IT
Memorable journey in to the wild
A safari is always a different experience and to enjoying it in full you need to rely on your chosen provider and relax. Thats what happens with amazing Anne. A great experience. Recommended.
CH
35-50 years of age | Experience level: 2-5 safaris
Andy was fantastic and his recommendations of places to stay was excellent
Fantastic holiday. Would highly recommend both the destination and the company
SE
20-35 years of age | Experience level: 2-5 safaris
The experience at nairobi tour promoters & safaris has 5 star rating.
There staffs are highly welcoming,offer world class accomodation,good meals and excellent bush exeperience.
The services was beyond my expectation.I wish to recommend anyone planning to visit Kenya to contact nairobi tour promoters & safaris.
Experience level: first safari
the safari was properly arranged and the loges were excellent and ash Neal. it was excellent also sa
the communication was good with the driver guide where he has got a knowledge of animals and birds. the safari was comfortable and secure. in addition the tour was good including the game drive. the services were excellent such as the meals hostels and the maids. I hope I will be happy to visit the Mombasa safari tours for another time. thank you.
DE
20-35 years of age
Really nice driver and Group. picking up and dropping off was on time. good Company
The Safari was really good.
Wenn had a nice group and a lovely driver.
US
20-35 years of age | Experience level: first safari
It was an amazing first time! Our tour guide did a great job!
The safari was an amazing trip, we saw plenty of animals and had a blast with our guide Twaha. He did his best to show us everything, even though it took extra time he did great. I will definitely be coming back!
US
20-35 years of age | Experience level: 2-5 safaris
Tremendous trip, zero problems
My friend and I took a 7-day safari in Uganda and Rwanda. On our first day, our driver, Big Sam, picked us up from our hotel in Entebbe and gave us a briefing on the trip. He explained that sometimes, things would not go smoothly, but it was important to be patient. "T.I.A." he said (This Is Africa). Sam could not have been more wrong. The entire trip from start to finish ran like clockwork. The chimpanzee habituation experience in Kibale, the gorilla trekking in Bwindi, the golden monkey trekking in Mgahinga, and the Dian Fossey hike in Volanoes NP (warning - extremely muddy!) were each, independently, among the most exciting excursions of our lives. Having just finished a safari in Kenya and Tanzania on which the tour company flubbed the bookings for two of our four accommodations (!), I was prepared for mishaps, but Matoke was precise, professional, and extremely organized. I also requested quotes from a few different companies, and Matoke's price was more than fair. Really, we could not be happier. Thank you Matoke for an amazing experience!
US
20-35 years of age | Experience level: first safari
Amazing guides, a couple hiccups with the booking
We did an 8-day, 7-night safari through the Masai Mara, Serengeti, and Ngorongoro. It was an amazing trip, and our guides, Eustace (in Kenya) and Abu (in Tanzania) were incredibly knowledgeable. They also were obviously passionate about the wildlife. When your guide is as excited about the trip as you are, it makes a big difference, I promise.
There were a couple of issues with the booking, however. Before finalizing our booking, we added one extra night at the beginning so we could stay at the Giraffe Manor outside Nairobi. We received the revised itinerary, paid, and received confirmation. But when our guide arrived, we went to the hotel only to learn that the company had booked the wrong itinerary and the Giraffe Manor was completely full that night. We had to scramble to figure out an alternative plan, and in the end decided to start the safari a day early. Noah, the owner, refunded the price difference for the alternative accommodations, which I thought was a fair solution, but we were still disappointed (when else will we be in Nairobi to return to this legendary hotel?). Then, on our last night, we arrived at our hotel in Ngorongoro and tried unsuccessfully to check in. Wildebeest had accidentally booked us (and paid) for a hotel on the other side of the crater, an hour drive away. We called Noah to tell him we weren't leaving, and he eventually fixed the reservations (thankfully, that hotel had vacant rooms), but the process still took over an hour with us sitting is suspense in the lobby.
I give them credit for working to correct their mistakes, but when you pay so much money, you want to avoid mistakes like that altogether. I would still recommend Wildebeest--their guides cannot be beat and we had an amazing time--but you should really call each of your accommodations before you leave home to make sure they are expecting you.
US
20-35 years of age
Excellent Service!
Everything planned perfectly to our needs. We enjoyed the trip so much, everywhere we went from London to Wales they were all ready for us with our 15 month old which made us relax more and enjoy our vacation.
US
50-65 years of age | Experience level: first safari
Namibia/Botswana/Zambia tour
The trip was fantastic. Namibia is an unknown jewel to most Americans. I traveled there
because a family member went the year prior and said it was one of the best travel
destinations for birds and wildlife in the African continent.
Nature Travel Namibia was able to customize our trip to our wishes.
Our guide, Jakes DeJager was excellent. Thanks to owner, Nick Buys for arranging such an
excellent itinerary.