20-35 years of age | Experience level: first safari
My advise: Do not book!
Perplexed by all the recent reviews of Natural World Kenya, we were worried about being stranded mid-day despite paying in full so did some digging the day before our scheduled tour date. Thanks to all the recent reviews here, we saved ourselves a lot of pain.
We found that accomodations for the second half of the trip had been cancelled due to non-payment (e.g., Mara Serena Safari lodge told us that they had held the reservation and then released it when Natural World failed to pay them). This checks out with all recent reviews which highlight how Natural World leaves tourists stranded so that they're forced to pay again after paying in full.
Additionally, we received no flight or hotel confirmation until an hour AFTER our tour was scheduled to start! And that was only after they realized that we had cancelled our trip with them and filed for a refund with our credit card company. Amusingly, the confirmations only had one of our names (I guess the second person is flying with the luggage???) and that name was spelled incorrectly.
We ended up successfully re-booking with another marvelous tour operator. When we spoke with multiple operators to explain why we were already in Nairobi without a confirmed safari, they all understood and highlighted the same: Natural World is in financial trouble and so doing very shady things to keep the company afloat. Unsure why they're still allowed to operate. AVOID AT ALL COSTS!
PT
50-65 years of age | Experience level: 2-5 safaris
Excepcional
It's my third trip organized by African Travels (Marjinke that I don't know personally), and as always they are Excepcional, Efficiency and simpathy. Always contactable and available.
Asking sometimes if you we need something or anything is not ok.
If I could give 10 stars? Certainly I do.
Thank you African Travels!
NL
35-50 years of age | Experience level: first safari
Safari service as advertised
Information about pickup and activities was clear, drivers and people on site were friendly and accomodating. Special shoutout to Conve of Sekekema tented camp for bring cheerful and helpful, drivers Blessing and Theodore for taking care of us in a friendly and professional manner.
CN
20-35 years of age | Experience level: first safari
Fantastic Safari tour overall
Service: 5/5
From the initial planning stages, Mr. Wang maintained exceptionally efficient and smooth communication with us. He patiently listened to our ideas and provided many professional, thoughtful suggestions based on our interests and budget, without any hard sell. He always promptly and thoroughly addressed all our questions and concerns, which made us feel very reassured even before the trip. Throughout the journey, all promised services were delivered, exceeding our expectations.
Value for Money: 5/5
We compared the itineraries and prices of several agencies in the market. This agency not only offered highly competitive pricing but more importantly, the actual experience proved it to be great value for money. The itinerary was well-paced, the included attractions were rich and representative, there was no forced shopping, and the arrangements for accommodation and transportation were satisfactory. We enjoyed a quality and delightful trip without paying a premium price.
IN
20-35 years of age | Experience level: first safari
5-day Marangu Route of Mount Kilimanjaro
I recently ascended the 5-day Marangu Route of Mount Kilimanjaro with Bwanana Adventures, led by the outstanding Moses, and what an experience it was. Throughout from beginning to end, organization and professionalism were superb. The Marangu Route, commonly referred to as the "Coca-Cola Route," provided pleasant hut lodging and stunning trails, making the climb both challenging and rewarding. Moses's extensive familiarity with the mountain, in conjunction with his energizing spirit, kept our team secure, well-prepared, and energized throughout the hike. He paced us just right, gave us useful altitude advice, and shared interesting information on the area's culture and wildlife. The support staff took care of logistics with ease, from healthy meals to timely rest breaks. Reaching Uhuru Peak in only five days was thrilling and humbling. I would very much recommend Bwanana Adventures and Moses to anyone who wants a well-organized, memorable climb up Kilimanjaro. Their commitment, professionalism, and hospitality made the adventure simply unforgettable.
35-50 years of age | Experience level: over 5 safaris
Fantastic value for money
Kima Safari's one nighter at Nyerere NP is great value for money. From the staff at the lodge who made us feel at home, to our tireless guide Emmanuel who drove us over the two days, to seamless communications with Steven....all great. What a sunset river cruise. What a safari. Emmanuel drive us 40min into the park to ensure we sighted lionesses and their cubs on a kill.
Emmanuel is a huge asset to Kima Safaris.
SG
50-65 years of age | Experience level: 2-5 safaris
It was such a fantastic trip and we got to see many rare activities in the animal kingdom
The trip was fantastic good.! This was my second time joining a customised tour arranged by Kathi. Kathi has been so helpful and she provided many thoughtful tips and arrangement was made accordingly . I brought along my 88 years old father (2nd time for safari) and he thoroughly enjoyed the trip with many happy and great memories.
I contacted Kathi at anytime I had queries and she never failed to answer me quickly. Just before trips, we suddenly had several urgent queries (probably due to excitement or worries), and her answers calmed us and assured us that she was on top of all the arrangement.
During the trip, we again had several queries and she quickly looked into them and assured us of her tip top arrangement (e.g. to arrange hot lunches when we moved from one place to the next). From point to point, there were guides who met us and welcomed us warmly. We never had to worry at all ! Thank you for a great trip with family and friends! A special thank you to you Kathi!
The best safari company ever!
Wow, what a trip! We can’t recommend Kiliclimb enough. They really care about your personal experience and making sure you have the best time possible. We were pleasantly surprised with how affordable their prices were, especially compared to other quotes we’d seen online. What was even better was that this didn’t mean they compromised on quality. We had a private briefing where Moses came to our house, it was informative and we felt very cared for and prepared. Our driver on the safari, Louis, was phenomenal. He was brilliant at making sure we saw as many animals as possible, even spotting three lions sleeping on the side of the road that other drivers were whizzing by! If you want a company that really cares about making your safari special, Kiliclimb all the way!
IN
35-50 years of age | Experience level: 2-5 safaris
David is the Best!!!!
Excellent attention to detail and personal touches. He completely understood our Vibe and planned the trip accordingly. No hidden agendas. Honest people found good work.
Stanford was excellent, knowledgeable and friendly.
Stanford picked us up at the airport and started our fantastic journey in Africa. He made sure we got to all the places we visited on time. The places we stayed were excellent and the food was great. Each stop in our journey became a lifetime memory. I can't say enough about Stanford and his professional approach to guiding us and becoming our friend. Thank you for making this vacation one to remember for a long time!