SE
50-65 years of age | Experience level: 2-5 safaris
Amazing, professional and responsive Safari
Due to a cancelled flight from Nairobi, we had to change the connecting flight to Arusha to Kilimanjaro airport. On very short notice, Jackson, took care of our request to pick us up at the different airport and two hours later and managed the changed pickup without any additional costs.
Daniel’s briefing prior to the Safari was comprehensive and efficient.
With Alphonse as our guide, we have been extremely lucky. He might be one of the most knowledgeable and responsible guides one can get for a Safari in Tanzania. He cares about nature conservation and the animals in an exemplary way. He is a brilliant driver and responded very well to our wishes to stop for taking pictures, when it was possible. When we ran out of time, he explained why we had to rush and we got to see the big 5 and many more on our 5 days medium budget Safari.
The Safari lodges and the bush camps were excellent. The food was always good and sometimes very good. Even one of our daughters, a vegetarian, found always something to eat.
If I would have to hint at a downside, the SG Premium hotel in Arusha is really outdated, several things in the room broken or not complete and it was not clean at all. We certainly will not stay there again.
US
50-65 years of age | Experience level: first safari
Zohar is detailed, professional and caring!
We had a wonderful experience using Zohar. I really had no idea what to expect during our safari. Lilian and her team were very thoughtful and covered every detail of our safari. Zohar is like our African family now. Thank you Lilian for creating this experience!
US
65+ years of age | Experience level: first safari
Stupendous!
Our adventure to Africa was perfect. Kerrie made sure we saw and did everything we asked. Our accommodations, flights and tours all surpassed our expectations. An added bonus was getting to meet the wonderful woman who planned it. We cannot say enough good things about the entire experience. We have already shared information with family and friends and are encouraging all to contact Pembury and especially Kerrie when they are ready to visit Africa. We started in Cape Town. Then flew to Victoria Falls (Spectacular!). We did game drives in Chobe and the Okavango Delta in Botswana. Outstanding! Save for the long and expensive flights to get there we would love to visit Africa again.
IT
50-65 years of age | Experience level: first safari
Organization a bit slow but final result SUPERB. Ask about Anita. Gondwana is the best . Top quality
Unforgettable, bravo!
It’s bit difficult to organize because replies are not very fast but the quality, the details, the location that GONDWANA.
Ask about Anita
very patient and diligent
Namibia; best Country to visit in Africa
20-35 years of age | Experience level: first safari
He was very nice and kind and brilliant at his job we had lots of fun
Excellent team of consultants. Great tour around Zimbabwe and Botswana.
IT
20-35 years of age | Experience level: first safari
Unforgettable Safari Experience with KiliClimb Africa Safaris: Excellence from Start to Finish
We’ve just finished our safari with “KiliClimb Africa Safaris” and we can’t help but leave an extremely positive review.
Everything was perfect: from the organization, the travel, the accommodations, the food, the people, and the guide. We visited the Tarangire, Serengeti, and Ngorongoro Crater parks, and each park gave us unique and extraordinary experiences. Every detail was handled perfectly. A special thank you to Zulfa, who was always super helpful, precise, and clear in providing all the necessary information before and during the trip. It was a pleasure to rely on her for any questions or needs.
As for the accommodations, we were very comfortable, although the tent was a bit cold at night. We brought our own sleeping bags, but KiliClimb provides everything (mattresses, blankets, etc.). The places we stayed in were always comfortable, with either private or shared bathrooms, perfectly organized to ensure we had the best comfort possible.
The food was perfect, both in taste and quantity, thanks to our chef. Every request was fulfilled: for example, I had requested lactose-free meals, and another girl in our group asked for vegetarian dishes. There were absolutely no problems, and everything was cooked with great care.
The tour organization throughout the days was flawless. Our driver was exceptional: knowledgeable, friendly, and always attentive to ensure we had the best experience possible. We were lucky because in just two days, we had already seen all the Big Five, and by the end of the safari, we had seen practically every animal you can imagine, even from very close up. It was a unique and unforgettable experience!
Moreover, we want to highlight that the company was very honest. Initially, we made a mistake with the money calculations, but in the end, they refunded us the excess amount without any issues.
We highly recommend “KiliClimb Africa Safaris” to anyone wanting to experience an extraordinary safari with total peace of mind. We are so happy we chose this company, and after this experience, we would make the same choice again without hesitation!
50-65 years of age | Experience level: 2-5 safaris
My experience and the exceptional service in my dealings with VIATU were way above my expectations.
From start to finish, I was constantly updated on the booking of the tour, the costs and additional services offered . Any changes I requested were actioned immediately and I received revised quotes and suggestions.
The accomodation, flights and car hire which was booked on our behalf was of all to our liking and satisfaction.
The app which we downloaded was user friendly and made everthing so much easier for us. I had my full tour with all details readily available, without having to look for maps, contact details or any other info.
Our agent Simone Ferk, showed extreme patience in all her dealings with me and responded within minutes of any query.
A quick call to the concierge on one small query while we were away was dealt with timeously and efficiently.
Viatu will be my " go to" agent for any further tours and travels.
US
35-50 years of age | Experience level: first safari
Perfect
We went on a 4 day golden monkey and gorilla trek adventure with Big Apes. Our assigned tour guide was Blair and he was awesome. He was timely, communicative, friendly, and went above and beyond to make sure we had the best experience. Blair was knowledgeable about all of the surrounding areas and made our travel between Rwanda and Uganda a breeze. He made sure we were able to do everything that we had planned and even made a few slight tweaks to accommodate our preferences without question. Overall, I highly recommend Blair and Big Apes for any similar adventure.
TW
20-35 years of age | Experience level: first safari
A smart choice for cost-effective travel
This travel agency offers budget-friendly itineraries without compromising on quality.
We especially want to commend our drive guide, John Mwangi. Not only was he always punctual, but his driving skills were excellent, ensuring we smoothly encountered a wide variety of animals.
Despite my travel companion and I having limited English, John was always patient and friendly in his communication. If we ever have the chance to visit Kenya again, we'll definitely choose this agency!