20-35 years of age | Experience level: 2-5 safaris
The most memorable experience of our lives..
We traveled to Uganda to celebrate a milestone 60th birthday of our mom, and to visit her hometown after she left 45 years ago. Home to Africa catered to every piece of this experience, making it the most memorable trip for us. Everything was incredible from the moment online communication started with their team. Responses were prompt, and the planning of our itinerary was easy with their expertise and partnerships with great accommodations and restaurants. Our guide Karim was excellent, had patience, was very informative, and so kind. The entire staff even surprised us with a 60th birthday celebration and cake at their office on our last day. Home to Africa took us safely to the beautiful jungle for gorilla trekking in Bwindi, and then gracefully brought my our mother home - literally to her house - in Bombo where she was born. This company cares. Thanks for an amazing heartfelt experience Elias and Home to Africa!
IT
35-50 years of age | Experience level: over 5 safaris
Impressive services by Bison Safaris
Our 10 days Kenya safari turned out to be the best x mass gift for us . Thanks so much to Bison Safaris . Being a group of 30 people and taking care of us in such an organised way really is something we appreciated alot .
Hopefully to come with another group in August for Migration
Well done Bison Safaris and a big thank to the whole team .
20-35 years of age | Experience level: first safari
I enjoyed this trip because I was with experience some you can work with
Everything was excellent no comments so I encourage all of you who wants to visit Botswana to use this campaign
20-35 years of age | Experience level: first safari
Wow oursome in did great experience.
Everything was great I saw lions ,elephants, giraffe etc I can't wait to do another game drive with wild Africa Safaris...
US
35-50 years of age | Experience level: 2-5 safaris
Scam Alert. Francis Otieno (Holgger) is a 1 person tour company with a fake website. He scammed me!
We just concluded a wonderful 7 days in Kenya. Its a beautiful country with amazing wild life - but I want to raise a scam alert in case you run into the same tour operator/rental agency. We chose to rent a 4x4 with driver in Nairobi to have a 6 day Safari to the Masaai Mara and Naivasha before returning to Nairobi and flying back to the USA. I worked via email and phone to book a Toyoto Land Cruiser from a guy named Francis Otieno (Holgger) from "Adventure Dragon Safaris". I later find out that "Holgger" (a 1 employee owner) also shows up in Trip Advisor as @holggeropondo faking to be a traveler!
But I took a look at the website below, and since there were no alerts I went ahead with the booking.
Here's what happened:
- Francis (Holgger) was proactive and (overly) friendly via email and whatsapp phone convincing me he was legitimate.
- He requested a 25% advance payment for the rental of a 4x4 on booking via PayPal (that I paid)
- When I landed in Nairobi, at the time of getting the 4x4 he revised his price and requested an extra day of payment AND also requested a $150 "insurance deposit" that he said he will pay me back on return of 4x4
- Being in a new country, I trusted him and paid up BOTH incremental $ requests.
When I finished the Safari, he conned me from paying back the $150 deposit. (He kept telling me that he had initiated deposit return via Pay Pal, but he was lying). He also lied about the 4x4 being a newer vehicle with AC. Infact, I later find out he doesnt even own any of the vehicles on his web site - that he rents the car and driver from a different company/3rd parties, fronting himself via a fake website.
Please BE AWARE.
I have benefitted so much from Trip Advisor that I feel obligated to inform my fellow travelers so you can be carful. Like I said, 99.9% of Kenyan are GREAT people - and I tried not to let this one bad seed spoil my wonderful vacation! I am also reaching out to the Kenyan travel association authorities to let them know so they can take appropriate action again Adventure Dragon Safaris and Francis Otieno (Holgger).
Good luck and Happy Safari'ing!
IN
20-35 years of age | Experience level: 2-5 safaris
Better than expectations!
I contacted this tour operator online while I was planning my trip to Mikumi National Park , Already I found a fraud company earlier so I was a bit apprehensive, but as I started talking to the hello Tanzania my confidence grew, We did a game drive at Mikumi NP, the owner mjembe , excuse me if spelled it wrong came to pick us from the airport, after which everything was perfect , everything which we had on the email was delivered , I forgot my jogging pants and she even sent it to me in stone town where I later went during my trip. I highly recommend you to try this tour opeartor in this region , we had a perfect holiday and we saw a lion also so it was just perfect . Thank you Hello Tanzania! - AJ (India)
US
50-65 years of age | Experience level: first safari
Heidi Bedford was brilliant. She gets a 5* rating.
Communication with Heidi Bedford was excellent. She was prompt and provided great guidance when we were planning the trip. Once she understood our itinerary, she completely laid out the detailed plan for us. We were a group of 12 people and I was the main point of contact but she fielded questions/concerns from other individuals in the group as well. She was always extremely polite and professional at all times.
I found Pembury Tours on the internet and I had read good reviews on Trip advisor but was skeptical in the beginning but Heidi put my fears to rest after the booking process went smoothly. None the else, we as a group were nervous wondering how the trip will go once we landed in Cape Town. All I can say now after the trip is over is that Heidi did a fabulous job for making this trip an amazing and remarkable experience of us. The entire trip went according to plan, like clock work. The stay in Cape Town was excellent, the safaris were brilliant-once in a lifetime experience, all the transfers were on time, and the accomodations were comfortable.
Heidi's services exceeded our expectations and this sentiment is shared by our entire group of 12 people.
We give Heidi Bedford a 5* rating.
Heidi - Thank you so much for a fantastic, memorable trip!!
MT
35-50 years of age | Experience level: first safari
Very friendly all the way and our safari guide was amazing!
Super happy with their friendly approach. The safari guide was professional, we managed to see the Big 5 in 3 days
DE
20-35 years of age | Experience level: 2-5 safaris
The safari was great!
Everything was perfect besides two small details... during the safari we had two drivers. The first one drove us during the time we were in Masai Mara. Althought our package said that water was included he didn't provide us any. Also the last day we were supposed to have an early game drive in Masai Mara but instead he told us we were driving directly away from the park.
The second driver was great, and the overall experience really good!
JP
20-35 years of age | Experience level: first safari
Amazing tour!
Before meeting the guide I was worried about his skill of speaking Japanese. But it was sufficient and he was really kind to us. The safari tour is also amazing!