65+ years of age | Experience level: first safari
Beautiful
Lovely nice beautiful safe should improve transport for roads and airports
CA
Great country to visit, people were friendly & helpful in every aspect.
A great experience, our 10 day safari was seamless, food and accomedations were first rate. Will never forget the night a lion attacked something outside our tent. The sound will be inbedded in my mind for ever. Credit our great experience to our driver & guide Gerson of Kilimanjaro Adverture Safari Club. He did a great job looking after a couple of 80 plus year olds. We saw the big 5 plus many other birds and animals and would recommend this trip to anyone.
US
50-65 years of age | Experience level: first safari
Wonderful time
They did a great iterinary for our trip. We went to 4 parks to see the animals. Our driver, Mike was so good. He got us so close to the animals on our game drives and we saw all of the Big 5. The accommodations were comfortable but my most favorite was Eileen’s Tree. Our room in Zanzibar, which was where we ended our tour was also beautiful.
CN
20-35 years of age | Experience level: first safari
Awful experience, not professional, no integrity
It is quite an annoying experience. I can list three main mistake they maid:
During the trip
1. Change our accommodation during the safari. We were supposed to stay in Naivasha Sopa, also we expected most for the whole trip. However when we arrived in the hotel, they told us no room booked for us. I argued with both the hotel and jastro for one hour and forced to transfer to Naivasha simba. Simba has no giraffe(we want to take photos with giraffes), food is terrible. We even self paid to go back to sopa to have dinner. Every one, including our driver and sopa hotel manager, say they never encounter this before. The only reason is jastro didn’t pay the hotel in required time even though I have paid for everything.
what’s more, before this trip I saw some negative review about they change customer’s hotels. So I told victor several time before the trip to confirm my accommodation and I don’t want to see anything changes. However it still happens and this ruined the whole trip. Sopa is fancy and simba is terrible and they insist they are the same level.
I get 50 dollar refund at the end of the trip at my insiste but this cann’t compensate for anything.
Before the trip
2. One week after we paid the deposit, victor suddenly told me I have to pay more 200usd for each person because he forgot to add first day game drive in massi mara. This is cheating! I don’t agree and so we cut 8 day trip to 7 days, and still make up another 500 dollar.
3. Then I asked victor to list details for my total cash balance in case he made any more mistakes, which turned out to be another nightmare. He keep making mistakes for everything. For the first version, he say the government tax is 3%, but list 800usd more for my hotel cost(not match hotel receipt). After I point out the hotel overcharge, he make that 800usd to government tax, raised it to 6% instead of return back to me. So haha jastro can decide government tax rate?? All under their control and customer has no choice.
The only cons is our guide Jonathon is good. But he also annoyed when they change our hotels and know nothing during the trip, he is also innocent.
All in all, before u pay them, they reply quick and say all good. After the deposit, everything just change. They became robbery and cost u too much energy to argue with them.
I would recommend you don't choose them. They're not professional at all.
(images removed for privacy reasons)
35-50 years of age
They are very reliable
I have used Jimfire for over a year now, they have been consistently reliable in providing service both for my business and family travel.
DE
35-50 years of age | Experience level: first safari
Private 5 Day Safari in Kenya (Taita Hills, Tsavo East, Tsavo West and Amboseli)
We planned our trip out of Germany. The communication with Lincoln was excellent. We had several wishes and Lincoln made all of them came true. (Storage of our surfequipment during the trip, different route option, different accommodations and trip back by train). Lincoln replied fast and everything was on time.
The trip started with a pick up from the hotel in Momdasa and ended with the drop off in Watamu.
Our driver Sammy was also one highlight of our trip. He always took care of us, answered all the questions we had and it was always fun. Sammy is really good in finding all the hidden animals in the wild and therefore we saw a lot of animals.
After the evening game drive we always had a short briefing for the schedule of the next day.
The whole trip and all accommodations were as planned before.
It was a lifetime experience.
We highly recommend and would always book again with Ramesa Adventures again.
NL
35-50 years of age | Experience level: first safari
Great crew to visit the safaris!
I am just coming back from an amazing experience in Tanzania. We went in a small group of friends and had lots of fun.
The Eco-Africa Climbing team was friendly, reliable, and very responsive. We went on a couple safaris and were able to see several animals. Strongly recommend to book with them if you are searching for a crew to visit the safaris and/or hike Kilamanjaro.
(They were even able to put up with out bad jokes for several days :) )
CN
35-50 years of age | Experience level: first safari
Highly recommended for a perfect travel agency
Overall, the travel experience was fantastic. The travel agency responded quickly, displayed professionalism and responsibility, and offered reasonable prices. The hotels were of our own choice and provided excellent accommodation conditions. At the camp, we were able to spot many small animals, and the food was abundant and delicious. Our guide was experienced, conscientious, enthusiastic, and friendly, giving us a deeper understanding of wildlife and the overall situation in Africa. I highly recommend this to other friends who wish to travel to Kenya. I look forward to returning to the land of Africa in the near future to continue exploring its amazing natural landscapes.
35-50 years of age | Experience level: over 5 safaris
Excellent!!!!!
Lapwing Safaris is the best. They are effective, they plan well in advance and make you feel comfortable and treat you with royalty. The guide has both personality traits and professional skills which makes him shine in his profession. His enthusiasm, communication skills and outgoing traits really delighted me and my family. He is punctilious in handling his tourists. In one of the many trips that we did with this company and had a small crisis, he showed his ingenuity in handling that issue and did all that he could to obviate any more hiccups with the hotel. I would recommend Lapwing Safaris to anyone.
SK
20-35 years of age | Experience level: first safari
Perfect
Had an amazing safari experience thanks to Hyrax Safaris! Lenny, our driver, was knowledgeable, friendly, and made our trip unforgettable. Highly recommend!