BR
50-65 years of age | Experience level: first safari
Perfect! excellent!
Everyone at the agency is very attentive, helpful and very friendly! Everything perfect!
IL
50-65 years of age | Experience level: 2-5 safaris
If you want only the best- Ombeni is your man
Ombeni is all you want from a safari leader.
Very knowledgeable
Eagle eyes , spotting animals one can beariy see with goggles
Excellent driver
Extremely patient ( even en when the kids were fighting over his head )...
Very good time management
Highly experienced
...And he has luck...wich means we were lucky too.
CO
20-35 years of age | Experience level: first safari
Great communication, excellent problem solving and variety
First of all, our trip was 7 days between Kenya and Tanzania, plus 3 days in Zanzibar (beach). We included meals, accommodation, tours, and all ground transportation (inside the parks and cross-border transfers).
My rating would be 4.5 stars, but only allows whole numbers :)
- Regarding the service before the trip, I must say it was a solid 5/5. The advisor (Chanson Kimani) with whom we worked on the quotation reviewed every single detail with us countless times and was always extremely helpful! Even with the 8-hour time difference, we always received kind, clear, and flexible responses. There was always willingness to review budgets and make adjustments—even when we had to change dates due to a miscommunication (things that happen), it was resolved quickly and without any issues. The human quality in Africa is just incredible.
For me, the most important thing was communication: we always had it before the trip, upon arrival, and throughout our safari.
- The agency offers a wide variety of tours, which makes it great for fitting different budgets, and they provide several international payment options or cash.
- The staff at the hotels, tourist sites, and drivers were excellent—definitely 5/5. Always willing to help, explain, and share the wonderful places Africa has to offer.
- Heads-up: the agency works with partner agencies depending on the country. They also provide good service (very kind), but we did experience last-minute hotel changes. Although these were solved quickly and with clear communication, the replacement hotel on our last night did not match the original standard of comfort we expected.
- Suggestion: carefully review the camps according to your needs and budget (ask for photos). For Latin American travelers, it’s important to have a comfortable and clean bathroom. While cleanliness was never an issue, comfort at Niyati Camp (Kenya) was lacking. The construction is somewhat old, and the bathroom showed signs of rust everywhere.
Finally, I recommend checking all required travel items (visas, insurance). In Zanzibar, you must purchase mandatory insurance of about USD 44 per person—even if you already have international insurance. The agency was not clear about this, which caused some inconvenience, but it was ultimately resolved.
ES
20-35 years of age | Experience level: first safari
Samuel Chege the king
I had the chance to go on a safari in the Masai Mara with Samuel Chege and it was truly unforgettable. From the very beginning, he was extremely friendly and pleasant, which made the whole experience enjoyable and relaxed. Samuel has an incredible knowledge of all the animals in the reserve: he shares fascinating facts, stories, and details that make every sighting so much more special.
You can tell he truly loves what he does, and that passion comes through in every explanation. Thanks to him, we were able to experience the safari not only as an adventure but also as something educational and enriching. I would absolutely recommend him to anyone who wants to experience the Masai Mara in the best possible way.
35-50 years of age | Experience level: first safari
Amazing safari experience with Josh Dreamland
We had a great experience doing our Tanzania safari with Josh Dreamland. We were a large group (9 adults and 5 kids) and we wanted a customized + fully private tour with luxury lodges. Elizabeth and Angel from Josh Dreamland were very patient with our questions, customized the itinerary per our request and ensured we have a good safari experience. An example of how they went out of the way is that Elizabeth accompanied me back to the airport at 2am on my request as I was returning alone with kids at night. Highly recommend them!!
FI
20-35 years of age | Experience level: first safari
Great tour operator - everything went smooth and we enjoyed the hike.
We did 5-day hike to Mt. Kenya. Booking the trip was easy, and communication was fast and clear. The hike itself was amazing, and were able summit although we were not experienced hikers. The crew was professional, and everything felt safe and well organized. Food exceeded all our expectations and we surely did not have to go hungry. We think the value for money was excellent and can recommend for others.
CA
20-35 years of age | Experience level: first safari
Great driver and guide
Great driver, very informative, very helpful and a wonderful experience!
under20 years of age | Experience level: first safari
hassan was a great guide, very smart and funny
i would recommend tie company to anyone thinking about attending a safari. especially with the guide Hassan. i got to see a lot of exotic animas that i thought i would never see outside of a zoo
under20 years of age | Experience level: first safari
Knowledgeable, would make sure we saw everything possible
Had 5 days of safari with our amazing tour guide Inno. From the ngorongoro crater to the Serengeti. Took us all around and made sure we got to see everything we wanted. 11/10 experiance
35-50 years of age | Experience level: first safari
Excellent!
Our five day safari planned with Herman and guided by Hassani was absolutely flawless fantastic experience we would love to repeat soon (hitting the parts we did not have the time to visit this time!). We had seen and experienced all we had hoped to and so much more. We have seen and spoken to many travellers who had run into troubles with tour operators and happy to say we had none with Herman and Hassani. We will be back!
