PT
35-50 years of age | Experience level: first safari
The best customer support and real local experience!
After having checked and been in contact with several operators, East Africa had one of the best 2 proposals (apologies to the other operator, had to pick one...) and was clearly the best one in terms of value-for-money. Great options (for all budgets - personally went for medium to premium) in terms of accomodation, reasonably modest car but perfectly good enough (and more authentic I'd argue) for a 5-day safari. Had a private tour with Kizito (the most wonderful guide and driver), having literally done everything (off-road safari, road safari, lake viewing, lake boat trip, walking safari) and seen all the animals (...) one might expect on a Kenyan safari experience. On top of this Fred, the permanently available touch point, was outstanding at recommending options and sharing advice (even if not tour related). It's, of course, possible to go for a more luxurious experience with another company, but I personally found this one to be a great choice and would most definitely recommend them. Good safaris fellow travellers!
DE
20-35 years of age | Experience level: 2-5 safaris
Great experience
We had a 4 days safari tour. It included the Tarangire, Serengeti and the Ngorongoro Crater. The booking was easy and you can easily do changes before the tour.
Our tour guide Emma was very kind. He showed us everything and if we saw something no matter it was, we stopped and had time to look around.
We had together a good communication and he gave us the opportunities to make small changes every day about time or things we wanted to see. He was as well very punctual. We not. So, he waited a lot because of us.
Everything was overall well organised. The food, the hotel and the camping ground were every day excellent.
We can definitely recommend to book a safari tour here especially with Emma. He was a great guide.
US
50-65 years of age | Experience level: 2-5 safaris
Exceptional , well informed , engaging and dependable
Viega Expeditions lived up to its promise of being excellent value for money and budget friendly indeed ! In the planning phase I was initially a little apprehensive as I didn't know what to expect from this relatively new company with little by way of reviews on the website but I was fully reassured by the prompt communication at every step of the way . Lincoln's our contact man and Agent was very accommodating and addressed any and all concerns with due attention . Our tour guide David was just exceptional and immediately made us feel in safe and knowledgeable hands . The long drive from Nairobi was pleasurable with the stops perfectly timed to break up the journey - The Great Right Valley stop just after leaving Nairobi was perfect for pics and early souvenirs ; and Our drive into The Mara on the first day gave us a peak preview of the wonders to come in the days ahead . We wasted no time that same evening going out for our first game hunt and were well rewarded sighting a cheetah , lion , giraffes and elephants on our very first trip out ! The subsequent 3 days were a whirlwind of animal sightings including all of the Big 5 with exception of the Rhino , but the rest more than made up for it . The accommodation at The Jambo Lodge was modest but clean , comfortable and a good array of food that was very nice . Relaxing in the evenings poolside and playing ping pong and enjoying the pool table ( snooker ) in the main lobby area was just perfect end to the days activities . We felt very safe with the Lodge attendants and night guards in the background quietly outside our cabins adding to the sense of security . We enjoyed the bonus evening of a visit arranged by David ( our tour guide ) to venture to The Masai Village one of the final days and had a wonderful experience learning about The Masai Culture and how they live etc ending with a lovely walk back to the Lodge through the jungle catching the African Sunset in its full glory . An enriching experience for my 2 teenage children , their 3 year old cousin and us adults too . We were sad to have the trip at and end after the 4 days but we all had a memorable Safari vacation and I would go back in a heartbeat ! In short it was a trip of a lifetime with lots of pics and memories to remind us . Hats off to Viega tours and a special thanks to David .. the best tour guide in the World as we all agreed !!
BD
35-50 years of age | Experience level: over 5 safaris
Nice safari in Amboselli and Tsavo East and West with ETA Adventure
ETA Adventure arranged the group tour for me in Amboselli and pirate tour for me in Tsavo East and West. The staff were always reachable and responsive and were happy to make last minute changes when required.
The accommodations and the food served there were good and the company staff and guides and drivers were helpful. There was an issue with late arrival of the tour car in Nairobi (partially due to traffic), however, the company took corrective steps to avoid any further delays for the rest of the trip.
The whole trip was good value for money.
RO
35-50 years of age | Experience level: first safari
Great service
The entire experience was very positive, the 3 days in the western and central part of the park and our guide, Carim, was just amazing!
SE
35-50 years of age | Experience level: 2-5 safaris
Very efficient
Package prices were good
Great communication and very reliable.
KR
35-50 years of age | Experience level: first safari
Professional and
Went for 3 days safari and it was wonderful! I would highly recommend to anyone who wants to go for a safari in Africa.
Our team tour operator, Simon was professional and kept time as needed. He made sure we had a good spot and enough time to watch the animals. Our cook Miriam also provided decent meal and offered refreshments after each long day. I felt well taken care of and glad I went for this tour.
CN
20-35 years of age | Experience level: first safari
Best Adventure
My friends and I had the pleasure of visiting the Serengeti National Park and Ngorongoro Crater in 5 days. William gave us great guidance and we saw a lion, and after the safari we climbed Kilimanjaro via the Marangu route for 5 days with great guidance from our guide Aydid. I recommend Lake Zone Climbers and Safaris to anyone who wants to do a safari or climb Kilimanjaro.
(automatic translation from Chinese)
US
35-50 years of age | Experience level: 2-5 safaris
Dishonest and very unreliable
I recently booked a Safari to the Maasai Mara National reserve with Travel Shore Africa and had the worst experience ever. They asked for 50% deposit 2 weeks before travel and the rest 2 days before the travel. On reaching my hotel, I was shocked to realize that they had not paid for my hotel. We were treated to such a disappointing welcome at the hotel. We waited at the hotel reception for 2 hr's as they deliberated on hotel payments. The Tour company had issued a fake bank payment slip to the hotel and therefore this payment was not cleared. The experience was a harrowing one from the first day to the last day. I and my 3 children were treated like beggars at a faraway hotel in the middle of the Mara, where they only allowed us to spend the night since the tour company only paid for the 1st night. Next day, all I did was follow up with the company to ensure our hotel was fully paid. They paid using a different payment method at the end of the day after numerous phone calls and a lot of time wasting on my part. We missed our game drive on day 1 due to non payment of Park fees. (All these costs had been factored in the travel quotation and had fully been paid for). On our last day, our driver did not even have gas for his tour van and again I had to advocate to have gas to transport us out of the hotel. I had to literally beg the company to pay for services that I had paid for long in advance. Worst travel company in Kenya in my opinion. The owner of this company unfortunately was well aware of what we were going through and didn't care to alleviate our suffering.
35-50 years of age | Experience level: over 5 safaris
Junglers is a great tour company to travel with
Their guides are so well experienced and informative, they are so excited to travel with new guests, make you feel like part of the family.