US
20-35 years of age | Experience level: first safari
So disorganized, terrible communicators
Once you get to game driving, it’s hard to have a bad time. But I would not trust this company with booking anything more than a day trip. The day before our trip, they changed the entire itinerary, and it was clear from that point that they were only booking things one day at a time. Drivers weren’t showing up on time, we weren’t in the right vehicles, it just took so much away from a once in a lifetime trip. There were things in the itinerary we missed out on, and when we try to ask for a refund, the operator stops responding. There’s so many companies, don’t book with this one.
IT
50-65 years of age | Experience level: first safari
Great value for money
Me and my wife did a tour of the Northern Parks: Arusha, Lake Manyara, Tarangire, Serengeti and Ngorongoro in one week. Everything has been planned flawlessly by Nuhu, and the trip was a delight. Our guide was like a guardian angel for the whole week and we felt pampered. The places where we slept were above expectations, provided that we had asked for a budget trip. A memorable experience under every point of view.
RU
35-50 years of age | Experience level: first safari
Excellent
It was excellent experience. We took a safari tour for three days with this beautiful company. They were very attentive to us . The first day in Arusha a company briefer Chuke came to us explained everything in details. Our guide Robert was one of the best . Accommodations was amazing . Food is great and yammy . I didn't even expect that everything would go so great.
CA
65+ years of age | Experience level: 2-5 safaris
Amazing Safari Adventure by Patrick from Shanjoy Tours and Safaris. One of a kind experience.
From the time we were picked up at Nairobi airport to the time we were dropped off back 10 days later, and all the game drives in between in Kenya & Tanzania, every aspect of the safari was amazing. Thanks to Patrick who gave us the opportunity to witness the best of wildlife in their natural habitat. We saw elephants, lions, rhinos and buffalos at close range and also a glimpse of the elusive leopard eating it's kill in a tree. We also saw cheetahs and herds of wilder beast and zebras among numerous other animal species. Patrick's knowledge of the wildlife and his commitment to respect the right of way for the animals and ensure that we, visitors keep our distance, was evident during our entire safari. Our accommodations and meals were also beyond expectations. Thank you again Patrick for an amazing safari adventure.
US
50-65 years of age | Experience level: 2-5 safaris
Bogosi is knowledgeable, friendly, and accommodating.
We did a four day budget safari with Moonlight and definitely got our moneys worth. Our guide was an expert at finding the game and the birds and making sure all of our needs were taken care of. The same goes for his crew.
DK
20-35 years of age | Experience level: 2-5 safaris
Rushed and impersonal safari
Went on an evening game drive with a bush dinner. It started off promising and good. However, we then spend over half an hour having a snack-stop and the driver seemed in no rush to continue the game drive. After the snack-stop it were finally beginning to be dark, so that the evening game drive could begin. However, the driver where rushing forward to get to the bush dinner so that we nor he could have any chance to spot any animals. We then ate and the same story continued after. A driver that rushed through the park where no one had any chance to spot any animals. Very rushing and impersonal experience. Would definitely not recommend.
50-65 years of age | Experience level: 2-5 safaris
Clyde Beatty and his team at Tailormade Africa provided an excellent bespoke itinerary for my safari
I contacted Tailormade Africa after seeing multiple positive reviews online. Clyde, a co-founder, responded to my enquiry promptly and arranged a virtual meeting so we could discuss my requirements and so that he could then put together possible itineraries for me to consider. The whole process was much easier than I expected and extremely efficient. Clyde and his team clearly know Africa and are able to make appropriate recommendations and advise according to your needs. As a family of 4, with older children, I wanted a safari and beach holiday, combining seeing the big 5, the wildebeest migration and some sun and sand. We discussed my budget early on and he suggested 3 different safaris in Tanzania which fell within this and which would all ensure a great family experience. He recommended a variety of stays on a single safari, including a tented camp, lodges and a hotel. After that we would go to Zanzibar for 5 nights before returning home. Clyde also provided general advice regarding kit needed on safari in Africa, visas, vaccinations required etc.
This was for us the holiday of a lifetime. The accommodation throughout was amazing, the staff in each stay were fantastic. The guides for the safari in all stays were experienced, friendly, and so knowledgeable about all the wildlife. They also educated us about the culture and their own lives in the Serengeti. The transfers and internal flights were surprisingly seamless and smooth, with no delays. The only airport which seemed somewhat chaotic and overwhelmed by the number of passengers was at Kilimanjaro but even there, we were received and looked after by Clyde’s local contact, to the envy I think of a large number of Americans who seemed to be herded around in confusion by their group leader….
Clyde remained in contact via WhatsApp throughout our trip - his company does not just take your money and leave you in the lap of the Gods. When we wanted to modify our itinerary on our return leg, he enabled this efficiently and without fuss - he paid for the change and we reimbursed him on our return to the UK. He responded to any query promptly - however early in the morning or late at night I messaged him. My son actually commented that Clyde would need a holiday after looking after me! I know that if there had been any significant issue, Clyde and his team would always be at the end of the phone and that security when on this type of holiday I think is priceless. No bespoke safari holiday is cheap, but I would emphasise that the service provided by Tailormade Africa from the planning stages to when we got on our flight home was excellent and their quote was certainly not the most expensive we had. I cannot recommend them highly enough. I know that they can arrange bespoke trips to other places (South America, Australia, South East Asia and others) and we will definitely book with them again.
As an addendum, I would say that the people of Tanzania and Zanzibar need us all to visit them - they are highly reliant on tourism as a primary source of income and have struggled post pandemic. I felt completely safe travelling around the country with my family, and we did not need any vaccinations or malaria prophylaxis. If you stick with bottled water throughout (even to clean your teeth) you will be fine.
US
50-65 years of age | Experience level: first safari
Extremely responsive & helpful through the reservations & safari trip
Experience of our lifetime!!!
Besides Sandie (coordinator) being so helpful, our drivers in Kenya and Tanzania were very courteous & prompt. Harun was outstanding throughout our Kenya trip!!
20-35 years of age | Experience level: 2-5 safaris
The tour guide was friendly, helpful and very knowledgeable about all things safari.
Our driver did everything he could to ensure we were comfortable throughout the trip. All information about the excursion, including places to meet, times etc. was communicated in good time. The drive itself allowed us to see lots of animals that the driver was very knowledgeable about. He did all he could to get us the best view!
NL
20-35 years of age | Experience level: over 5 safaris
Amazing
Great last-minute booking, that was even better than we could ever imagine!