FR
20-35 years of age | Experience level: first safari
Wonderful
I was fortunate enough to have an absolutely exceptional safari experience. Our guide, Fisso, was remarkably kind and professional. Always smiling and attentive, he introduced us to all the animals with passion and precision. I recommend him without hesitation!
The food was also perfect: Chef Issa is a true culinary master, and every meal was a delight. The accommodation, meanwhile, combined comfort and quality, making the stay even more enjoyable.
In short, this safari will remain etched in my memory as the best experience of my life.
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35-50 years of age | Experience level: 2-5 safaris
Worst experience Zambezi cruise
I booked a zembezi cruise 2 days ago
Very bad experience they made wait at the office
Then they took us to pick up other client
We finally arrive at the cruise site we found a very old boat very dirty the service was peanut and water we didn’t see anything thank God for the sunset.
Worst experience ever ever not recommend to anyone.
FR
20-35 years of age | Experience level: first safari
It was incredible, an unforgettable experience and an incredible guide, I highly recommend it.
I just had an incredible experience and I highly recommend it. The guide, Fisso, was incredible, very professional and kind, a perfect guide.
As for the chef, Issa, a 10/10 chef, the organization and the scenery were incredible, the service was perfect, and I'm telling you, it's more than worth it. Go for it.
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20-35 years of age | Experience level: first safari
£16,000 Honeymoon LOST
I am writing this review to warn future customers, especially those booking significant life events like a honeymoon, about our experience with Tanzania Specialist. We didn't even get to go on our honeymoon and lost everything.
We booked a £15937.46 honeymoon package through this company. When unforeseen circumstances forced us to request a postponement well in advance of our travel dates, we contacted them immediately.
The initial agent told us they would "look into it" and mentioned there "may be some costs," which we accepted. However, after weeks of back-and-forth, the company ultimately refused to move the dates after we had already made plans not to go and charged us the entire cost of the honeymoon with not even a 'sorry'. They just said its in the terms and conditions.
Our primary issue is this: at the time of our initial request, the agent did not inform us that moving the honeymoon was impossible under these ts&cs. Had we been clearly told this crucial information at the time, we would have made every effort to go on our honeymoon as planned. Instead, we were given false hope, which led to us losing the entire £15937.46.
We believe this is a severe failure in customer communication and a deeply unfair practice. We are now pursuing action through the courts to try and get money back but it is looking unlikely, Tanzania Specialist basically said, 'Our lawyers are better than yours'....complete bullies.
As I said before, we never got to go on our once in a lifetime trip after saving for years. We put our trust in this company and we got nothing for it so please be warned. Book somewhere else, your money/experience will be safer.
If anyone needs proof of emails or clarification, get in touch with me.
US
50-65 years of age | Experience level: first safari
Our tour operator was very knowledgeable
The tour was amazing! From pick up at our hotel until final drop off Luis was a great tour guide. Everything was planned out with all the things we wanted to do. If you are not sure of where to go or what to do just ask and they will help with the planning. We never had to worry about anything and if something was unable to happen they planned for that too! We truly enjoyed our trip and can’t wait to plan our next adventure with them.
NO
35-50 years of age | Experience level: first safari
Tour consultant Mr. Robert Nyamwaya is an excellent tour planner
We booked a 5 days 4 nights safari trip with Abner Safaris, which included Lake Naivasha, Lake Nakuru and the majestic Maasai Mara. The tour consultant, Mr Robert Nyamwaya, planned the entire trip in a perfectly planned and hassle-free manner. We were mesmerized by the beautiful bird and hippo sightings during the boat trip on Lake Naivasha. The close-up view of the numerous flamingos and rhinos in Lake Nakuru was truly unforgettable. However, the most memorable moment was the experience of seeing numerous wildlife including lions, elephants, giraffes and more together in the Maasai Mara. Our guide was very experienced and friendly, who made every moment informative and enjoyable. The accommodation was comfortable and the quality of the food was also excellent. Abner Safaris made the entire trip not just a trip, but one of the best memories of our lives. I would highly recommend this company to anyone planning a safari in Kenya.
20-35 years of age | Experience level: first safari
The tour was well organised, full of fun and an incredible experience
This tour is a great all inclusive package, they arrange transport from the airport before conducting a pre-briefing with a competent and insightful staff member who went above and beyond to help me to pick up some additional supplies that I needed. The next day you are picked up by an experienced tour guide who gives you all the required context, arranges your meals and accomodation and shows you all the best spots to take quality photos of the big 5 animals. Our guide Jojo did an excellent job making us feel comfortable and we bonded as a group over the incredible animals we saw. We were lucky to see baby lions, cheetahs and leopards as well as elephants brushing past our vehicle. I wasn’t sure a safari would be worthwhile for me but I’m so glad I did one and the customer support and value provided by this company was second to none.
IT
50-65 years of age | Experience level: 2-5 safaris
Tailored service with outstanding quality
Family of four with two teenager boys – 11 days in Tanzania.
Our trip was planned and customized in advance based on our requests, despite a rather late booking. The assistance we received during the booking and personalization process was excellent.
In Tanzania, everything ran smoothly: the driver/guide (knowledgeable, friendly, and helpful), the vehicle (very practical), the overall organization, the accommodations (especially the tented camps), and the food (good, though a bit repetitive and not exceptional).
Everything agreed before the start of the trip was fully respected: no changes in location, confirmed agenda and no unexpected surprises. A very reliable organization with great flexibility to adapt to our needs.
We were able to fully enjoy the experience, feeling truly immersed in the beauty and authenticity of Tanzania, without any major issues or inconveniences.
A well-deserved 5 stars and a tour operator we highly recommend!
QA
35-50 years of age | Experience level: first safari
An unforgettable experience
I highly recommend Kiwoito Africa Safaris. The trip was perfectly organized from start to finish. Our guide was professional and friendly, and the accommodations exceeded our expectations. Thank you for an amazing journey!
CH
50-65 years of age | Experience level: 2-5 safaris
Awesome!
This was our second time in Mara on a trip organized by Martin. Everything was excellent from the arrival to departure. A great and total experience. the guides Frederik and Jo know the reserve like their pockets and helped us spotting leopards, lions, cheta and all other wildlife on a daily basis.
Camps and lodges were fantastic.. in short we had a great time and we hope to be back soon.
