SG
35-50 years of age | Experience level: first safari
Book at your risk
I booked and paid for a 15-day joint safari with Kapalondo Expeditions based on an itinerary and cost proposal received from them. Two days prior to my departure, I was advised that the the other members of the joint safari had cancelled, and that my itinerary would change. I did not agree to the revised itinerary, and requested to stick with the original itinerary or receive a refund. The night before my departure, Kapolondo Expeditions agreed to run the original itinerary at the original cost, with two accommodation changes. However, subsequent to my arrival in Africa, further changes were made to my itinerary (one destination was completely cut out) and my accommodation (downgraded from luxury to mid-range or budget) without my notice or consent. There were days during my safari when I did not know where I would be staying that night or in 2-3 nights' time, which was highly unsettling. Whilst I understand the economics of the situation (a joint safari effectively became a private tour, although at no fault of mine), it was handled completely unprofessionally, and at no time were efforts made to respond to/address my concerns or give me any options to change/upgrade my accommodation (even at extra cost). In addition, Kapalondo claims on their website to be a member of the Tanzanian Association of Tourism Operators (TATO), but when I called TATO to seek help during my safari, I was advised that they are not a member (you can verify for yourself on the TATO website). All of this trouble aside, the game drives were excellent and my drivers in Kenya and Tanzania were informative, friendly, helpful and made every effort to turn an unpleasant situation into a positive one. My safari would have been perfect, if not for the complete unprofessionalism of the operator. Based on this experience, I cannot recommend Kapalondo Expeditions.
50-65 years of age | Experience level: over 5 safaris
A salve for the soul
The trip was once again outstanding. The guides are of the highest order. The equipment totally acceptable. Nothing is to much trouble including dealing with the needs of vegetarians amongst other complexities. They are a joy to deal with and a joy to spend time with
US
20-35 years of age | Experience level: 2-5 safaris
Great fun
The trip was arranged quickly and the tour company tried their best to meet our expectations and budgets. This was a hard feat considering the size of our expectations relative to our budgets. When we got there, we were blown away by the service we received and the places we visited on our budget trip and the time we had available. The tour company communicated diligently throughout the trip and moved quickly to arrange the whole thing for four people in three different countries and time zones within 2 weeks.
The only negative I can say was the contractor the tour company used in country on Safari. When time seemed to be getting short he lost his temper and threatened to leave one of my traveling companions in a Masai Boma village. While it seems funny now reading it as I type, it did mar the trip briefly for all of us. Other than that, everything and everyone else went out of their way to accommodate us even leaving restaurants open hours after closing fully staffed to serve us a late dinner.
US
65+ years of age | Experience level: 2-5 safaris
Seeing animals in the wild is fantastic
We were picked up at the airport coming out of customs and dropped off at our hotel in Nairobi for the night. We left to Samburu the next day and went on a game run that evening. Steve was always ready when he said we would leave.....the accommodations were great as was the food and although the vehicle route was bumpy it was part of the adventure. Steve was excellent in spotting the animals far away and knew their names. We were able to get close to the animals as was allowed by the rules of the park. At the end we were even dropped off at a friend's house as we were extending our stay by another week. Well done on everything.
US
7 days in Tanzania
A great trip, my wife and I enjoyed it very much. Thanks to Zuzana for the excellent organisation, the memories will stay with me until my next Safari which would definitely be to Selous and Ruaha. Ayhan.
NL
under20 years of age | Experience level: first safari
Kilimanjaro and 4-days safari with Safari Porini
I climbed the Kilimanjaro with Safari Porini and I also went on a 4-days safari with them. I can say: the experiences were amazing, thanks to Charles who organized everything. Me and my friend made it to the summit of the Kilimanjaro, but we couldn't do it without our fantastic guides Kush and John and the rest of the team, thanks to them all. The quality of the gear was good and they took very good care of us. We had a very good time on the mountain.
This is the same for the safari, Freddy was our guide there who showed us the big five. We had a lot of fun and everything was well fixed.
In both trips, the food was amazing (and mostly too much every time;) ).
I am very pleased about Safari Porini and I can definitely recommend them to you.
50-65 years of age | Experience level: first safari
Holiday to always remember
What an amazing holiday!! I was met at the airport by Mike from Sureway, he'd picked up my brother and wife earlier and it felt like we were good friends straight away and I felt in safe and capable hands.
Mike arrived with Dixon (our wonderful driver and guide) the next morning to begin a week of adventure and wonder in 4 locations (Amboseli, Nakuru, Naivasha and Mara). I cannot say enough good things about Mike and Dixon - they worked hard for us, looking after us, nothing too much trouble and always adapting to our particular needs. We had so many laughs along the way too. And of course they did everything they could to show us the amazing creatures we'd gone in search of and we learnt so much about the flora and fauna along the way. We could totally relax as they had everything covered and organised. Great hotels all along the trip. There was a bit of a hiccup with travel plans one day, but Mike went out of his way to rectify it and he sorted it out quickly and with no fuss - top service. I would really recommend these guys for a great experience and great service - they even organised a great week on the beach for us the second week. And do go to Kenya and do a safari, I will never forget these 2 magical weeks :)
ES
35-50 years of age | Experience level: 2-5 safaris
Marvellous safari experience in Zambia
The communication with Cross Country Air Safaris was extremely simple and efficient. Juliane understood perfectly well from the beginning what we were looking for and our budget and time limitations and organized the trip accordingly. Once in Zambia, the organization was simply perfect, we did’t have a single issue during our trip there and back or our stay.
Kafunta River Lodge is exactly what we wanted. The location is incredibly magical, the lodge itself is wonderful, very confortable with many details that make it just perfect. I only have positive things to say about it. The staff is more than helpful and friendly, Leandi, Rob and Eugene make you feel at home at every moment. The safaris were incredible, with very experienced guides that made them very interesting.
The Bush River Camp is definitely THE experience!! We had the camp to ourselves and enjoyed every second of it. We felt so confortable that it was just like visiting some relatives. Klaus is a wonderful man full of interesting stories to tell around the fire. The walking safaris are an experience not to miss.
We are definitely looking forward to repeating the experience.
50-65 years of age | Experience level: over 5 safaris
Best Safari Ever
A last minute idea with a group of friends turned into the best safari we have ever had. We flew to Xaxanaka taking great photos over the Delta as we went, and camped about an hour away. Every day's drive was a treat. We saw lion, leopard, wild dog, all the antelopes and elephants and giraffe you could want and the most amazing birds. Our guide brought everything to life so well, it was just amazing. There is something so magical about the Okavango - around every corner there is a vista so beautiful it could have been drawn by Disney. Our camp staff cooked us up fabulous food in their underground tool box ovens, provided us bucket showers when we needed, and were just fun to be with. We saw hardly anyone else on our trip and felt completely privileged to be there. Absolutely can't wait to go back.
CN
35-50 years of age | Experience level: first safari
Wonderful Tour
Service and facilities of the Hotel and Lodges were very good. Our driver guide Mr Enoch was professional and the vehicle was clean. Food at the restaurant was also good. Our trip was well organized, we saw even leopard chilling on a tree with his prey. I would recommend booking your Kenya safari experience with Boundless Africa Journeys.