CH
65+ years of age | Experience level: 2-5 safaris
Insufficient management of the Tour and inappropriate vehicule
My rate of this company is low coz there has been too many problems with Leisure tips and their response is not adaquate, as far as I am concern. All my statements are based on facts and I have all the exchanges with the driver in my Whatsapp as a proof.
1. When I paid the Tour with a secure link sent by them, my credit card was hijacked and my Swiss bank has to block it coz somebody tried to use it.
2. The vehicule that Leisuretips provided was in poor state and we encountered many problems after a few hours drive from Nairobi already. The destination was Amboseli National Park on a 3 Days trip, alone in the vehicule except for the driver.
3. The car had to be brought to the garage 2 times coz of the mechanical problems and I lost the second day Game Drive coz the time left was not sufficient.
4. I ve received the apologies from Leisuretips for that but this is insufficient coz the contract that they gave me stipulated all the services I ve paid for and they did not fulfil it actually.
The Amboseli Park is worth to visit and the Lodge I was in was good, that is why I give a 2 stars rate.
The Company has to improve its relationship to the customer and moreover improve its services. I paid the whole amount in USD in one time several months before the Trip, for information.
US
35-50 years of age | Experience level: first safari
Like having friends taking care of you in Tanzania.
We had a fantastic trip with EATL. The local guides worked hard to make sure everything we needed were taken care of. We went as a large family group with 13 adults and 4 kids ages ranging from 5-10. Our trip was 10 days, and we visited Tarangire, the Serengeti, and Ngorongoro, and ended the trip with a 4 night beach vacation in Zanzibar. EATL was accommodating throughout and you can customize your trip to your budget and pace. One advice I would have for would be travelers is to allocate sufficient time for the safari portion so that it’s not too hectic. We spent a lot of time traveling in the jeeps 2 out of the 3 days in the Serengeti for a combination of game drive but also crossing the vast Serengeti, and I would have liked to pace it out more. The optional sunrise hot air balloon ride in the Serengeti is highly recommended, just breathtaking. Lodgings that were selected for us in Tanzania were all excellent. For Zanzibar, in retrospect we under budgeted, and the beach villa that EATL selected - I would not stay in again. But again, I think that was because of the budget we gave them. The beach itself was gorgeous, as were all the beaches and excursions we took. Special thanks to our safari guides who woke at the crack of dawn, drove us around all day on game drives so that we can see as many animals as possible, and still worked late into each evening so we awoke to freshly cleaned jeeps. Special thanks to Dolly in Zanzibar who took great care of us and went everywhere with us so that we never had to worry about a thing. Shout out to Hassan in Zanzibar who is on his way to becoming a superb travel guide, you are doing great, keep smiling and sharing your love for Zanzibar. Hassan by the way was amazing with our kids. Thank you all so much. Hakuna matata ✌️💚
IT
20-35 years of age | Experience level: first safari
Excellent Safari
Excellent a Safari experience!!
Our 6-days safari was amazing and Wild explorer made our adventure unforgettable. Special thanks to our driver / guide David which took care of us from day1.
Top value for money. Strongly recommend!
50-65 years of age | Experience level: first safari
The most efficient and knowledgeable agent I have ever used. Pure Professionalism .
Can not recommend this agency highly enough. Every aspect of our trip was carefully curated and not one complaint can be make about the areas that were recommended , which included accomodation with delicious meals , amazing guides and friendly staff at Lemala lodges throughout Tanzania and our amazing gorilla trek and visit to Rwanda. A bucket list trip that would love to do repeatedly .
20-35 years of age | Experience level: first safari
An awesome, authentic Kenyan experience. Cant wait to visit with Jemu again.
Jemu Expeditions were so great in helping us plan our trip. While it was short, they made sure we maximised the days we had. They were also flexible with pick-up and drop-off locations which made for a seamless experience. Our guide, George, was so friendly and attentive, his knowledge of East African animals is endless - we learnt so much!
DE
20-35 years of age | Experience level: first safari
Incredible Safari experience
Amazing safari experience. We saw all BIG 5 - lions, leopards, elephants, rhino, and buffalo - and the great migration. The staff, guides, facilities, and food were excellent. Full recommendation for the trip.
CH
20-35 years of age | Experience level: first safari
Great driver/guide
The Suricata guide Damian was great! He always made us feel safe and supported and the safari went smoothly according to the plan. All accomodations (tented lodges) were top notch and truly comfortable. I suggest a bit more clarity and coordination from Suricata Safari before the safari both on the info and briefing before the actual experience. But overall I do recommend it to other solo or group of travelers.
AT
20-35 years of age | Experience level: first safari
Amazing
The safari with Ozon Light and Kessy was amazing. We did a six day tour through Tarangire, Central and North Serengeti, Ngorongoro Crater and Lake Manyara.
The landscape, the animals and the accommodations were amazing.
Kessy was amazing. He really had an eye for all the animals and spotted a lots of things. He decided rather going were all the other cars were but spotted some really nice places. So we had a few amazing moments with hardly no other people around. Like giving birth of a hyena, saw a rhino crossing the street directly behind our car, watching a family of leon and many more.
Kessy knows a lot about nature but also culture and history of Tanzania.
Furthermore we had so much fun with him.
We really enjoyed our time.
BE
50-65 years of age | Experience level: 2-5 safaris
Top
We had Peter as our driver . He did a great job showing us what we wanted to see.
They had radio contact with other drivers , so they were updated on the spot about where to find the cheetas, lions etc .
Thanks again Peter for those 3 beautiful days
50-65 years of age | Experience level: 2-5 safaris
A wonderful and unforgettable Kenya experience!
We had 8-day travel experience in Kenya which included all: Safari game drive in Masai Mara, Amboseli, Nakuru Lake and hot air balloon in Masai Mara and Diani beach. It’s a comprehensive package. Although tired, it’s very worthwhile. We wanted to thank David especially for his kindness, dedication and great communication as well. He obviously loves his job and provided a very good guide for us. My daughter even said “David is the highlight of this trip”! Thank you! We would highly recommend Jastro!
