IT
50-65 years of age | Experience level: 2-5 safaris
Review about Queen Elizabeth National Park by Domitilla Marchi
The scenery was beautiful and we spotted so many elephants on the channel. We saw lions very close
US
35-50 years of age | Experience level: first safari
Thorough, nearly perfect, and still wanted to hear our input on how to improve!
I went on a 4 night, 5 day safari tour organized by Reteti and I was impressed and pleased with their thoroughness. Communication was always very good, with the one minor thing in that area being that we waited on hearing a confirmation for our final payment.
Catherine, our point of contact at Reteti, was professional and very warm. She met us at our initial hotel to pick us up, and in an initial car ride with our driver, she confirmed our details for when we would return from the multi-day safari and be back in Nairobi. Among the things that I recall in that initial meeting include Catherine informing us that she had changed one of the hotels from where we were first placed because she had learned of a better hotel for us to stay at. She made the initiative to update our reservation without charging us anything extra.
It is inevitable that a safari company like Reteti needs to arrange reservations for its clients with third parties. One of these was our first accommodation, the PrideInn in Masai Mara. This was by far the most thorough of our accommodations in terms of attention to detail and being carefully attentive of our schedule from start to finish. We also added an optional hot air balloon ride, and the only bump with this third party is that our pilot should have warned us more fervently about how hard our balloon landing would be. Of course, what happens through a third party is not due to Reteti, but the overall amazing experiences we had with the balloon ride, and especially with our first hotel provider at PrideInn, and also learning of the upgrade to a hotel with better reviews all paint a picture of how much cares about the customer experience, even those experiences provided by a third party.
Our driver Charles was wonderful. Gentle, knowledgeable, and friendly. We loved having him as our driver, and glad that Catherine found us the most amazing safari driver. Charles had to attend to a sudden death in the family, so we ended up getting a replacement driver named John, who was also fantastic. John was also kind and was really funny as well. Both of our driving guides were skilled at getting us great views of animals and could answer every question on our minds about the animals we saw. Having such great drivers also points to the kind of care for quality that Reteti Safaris cares about.
Finally, at the end of our days, we added a lunch in the city. Catherine met us for lunch and wanted to hear about our experience. She wanted to know what the high points were and what the low points were. Catherine was in particular receptive to learning from us our frank evaluations of each of the providers, all in the desire to use the information she gathered from us to continually improve the experience for the next safari guests.
Overall, my experience with Reteti Adventure Safaris was nearly perfect! If I ever get the chance to go back to Kenya, I’ll definitely book my safari with Reteti.
US
20-35 years of age | Experience level: first safari
BEST. EXPERIENCE. EVER!
I cannot say enough good things about my experience with Safari Online! From start to finish, everything was seamless, well-organized, and beyond our expectations. The communication before the trip was prompt and helpful, and Ilona made us feel comfortable throughout the process.
Ilona is incredibly knowledgeable, and passionate about curating the perfect itinerary her clients and we felt that every step of the way. She truly is the safari specialist. The communication was frequent at some points, and promptly responses. Before we were set to embark on our trip, she was in constant contact with us and even made us a digital visual of our itinerary to get us even more excited!
If you're considering booking a safari trip, don’t hesitate—just go for it! I would recommend Safari Online and Ilona to absolutely everyone. It was hands down one of the best travel experiences we've ever had.
US
35-50 years of age | Experience level: first safari
Professional, reliable, and unforgettable, Bunuli Africa Safaris made my Tanzania trip truly special
I had an amazing experience with Bunuli Africa Safaris during my trip to Ngorongoro National Park. From the very beginning, their communication was excellent quick, clear, and professional. The guide was incredibly knowledgeable, friendly, and went above and beyond to ensure I had the best possible safari experience. Everything was well-organized and ran smoothly, which made the trip stress-free and enjoyable. The service was top-notch, offering real value for money without compromising quality. I truly appreciated their reliability and attention to detail, and I felt safe and well taken care of throughout the journey. Seeing the breathtaking landscapes and wildlife of Ngorongoro with them was unforgettable, and I highly recommend Bunuli Africa Safaris to anyone planning a trip to Tanzania.
CN
50-65 years of age | Experience level: first safari
Unforgettable Safari
We had an amazing safari experience with Steve as our guide! 🌟🌟🌟🌟🌟
He is extremely knowledgeable about wildlife and the local environment, and he always made sure we had the best view of the animals. We could truly feel Steve’s genuine love for the animals, which made the experience even more special. We were also lucky enough to see a leopard! Steve was friendly, patient, and very professional, making the whole trip comfortable and enjoyable. We learned so much from him and felt safe and well taken care of throughout the journey. I highly recommend Steve to anyone looking for an unforgettable safari experience!
US
50-65 years of age | Experience level: 2-5 safaris
Gentleman Game Tour Operator Jason
Jason went above and beyond to make sure we had opportunity to see the “big cats” and was also very knowledgeable about the other wildlife we saw along the way.
US
20-35 years of age | Experience level: first safari
Well organized, friendly, and very accommodating.
Castor was very timely in his responses to us when we inquired about the safari tour. When it came time to fly to Tanzania, we had challenges with the airline causing us to delay the tour by 2 weeks, Castor was very accomodating and helped us rearrange all the accommodations.
The tour itself was well organized, Castor took note of our food allergies and the chefs at each campsite made special arrangements to accommodate them. We spotted a lot of animals and we had lots of questions about them, Castor had good knowledge of all the animals and their behaviors. All in all a great experience.
IN
Very well managed tour with excellent guide
Tour was very well organised
All the hotels were good
Guide was excellent
Enjoyed all the safaris
Cap given by the pavilion safaris
also was very good quality
IT
20-35 years of age | Experience level: first safari
SIGNATURE EXPIRIENCES PERFECTION INEVERY ASPECT OF THE SAFARI
Fiona in the office was extremely helpful in tailoring a group joining safaris for 6days with my friends, and it made organising the trip so much easier. She helped to iron out all the details, and we felt very well looked after. We were met at the hotel and never looked back! The vehicle was spacious and comfortable, but most of all, we had such an amazing guide, Leroi to lead us on our safari adventures. Leroi has intimate knowledgeable of flora and fauna from small insects to largest animals an amazing person, guiding us expertly,hes patience with us is on another level his eloquence and his love for nature most especially lions and cheetahs took us a back He made the whole experience memorable and truly special Thank-you. We would highly recommend using Inspired feet safaris and Leroi for your amazing africa adventure safaris
IN
50-65 years of age | Experience level: 2-5 safaris
Very good service.. excellent & friendly people…at a very reasonable rate.
Tour was very well organised
All the hotels were good
Guide was excellent
Enjoyed all the safaris
Hat given by the pavilion safaris as a sovenier was very good quality…
Always eager to solve any problem with big smile…
Planning and execution of all tour safaris was excellent …
No hesitation in recommending him for Kenyan safaris…👍👍👍
