TH
35-50 years of age | Experience level: first safari
Titanic is good service and polite guy
The service was quite impressive because the driver drove safely and happily. I would like to give 5 stars for this trip to bring me to Safari. Thank you very much.
CN
20-35 years of age | Experience level: first safari
Life-threatening negligence & zero accountability
What began as a standard transfer from Masai Mara to Nairobi escalated into a life-threatening catastrophe due to Extra Miles Safari's unforgivable negligence. This is not a review - it's a warning.
At 9:00 AM, our driver collected us in a vehicle that immediately displayed alarming signs. Our ordeal started innocently enough.
The first breakdown occurred barely 15 minutes out of Masai Mara. At a roadside shack laughably called a "repair shop", mechanics spent 20 minutes hammering beneath the car. Our driver assured us this was "minor", but within 10 minutes of resuming the journey, the same horrific grinding returned. By 9:30 AM, we were prisoners in car for three hours.
At 2:00 PM, we foolishly believed the nightmare was ending. Then came the slope.
Our driver stopped the vehicle mid-ascent to "check something", casually exiting without engaging the handbrake. Through the rear window, we watched him walk toward the back - just as the jeep began sliding backward. My friend lunged for the handbrake, but it doesn't help. In the end, violent rollover crash occurred
The extra miles staff said countless sorry for what happened to us, but they refused to take any responsibility for it. They asked us to sign a blank insurance policy, asked us to recall the accident in detail, but refused to make any compensation.
This isn't about bad luck - it's SYSTEMIC FAILURE. Extra Miles:
• Operates decrepit vehicles unfit for safari terrain
• Employs untrained drivers
• Lacks basic crisis management protocols
To anyone considering Extra Miles Safari: Our shattered camera and torn clothes can be replaced. The image of that rolling hillside where we nearly died stays forever. Choose operators who value lives over profits.
20-35 years of age | Experience level: first safari
Wisdom, funny and awesome
Loved the experience. Saw plenty of animals and was well taken care of.
CA
Very experienced tour guide. A splendid safari experience
The safari itself is awesome! Well worth the money. Communication was smooth. Felt safe and Reliable.
65+ years of age | Experience level: first safari
Tourgy Tours is terrific.
We had a truly wonderful week in South Africa, all thanks to Emmah - generous with her time, warm-hearted, knowledgeable, down-to-earth, all round beautiful soul. Before flying north to Kruger Emmah showed us some of Soweto. The great spirit of the people of that city in the face of indescribable adversity was clear to see. We were privileged and moved to be taken to see Mandela’s home, and the apartheid museum, and Hector Pietersen’s memorial.
Once at Kruger the sunset safari revealed to us beautiful animals in the wild: A lion walks out the bush at night and stands right alongside our safari vehicle. He’s joined by a lioness and two cubs and they walk some way down the road in front of us. Hippos stare at us from the bushes. A leopard is briefly seen before he slips away into dense bush. Next morning, we leave in the dark for an all-day safari. An elephant herd walks noiselessly across the road, all the adults protecting the young ones, giraffes chew on thorn trees, hippos raise their eyes and ears above the surface of the river, a white rhino grazes peacefully. Baboons, hyenas with their playful young, zebras, impala and kudu abound. Our three drivers on safari, Lindokuhle, Sam and Edwin were exemplary in their friendliness, reliability, calmness and competence.
The Kruger Gate Hotel is outstanding, with a covered wooden bridge leading to our very comfortable room, a round fire in the middle of an outdoor eating area serving a buffet of huge variety, with singing and drums, and helpful and friendly staff. There’s another bar and cafe with pool, overlooking part of Kruger where animals sometimes go by. Not a moment of out time there was wasted.
Siyabonga Emmah, for our holiday of a lifetime!
35-50 years of age | Experience level: first safari
Friendly and reliable
Great tour operator, from answering my queries via email to creating an itinerary specifically for me with the activities I wanted.
I felt safe and well looked after during my days at Victoria Falls and would recommend african fairytale to anyone looking for a tour operator
20-35 years of age | Experience level: first safari
Very engaging and comprehensive
Afrika Bona Safaris and Adventures provided an exceptional experience. Their guides were highly knowledgeable and comprehensive and they demonstrated remarkable patience with clients. Their communication skills were top-notch, ensuring that every question was answered clearly and promptly. The team was incredibly reliable, and their dedication to customer service truly stood out. I highly recommend Afrika Bona Safaris and Adventures for a seamless and unforgettable adventure.
20-35 years of age | Experience level: first safari
He was well versed, knew a lot about all the animals and overall amazing!
I really enjoyed this safari tour, we got to see so many amazing animals very close and it was breath taking. Our tour guide Moses was incredible, he knew where to find all the animals and was an amazing driver overall. He made sure we were always comfortable and exceeded our expectations. Also enjoyed the vegetarian options.
20-35 years of age | Experience level: first safari
Amazing experience
The tour was really easy to book and Winnie made sure we were all set for the adventure. Moses was a great guide, ensuring we had an incredible time at the safari and got to see the Big 5. The trip overall was perfect!
35-50 years of age | Experience level: first safari
Trip of a lifetime!
We spent 10 days and 9 nights on this amazing safari exploring Botswana and Zimbabwe...and it honestly wasn't enough! Our itinerary took us through Okavango, Chobe, Vic Falls, and Hwange NP, each offering a different, but equally amazing, experience. The level of professionalism and hospitality that we encountered from the guides and staff at every stop was next to none. A big part of the success of our trip was thanks to our travel agent, Karina. She took the time to cater our itinerary based on our budget and types of experiences we were looking for. She provided personal insight from her own travels to help us make the most informed decisions on where to stay and for how long. At each stop, either the airline or lodge manager knew what our next destination would be and had the logistics already figured out. This allowed us to be completely phone free during our trip which was a huge added bonus. We would give 10 stars if we could. Communication, service, value, and reliability of everyone we encountered on our trip was all top notch. If you're looking to book a safari, we highly recommend using Karina and Safari Online. They made what can be an overwhelming process simple and fun. We will definitely be using them again in the future.
