US
35-50 years of age | Experience level: first safari
Thank you to Morris for an unforgettable experience!
After doing three days of Kenya safari at Maasai Mara, we met with Morris at the Tanzania border and he took us through the Serengeti and Ngorongoro parks over the next four days. Right off the bat, the day he first brought us to Serengeti we had told him we had not yet seen a leopard yet and he made it happen within a few hours of entering the park. He was an excellent driver, guide, and adventure partner. Would absolutely recommend him for any trip.
US
35-50 years of age | Experience level: first safari
Big Five, Cheetah Kill & Lions Up Close – Unforgettable!
Our safari with Shanjoy Tours through Kenya and Tanzania was the adventure of a lifetime! Beth organized everything seamlessly, and we were lucky to travel with Patrick, the owner, whose knowledge, sharp eye, and warm personality made every game drive unforgettable.
We saw the Big Five, witnessed a cheetah take down its prey live, and even experienced a tire blowout surrounded by a pride of lions—which Patrick handled calmly and confidently. Every lodge and camp was perfectly chosen, and the entire trip felt personal, safe, and thoughtfully planned.
If you want a safari that’s thrilling, well-organized, and led by people who truly care, look no further than Shanjoy Tours. Patrick and Beth made this a journey we will treasure forever!
US
35-50 years of age | Experience level: first safari
Seamless logistics, amazing guides, unforgettable safari
We just returned from an unforgettable safari through Kenya and Tanzania with Shanjoy, and I cannot recommend them highly enough. Even with a group of 16 people, everything was handled seamlessly, from the beautiful lodges the helped us select to the incredible team of drivers who made every game drive exciting, safe, and fun.
A special thank you to Beth, who did a fantastic job helping to coordinate all of the planning and logistics before the trip. Patrick, joined us throughout the trip as our guide and host. His knowledge, warmth, and dedication made the experience truly exceptional. Thanks to his leadership and the persistence of the amazing team of drivers, we saw the entire Big Five, including leopards and rhinos which are often the hardest to find.
The adventure was filled with once-in-a-lifetime moments, from breathtaking wildlife sightings to the unexpected ones like two flat tires and even getting stuck in the mud next, both of which happened right next to a pride of lions on separate occasions. Even then, the team kept us safe, calm, and laughing, turning challenges into unforgettable stories.
This trip exceeded every expectation. The combination of thoughtful planning, expert guiding, and the personalities of the entire Shanjoy team made it so much more than just a safari. It was an experience we will carry with us forever. If you are considering a safari, choose Shanjoy. They are simply the best!
US
50-65 years of age | Experience level: first safari
Awesome experience
Being our first African trip, this was way out of our comfort zone. My husband researched which company to go through and due to the great reviews landed with Dancing safari, dealing with Jessica Mathews. The experience could not have been better. She gave us many options and suggestions from which we were able to book a trip of a lifetime. It was an amazing experience with her guiding us all the way. Any questions or issues we had before or during our trip she was always available with answers and suggestions. Could not have been happier with her responsiveness and ability to help us plan our perfect trip.
US
35-50 years of age | Experience level: first safari
Exactly what I hoped for
Our safari trip to Kenya and Tanzania this August with Sanjoy Tours was an absolute dream come true, and we cannot recommend them highly enough! From the very beginning, the team was incredibly responsive and worked diligently to customize the entire itinerary to fit our budget, without compromising on the experience.
Every detail was perfectly planned, from the seamless travel between countries to the wonderful accommodations. The real highlight, however, was our guide, Patrick. He was absolutely awesome! His knowledge of the wildlife, the local culture, and the parks was incredible, and his keen eye for spotting animals ensured we saw everything we had hoped for and more. His passion and friendly demeanor made every day an exciting adventure.
Sanjoy Tours delivered a five-star experience that exceeded all our expectations. If you're planning a trip to Africa, look no further. We will definitely be using them again for our next adventure!
US
20-35 years of age | Experience level: first safari
Extremely Disappointing & Unsafe Safari Experience – Do Not Recommend
UPDATE: After posting my review, the owner asked me to take it down because “one bad experience doesn’t reflect his company.” But this was my one and only experience and it was robbed from me. That alone should tell you something about this company handles dissatisfied guests.
Also, notice how tactical the company is in their response: they claim they gave me a “full refund.” In reality, it was USD 1,250, which is less than a quarter of what I paid, and only covered one disrupted day. The failures on Day 1 and the overall safari experience were never properly compensated. Calling that a “full refund” is misleading at best.
Yes, I saw the wildebeest crossing, but let’s be clear, hundreds of guides bring guests there daily during this migration season. There was nothing exclusive about this being provided by Msangai. Our car was one of the last to arrive, we were stuck in the back, and the driver wasn’t even able to get us closer. This company did nothing special to deliver an “unforgettable safari experience”, despite how they market themselves.
ORIGINAL REVIEW:
I paid over USD 5,000 for a 3-day safari with Msangai Tours, and what I received was nothing close to what was promised. The trip was poorly organized, unsafe, and deeply disappointing.
Key issues:
• Missed game drives: Day 1 had no proper drive, just a transfer to the lodge. Day 2 was largely wasted due to delays and breakdowns.
• Abandonment: Left for 2.5 hours at Kogatende airstrip with no guide, no communication, and no safe transport.
• Unsafe, unfit vehicle: Given an old open vehicle (never disclosed beforehand) that broke down repeatedly, including a muffler failure that left us blocking traffic.
• Garage stop during safari: Instead of a game drive, we were taken to a garage while the car was being fixed – unacceptable for paying clients.
• Broken promises: Binoculars, a basic safari necessity, were promised but never provided.
• Unprofessional guiding: The guide admitted his car was failing, tried to borrow a relative’s, and showed little concern for safety or experience.
Yes, the lodges were fine and the hot air balloon was enjoyable (booked through another operator), but the safari itself was essentially undelivered.
I did eventually receive a small partial refund of $1250, but it does not make up for the wasted time, stress, and lost experience.
Bottom line: If you are considering booking with Msangai Tours, I strongly advise against it. There are many other operators in Tanzania who deliver safe, professional, and reliable safaris.
US
35-50 years of age | Experience level: first safari
A Safari to Remember for Years!
If you are looking to book a safari in Kenya/Tanzania, look no further. Patrick and his team of Shanjoy Tours and Safaris will definitely exceed your expectations as they did ours. They specialize in customized tours of your interests and budget. 16 of us came to this trip to celebrate our best friend's 40th birthday. And boy did we celebrate!
The knowledge, experience, friendliness, hospitality, and professionalism of both Kenya and Tanzania team along with Patrick blew us away. I have many lovely stories from this trip that I'll be sharing with my friends and family for years to come.
Our 8 day journey went from Nairobi to Maasai Mara to Serengeti to Ngorongoro to Tarangire and finishing in Arusha where we left for 3 more days to Zanzibar. Every accommodation arranged were cozy, comfortable and safe. The hospitality of each resort were excellent. Our guides were extremely knowledgeable, friendly, attentive and always looking for new experiences for us. We were lucky enough to see a killing on our very first day. Guides knew where all the animal activities were and how to find them. All of our game drives were eventful. We had tons of fun. Best of all - Patrick and his guides had fun with us!
I can go on and on but let me finish here. Look no further - just book with Shanjoy Tours!
CA
35-50 years of age | Experience level: first safari
Absolutely incredible guide who thought of every detail, kept us safe, comfortable, and motivated!
We climbed Kilimanjaro via the Lemosha route to celebrate my father-in-law's 60th birthday, and the experience was absolutely incredible. We saw incredible landscapes, learned interesting facts about the land, and pushed ourselves to accomplish a really awesome feat. Our guide Moses kept us safe, comfortable, and motivated throughout the 8-day journey. From the surprise tea breaks along the day's hike to the delicious meals at camp, I was endlessly amazed with how well we were taken care of during the trek. More importantly, we always felt safe and supported as we marched up the mountain. A few of our members had days where nausea struck, and Moses and his team were patient and supportive, making sure we never continued the journey before our bodies were ready to go while also making sure we had the time and the nutrients to continue safely.
I know each one of us remembers our journey up the mountain very fondly as an amazing endeavor. Book with confidence and have a fantastic trip!
SA
35-50 years of age | Experience level: first safari
What a great experience
Amazing guide and enjoyed it very mushroom. A little disappointed that we did not see any wild animals.
The family enjoyed every second.
IT
20-35 years of age | Experience level: 2-5 safaris
Home to natural beauty and human empathy
Mainland natural parks and reserves are breathtaking, from sunrise to sunset.
People are usually friendly and helpful.