20-35 years of age | Experience level: first safari
Karumuna Safaris The way to go
If you are thinking about travelling to Africa, most especially Uganda, Karumuna Safaris is the right way to go. Not only is Richard (Karumuna Safaris) a friendly man but a very trustworthy one at that. We booked and travelled with him in November for a 3 day Kibale Chimps trekking tour and we still talk about the experience right now. While we were in Uganda, he took care of each and every need of ours and he is a person i would gladly book with again. We saw chimps, birds, baboons and had a crater lake experience like no other. He has a vast knowledge about the parks and animals, has good connections with park rangers and hotels. Beautiful communication, beautiful country, beautiful people. This trip exceeded my expectations. Thank you Richard, thank you Karumuna safaris for the best holiday me and mybfriends have ever had.
CA
under20 years of age | Experience level: first safari
Zanzibar trip
Thanks to Planet Wild Safaris for organizing our holiday in Zanzibar including diving, spice tour, island tour and fishing. Our guide was very nice and doing everything to make sure we have a good time.
50-65 years of age | Experience level: over 5 safaris
It was a marvellous experience exceeding all expectations
On the spur of the moment my wife and I decided to take a break over New Year’s Eve 2016/17. We thought that we would look at the Massia Mara as a possible venue. We Googled tour operators in Kenya for a Massia Mara experience. Axis Africa Safaris were the first to respond. We experience excellent customer service from their tour manager, Lenox. We looked at other tour operators to compare price, variety and overall suggestions. However, Axis Africa Safaris came out on top on price and with the most interesting itinerary. We could see that they have lots of experience and listen to their customers’ feedback. We bought the package!
They picked us up near our home in Westlands. We joined a tour party to make a group of seven people. After a while we formed a harmonious team. We all thoroughly enjoyed the four-day Safari. The first two nights were in the Massia Mara and third night in Nakuru followed by a tour of lake Nakuru National Park on the last day. They dropped us back at our home and we all thoroughly enjoyed seeing 2017 in the Mara under the guidance of Axis Africa Safaris. We also made good friends from the USA and Egypt in the process.
20-35 years of age | Experience level: first safari
excellent company
excellent company !
Did safari + Victoria falls, highly recommended!
SA
50-65 years of age | Experience level: 2-5 safaris
Great Guide, Terrible Accomodations
This review is to be a negative one.
I hope they take this feedback and try improve their communication and their services.
My family (my wife and my 2 daughters) experience, in terms of activities were good.
We owe that to our guide. He is an excellent guide and very safe driver.
There was one other person. I didn't know what the other guy did till the last day.
There were discrepancies in the itineraries. What we were promised was different what was delivered.
We never did the early morning and the evening game drive.
Time gap between the departure time from Masindi Courtview hotel and the actual Rhino walk was more then 6 hours. Nothing to do for 6 hours. We just sat around did nothing.
From the very first night, accommodations were substandard, despite much better accommodation availability nearby properties. They communicated and promised to us that our accommodation in Ziwa Sanctuary would not be a budget accommodation.
We spent the entire night awake with mouse and rats running around us. There were literally hundreds of live bugs and mouse droppings on the sheets.
We are still so upset about this which I am considering in taking further actions.
Food options, well there were no food options at Parkside lodge. We ate whatever they made. One main course. That's it.
To be fair, Courtview and Ziwa had food options.
We've paid a premium price expecting premium service. Our guide/driver was outstanding. Other than that it was terrible.
After I've learned what the charges were in the hotels and permits and entrance fees, the profit margin was significant. They basically put us in the cheapest and dirtiest places to make that profit.
Our bad experience with accommodations and food would not take away the joy and pleasure we had by learning about Ugandan people and culture. Kindest people we've ever met during our travels.
ES
20-35 years of age | Experience level: first safari
Close encounters with animals in the wild
All services were all right, everyone tried to make us feel comfortable and the encounters with animals lived up to our expectations.
We missed more local food in the lodges and maybe a half-day cycling activity.
NZ
35-50 years of age | Experience level: 2-5 safaris
So Surprised!!
We decided to take our Kiwi friends on a holiday of a lifetime. We wanted them to experience South Africa. Being South African ourself, we though that there wouldn't be anything new for us, we just wanted our Kiwi friends to be amazed. After extensive research, we decided to make a booking with African Express Safaris.
Well, my husband and I were so surprised with the experience we received! It surpassed our wildest dreams!!
Communication and replying to us, was almost instant, no waiting and wondering. On our arrival we were met by Andrew and he made it clear that he will look after us- and he did. His knowledge and expertise was so much more than expected. It was clear that he knew exactly what we needed. Our accommodation and meals were amazing!! Not to mention all the wildlife we saw (and even interacted with!)
The only regret we have is that we should've booked an extra week...
Well done guys! You thoroughly exceeded our expectations!!
20-35 years of age | Experience level: over 5 safaris
Fantastic Safari
Experienced a fantastic safari with Ken as driver! Animal sightings were unmatched and provided the opportunity to experience the animals intimately.
20-35 years of age | Experience level: over 5 safaris
Joshua was very fast at responding to our queries and fulfilled what he promised
We were happy with our driver guides, we saw really good game and were happy with the services that were provided to us.
50-65 years of age | Experience level: over 5 safaris
Just a beautiful, once in a life time Experience!
AAS are just fantastic!. From the first email inquiry right to the airport drop off on the final day, they whole team just delivered more than they promised. Anna was fantastic in her communication and helping pick the lodges and designing the itinerary. Our driver/guide (Rogers) was superb! Good English language (i am sure they all speak more than 1 language). Our Gorilla Trek experience was just amazing. By the way if you are worried about your deposit or anything else, forget your worries. AAS is a very professional run company. To keep it short and simple, Just Book Your Holiday with AAS. NO Regrets or Worries Just Beautiful Memories! Thank you so much. You must be proud of your work!