US
65+ years of age | Experience level: 2-5 safaris
Unreliable
I was not picked up at the Nairobi Airport as promised. They did not have me stay in proper lodgings as promised.
CN
20-35 years of age | Experience level: first safari
Timely reply to messages to solve problems.
The cost-effectiveness is very high, the staff are very friendly, and the driver is very cooperative with our travel. The only drawback is that the initially agreed upon hotel was not successfully booked, resulting in price changes.
FR
20-35 years of age | Experience level: first safari
Great service and professionalism | 4-day Safari
Very competent staff and available to answer all our questions before and during the safari (over 30 emails exchanged with Novatus!). They had the best proposition among the four Safari agencies I was in contact with. We were welcomed by Seith and Novatus who showed us around Arusha the day before our departure. Our driver Mariki was also very competent and experienced, and we were lucky enough to see all the animals we expected to see! The accommodations were all very good, and the food provided for lunch on Safari days was excellent every time. I can only highly recommend Tanzania Pilgrimage Safari.
US
20-35 years of age | Experience level: 2-5 safaris
Marvel, a seriously wonderful and astonishing one stop show for all tourist needs in the region!!
Review for Marvel - Our Incredible Tour Guide!!
I recently had the pleasure of embarking on an unforgettable journey through Zimbabwe, Zambia, and Botswana, with my wife and our two daughters and I cannot express enough how amazing our tour guide, Marvel, was throughout the entire experience. From the moment we arrived, Marvel was incredibly helpful, ensuring that every detail of our trip was taken care of. He also connected us with a photographer that followed us around and took some incredible shots!! I couldn’t be more pleased with my experience and time with Marvel and his company!
One of the standout moments was when we faced a bit of trouble at immigration. Marvel’s quick thinking and well-connected network made all the difference, as he swiftly navigated the situation and got us through without any hassle. He was able to get us processed before a 70 passenger bus which was ahead of us, adding hours back to our day. It was a testament to his professionalism and deep understanding of the local processes.
Marvel’s knowledge of the region was impressive. He shared fascinating insights about the culture, history, and wildlife, enriching our experience every step of the way. He also had an uncanny ability to make our desired experiences happen, even those we requested last minute. Whether it was a special wildlife tour or a local dining experience, he went above and beyond to ensure we had the best possible time.
Moreover, Marvel offered the best prices, making our adventure not only memorable but also budget-friendly. His dedication to providing exceptional service truly sets him apart.
If you're considering a tour in this beautiful part of the world, I wholeheartedly recommend Marvel. His expertise, connections, and genuine care for his clients will undoubtedly make your trip a remarkable one! Thank you, Marvel, for an incredible adventure! We cannot wait to come back for more!!
US
65+ years of age | Experience level: 2-5 safaris
Outstanding in knowledge and service!
This is our second safari with Dume Africa. The trip was executed glitch free and all our needs and wants were managed with excellent care. We travelled to many parks and accomodations were wonderfully handled. As I was somewhat disabled on this trip, our guide went above and beyond to see to my comfort and needs. Will recommend Dume to anyone interested in a safari in their service area!
AE
35-50 years of age | Experience level: 2-5 safaris
Trip of a lifetime!
Anything I can say about Uganda won't be enough. It is definitely the most underrated of all African destinations and arguably the most beautiful.
Dixon and hooves of Africa were great from the get go, planning everything to the last detail, including the extra days I was in Uganda.
And then the tour itself, nothing short of amazing. My safari guide Champion was truly a champion, smart, intelligent and a lot of fun. He made sure I saw everything including all of the big 5. The accommodations were lovely and the chimpanzee and gorilla tracking was the true highlight of the trip. Definitely something everyone should experience once in their life.
Breathtaking nature, amazing people and overall a very very good experience.
US
20-35 years of age | Experience level: first safari
Perfect team for the most amazing Kilimanjaro experience!
Imran and his team are nothing short of exemplary. Our group of 8 took the 8 Day Kilimanjaro package with ABC Safaris. The whole experience was like no other. By the end, we felt like a family, accomplishing the daunting yet satisfying task of summiting. Ask to get Imran and his team! I cannot have ask for a better guide/ team.
The whole team really provided a spectacular experience for us. Imran, the head guide is the perfect person for the job. He knows exactly what to do for the betterment of the group. There were instances of altitude sickness in our group and he immediately changed course multiple times to cater to us. The assistant guides David, EZ, and Elias were very knowledgeable and made the trip extremely fun- in the end I also learned a great amount of Swahili! Tosh the chef kept us satisfied with yummy food every meal while adjusting the menu based on our dietary restrictions and needs. All the 24 porters were extremely friendly and helped us in multiple ways, especially some of them going out of their way to join us on summit night. I could go on and on with reasons why you should choose this team on your trip to Kilimanjaro.
20-35 years of age | Experience level: first safari
Kevin is not an honest person from our interaction
Kevin you should stop lying to people,return our money . Since you lied that you have canceled out Dubai visa which you never applied at all till now,no picking calls,no replies no communication. Have been begging for my own money till now. 32k is not small money you are joking with.
Till you refund my money,I will be here every day to update about your unprofessional behavior of lying and conning people. I demand that you refund my money immediately.
I would not recommend trying this agent, I feel I have been scammed,he has no legit locations,he acts nice before payment,once you pay..he will behave like a round about. No picking calls,he will claim to be travelling all day,he will be busy and far from his laptop if you ask for any evidence of your application.
I wish I could attach messages of evidence.
My advice is that you avoid him!!!!😭😭😭😭😭
LU
20-35 years of age | Experience level: 2-5 safaris
You will not just do a Safari, you will live the best Safari experience ever!
What an incredible experience with Wild Planet Safari!
First of all, Thale is a very professional, she adapted the Safari trip to our needs and to our flights!
Once we arrived in Skukuza, our guide, Rafael was waiting for us to start our Safari.
Rafael was very professional. His goal was not only for us to see the animals but to experience the Safari journey! He was always available for us, gave to us all the explanation about everything and always showed to us how to respect the animals! He was also in charge to cook for us (breakfast, lunch and diner). He is an amazing cooker, you will not regret!
Rafael always wanted to be the first in the gate so we could enjoy as much as possible outside! He was always with his eyes open, to be the first to find the animal! With his skills, we were able to be the firsts to find for example a leopard with an impala on a tree!
He tried always to have the best position for us to enjoy the nature and the animals.
With his help and with positive mindset we had our best experience. Be ready to find all the Big 5 (we saw lots of lions male & female, 3 Rhinos, 3 Leopard, etc) but also to enjoy other animals that make the Safari in Kruger an amazing experience!
Thanks a lot to Wild Planet Safari for all the help!
Special thanks to Thale, which helped us to organise the Safari and to our wonderful guide which helped us to have the best experience of our lives! You will not regret this experience with Wild Planet Safari!
ID
35-50 years of age | Experience level: first safari
Excellent service!
Lucy and Grace had been very attentive in providing tour package suitable for my need. As a solo traveler, I find their tour package is competitive and value for money compared to other similar offers from other travel agents. Lucy and Grace were very responsive to all my questions and queries via email and this helped me a lot when I arranged my trip from outside Kenya. The hotel choice was also suitable and satisfying to my needs. The fact that during the trip they are always readily available and responsive to my queries via email was another plus point I like from this travel agent. I would recommend people to consult their travel plans in Kenya with them.
