US
35-50 years of age | Experience level: first safari
Excellent guide
I was traveling with a friend and her two daughters. Faustin was a patient, knowledgeable guide and we very much enjoyed our tour of the island, including a spice farm and the Jozani Forest. It was my first time to Zanzibar and I would hire him again and recommend him to others.
PL
20-35 years of age | Experience level: 2-5 safaris
Amazing experience!
I with my family ( six people all together) have travelled with Wild Wind Safaris two times, both visits lasted two weeks. First time it was in 2010 and the second in the 2013, the first trip was to Namibia and Zambia and the second to Namibia and Botswana. I can say that my whole family was extremely satisfied with the quality of services provided by this small and thus extraordinary firm. Our guide, Filip, is not only an extremely experienced guide, but also a fascinating person, with whom we had plenty of discussions about all kind of topics. The trip consists of experiences of many kinds: the contact with the magnificent african wild nature, the trip to native african tribes but also extreme sports like riding the quads in the desert or parachute jumping. The biggest advantage of this company is that it has an individual approach towards its clients and it is capable of providing anything you want to do in Africa. The experience and knowledge of our guide gave us also a sense of safety, because he knew how to handle local autorities and crazy african administration but also he helped us with our encounters with black mambas, elephants and all the other wild animals that you will meet there. Generally speaking, I truly recommend this touristic company, especially if you want to see something more than what is offered in the most popular touristic paths!!!
US
20-35 years of age | Experience level: first safari
A Highly experienced, fun, and professional company.
Everything was great, I had an amazing time and they truely made it a wonderful experience. They kept in contact with me and up to date prior to arrival and all the way through my trip. From the moment I landed to the moment I took off they made sure I had nothing to worry about. The tour guides were very knowledgable and provided great service. They were extremely flexible and were able to easily accomodate me when I wanted to make changes to my tour plan. Everything was taken care of so I could just focus on having fun and a great experience. Highly recommended if you want a stress free, worry free, and unique experience.
65+ years of age | Experience level: over 5 safaris
not customer service friendly enough
I booked at Chobe Safari Lodge, when I arrived I was advised that I was booked into Chobe Bush Lodge, Not having been advised by Falcon, I thought I had made a Mistake in the booking. Fortunately it is next door to the Safari Lodge, with MUCH better rooms.
65+ years of age | Experience level: over 5 safaris
We asked FS to reserve a room at The Gorges which they appeared to handle effectively.
We were bumped from The Gorges (they said they had been overbooked) despite us having a confirmed and paid reservation. Falcon offered us an alternative night at Vic Falls Hotel which we declined and accepted a much more expensive night at Khulu Ivory Safari Lodge. As we got short notice of this situation it was a hassle to provide proof of payment of the additional amount required. We enjoyed our stay at Khulu very much but were disappointed that we missed out on The Gorges.
35-50 years of age | Experience level: first safari
Safari package
That was the best package ever offered by Vacay Holiday deals. I was quite happy with the email responses. Can't wait for my next safari
BE
65+ years of age | Experience level: first safari
unforgettable
What I appreciated particularly at Thierry's, it is the empathy and its availability for every participant. He knew how to make us share his values of respect of South African, of his love of the flora and fauna. I can say that he has me marked deeply :-))) and that I shall remember all my life of these two weeks when the emotion, the listening, in brief all our senses were put constantly on the alert
really unforgettable
good wind my dear Thierry!
Marco
PL
20-35 years of age | Experience level: 2-5 safaris
Love Namibia
Great trip, I've traveled with them twice and all both trips were great. Very profersional service, nice program of our trip and great companion of Filip as guide.
50-65 years of age | Experience level: 2-5 safaris
Customized safari - South Africa Tour and Safari
Excellent customer service. We had an amazing trip with lots of little surprises a long the way.
Rose is exceptional at planning that special trip with wonderful recommendations for tours, safari and accommodation. We were not disappointed but incredibly excited at all the wonderful experiences on this trip of a life time. Thank you ROSE - will recommend you to family and friends.
FR
20-35 years of age | Experience level: 2-5 safaris
great time in Ruaha
We went to Ruaha, stopping at Uluguru Mountains on the way and at Udzungwa Mountains on the way back. We really enjoyed traveling with Grassroots. It was so easy and convenient to organize our trip with them. We just told them some places that we wanted to see and they adapted the trip as per your wishes, it was so personalized. They even gave us several options and we discussed them together. Plus, they have good prices, the food was great, and the driver really knew what he was doing, we felt safe and were glad to be with him. Grassroots' people were very nice and always made sure that we are good and enjoy the trip. We also had good laughs and will not forget this trip. I highly recommend it, I was living in Dar Es Salaam during 1 year and never found such a good and friendly company.