos I asked him to take , he got permits at the last minute when we changed our minds, he bought mangoes and green banana snacks for us to try and it was never, at any point, annoying or inconvenient. To give you an idea, even my husband, whose patience is even shorter than mine, thought Charles was great, great! If one day you decide to do this trip, try to get Charles as a guide! Spending days on end stuck with the same guide can be hell if the guy is inconvenient - and we don't have enough words to praise the work of both Sedrick, owner of the agency, who delivered 101% of what he promised, and Charles 👌
As for Sedrick, it's worth saying that we asked for several changes to the original itinerary and he 'customized' the standard itinerary that the agency offered to make it exactly as we wanted (include some tours, exclude others, change some hotels, etc).
Tips: agree everything in writing, via WhatsApp or email, before making payment (we paid 50% about 2 months before the trip and the other 50% when we arrived in Kampala, directly to Sedrick) - what is included and what isn't, leave everything together. We didn't have ANY problems with this, they delivered everything that was agreed.
As for drinks: all drinks you order in restaurants will be at your expense, even if you order water. The agency provides bottled water daily in the car (and many hotels also leave water in the rooms).
Important: don't forget to always have plenty of change in the local currency for tips - they don't accept U$ bills if they're not very new - any scratch or tear is a reason to refuse U$ bills.
Safe travels, please tell Charles and Sedrick we said hello, if you get to meet one of them!
35-50 years of age | Experience level: 2-5 safaris
Very responsive. Evans was an amazing guide and driver.
Because of an issue with other plans, I found myself at about 9pm trying to organise a 3 day safari to the masai mara leaving the next morning. Jungle Roam got back to me within a couple of minutes with a couple of different options. They picked me up at 7.30 the next morning for a great 3 days in the Mara. It was very reasonable priced. Most of all however Evans, our guide and driver, was excellent. Great safari guide, great driver and also a very lovely person.
SG
20-35 years of age | Experience level: first safari
Excellent driving skill
Dennis's driving skills are excellent, and he was very considerate of our comfort along the way. We saw a wide variety of wildlife, and it was an amazing experience! Highly recommended!
NL
20-35 years of age | Experience level: 2-5 safaris
The tour operator is very nice! Good at communication, very professional and customer-oriented.
The three of us booked the tour: '7 days Udzungwa mountain NP, Ruaha NP and Mikumi - private safari plus maasai experience'. The planning was very varied which made the experience so much fun! The tour is well taken care of.
The communication is easy and professional. If you have any questions or wishes, they will help you well. Special thanks to Mansoor!
Because of a gluten allergy, I eat gluten-free. I was very curious beforehand how this would go in Tanzania. The meals were provided by the organization. The gluten-free food has not been a problem at all. Mansoor thinks along with possibilities.
We had the best time in Tanzania! The tour is highly recommended!
US
under20 years of age | Experience level: first safari
It was very nice
The staff were very nice, very kind. They kept drinks in the cooler for us when we got thirsty and brought lunch for us to eat. Overall really great tour.
US
50-65 years of age | Experience level: first safari
Trip of a Lifetime!
We are very pleased in all aspects with our trip. Jambo Travel took care of everything and made it easy for us to show up and be taken care of. They left nothing out, and we were pampered from beginning to end. Joseph, our tour guide was fabulous, too! He never tired of our endless questions and was a very positive and knowledgeable person. He became like part of our family by the end of the trip. Our game drives brought us up close with not only the "Big 5", but the "Special 5" as well. We were able to view a variety of animals ranging from the cute dik-diks to the majestic oryx of the beautiful Rift Valley. We experienced the culture of the Maasai people and truly enjoyed all of the arrangements made by Jambo Travel.
US
50-65 years of age | Experience level: first safari
Amazing adventure
We had a group of 14 people and Ebenezer and Joe were our guides. They were so great and had a wealth of information to make our Safari special. The knowledge about each animal, bird, plant and the history of each area were so interesting. They were able to spot all the different animals so we could get close views of them. They had such respect not to disturb the animals and we felt very safe. Highly recommend
AT
20-35 years of age | Experience level: first safari
Everything was great!
My boyfriend and I were looking for the perfect safari and were not disappointed. We are from Austria, that‘s why we wanted to have a German-speaking guide. Titus, our guide, not only spoke German very well, he was also able to tell us a lot about the animals that live in Kenya. In general, I can say that we had a great time together and a guide who made our safari experience as perfect as possible.
MT
50-65 years of age | Experience level: first safari
Suracata Safaris has exceeded our expectations.
Suracata Safaris has exceeded our expectations. The vehicle was clean and well maintained and the Safari was absolutely fantastic. We managed to see the big 5 and so much more. Our guide Rocky was the absolute best. He was extremely knowledgeable about all the wildlife and was so accommodating. The drives were never boring. We camped this was a real adventure and lots of fun. I recommend. We were fed fresh home cooked food by our awesome chef Tito. This was definitely a huge plus. I’d highly recommend this company. This was a childhood dream which definitely exceeded my expectations.
US
35-50 years of age | Experience level: first safari
An amazing personalized experience
An Unforgettable Safari Adventure with Serengeti Clarity in Tanzania with an Exceptional skillful driver named Kelvin
I recently had the pleasure of embarking on a safari adventure in Tanzania, with my 2 daughters , and I must say, it was an experience like no other. From the moment we set foot in the safari vehicle, I knew I was in for a treat with our skilled driver, who proved to be an invaluable asset throughout the journey.
Our driver, whose expertise and knowledge of the local wildlife and terrain were truly impressive, ensured that every moment of our safari was filled with excitement and wonder. With keen eyes and a deep passion for the wildlife of Tanzania, he guided us through the vast savannahs and dense forests, pointing out hidden gems and rare sightings along the way.
One of the highlights of our safari was encountering the majestic elephants up close, as our driver skillfully navigated through the bush to provide us with the best possible vantage points for observation and photography. . We also was also chased by an elephant. We learned something new that day . Elephants at night become aggressive and vehicle headlights don’t make it any better . His ability to anticipate the movements of the animals and position the vehicle for optimal viewing made our safari experience truly unforgettable.
Serengeti Clarity was simply amazing , coordinating everything and in a timely manner , everyone was so friendly.
My youngest daughter got ill the last couple days of our adventure, Frank was willing to help us navigate the language barrier to help facilitate her recovery with those at the hotel we were staying at .
In conclusion, I would highly recommend this unforgettable adventure to anyone looking to immerse themselves in the beauty and magic of the African wilderness, with the added bonus of having an Amazing friendly , welcoming Team.
