CN
20-35 years of age | Experience level: first safari
Smile Travel Agency is the best! Their itineraries are suitable, the prices are great value, and their tour guides are professional and their sales st
I found this travel agency on Safari Booking. Initially, I communicated with them via email. Their sales representative, Lambert, was incredibly attentive, creating a fantastic itinerary for us and even making modifications based on our needs. Communication was very smooth. Our guide, Simon, was extremely professional. In just five days, we saw the five great African landscapes. He was also very considerate; since our English wasn't great, he would explain things to us in different ways. I feel like my English improved significantly during those five days. I plan to bring my children back next year and have him as our guide again. Simon is truly exceptional; throughout the trip, he explained the local history and animal habits to us.
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20-35 years of age | Experience level: first safari
An incredible person going above and beyond with her service
I had an amazing experience with pounds safari. A life changing 4 days in the Maasai Mara and lake Nakuru. Loyce went above and beyond with her service and transfers. Special credit to safari driver Dickson who was full of knowledge and made it his mission for us to see every animal possible, couldn’t recommend it more!!
BE
50-65 years of age | Experience level: first safari
Frank is the best!
We had a fantastic tour, with Frank guiding is perfectly to both social projects and beautiful National Parks. He spotted many animals and birds for us. We saw the big five.
SE
50-65 years of age | Experience level: first safari
Fantastic service, guide and experience – everything has been better than I could ever expect.
I got this Safari tour from my daughter, so she made the booking but I know she has felt well taken care of from the start.
Our guide Jack has been the best we could ever wish for. Not only was he a great guide who answered all our questions, and if he wasn’t sure of the answer he checked it up for us. He also was fantastic in finding the best spots for us to make great photos. And in some way he was always in the right place. We saw the big five during our 1,5-day visit in Masai Mara. Besides from that he made us feel safe on the roads. Always alert and never took any risks, but still took us fast from place to place. I felt safe from day one.
One more thing, during our tour my daughter had her birthday. I contacted Monica at the office and she and Jack arranged a surprise for my daughter when we arrived to our camp in Amboseli that very day.
I would really recommend anyone who plan a safari to contact Axis.
SE
20-35 years of age | Experience level: first safari
The tour operator and the guide were absolutely amazing, I couldn’t have wished for anything else.
Axis (and our contact person Monica) have been super responsive from the very start. I asked for quotas from some different agencies and axis was not the cheapest, but the one who gave me the best feeling when in contact so I went ahead and booked with them and I don’t regret it for a second. We got to spend the full 7 days with the same car and the same guide which was very valuable.
The roads between the locations were sometimes heavy trafficked with trucks, and cars kept passing them, sometimes with small margins, and I felt like our driver was always in full control and super alert on the surroundings - all and all I felt safe throughout the transportation between locations.
We chose the budget accommodation, and they varied a lot in standard for the actual rooms/tents, but what some of them might have lacked in room/tent standard, they definitely compensated for in hospitality and food.
During our tour we met some other travelers who had booked with other agencies for a cheaper price, but they had to move between both cars and guides a couple of times, and their cars were of a lower standard, which is something to keep in mind when booking a safari - with axis they have their own cars and their own guides, which we truly valued.
When it comes to the guide he has been absolutely amazing, I don’t know if it is possible to ask for a specific guide, and I’m sure the others are great too, but I can’t imagine that anyone could be better than Jack. In Maasai Mara it was clear that he has been doing this for a long time, making a lot of connections and whenever someone had spotted a predator, or any other rare animal, we were almost among the first cars on the spot, and were parked in a perfect viewing point. He was also great at anticipating where the animals would move, so we were the first car to switch location to have a great viewing spot once the animals moved on. During the first 1.5 days in Maasai Mara we spotted all of the big five. Since we travelled in February we also got to see a lot of babies.
It is hard to summarize this whole experience in a concise way, but I am so very happy with the experience and would definitely recommend axis. It is great value for the money!
35-50 years of age | Experience level: over 5 safaris
A truly wonderful safari with Laurence – professional, patient and genuinely caring
We were incredibly lucky to have Laurence as one of our guides in the Maasai Mara, and he made our experience just as special.
From the very beginning, Laurence stood out for his calm, professional and reassuring approach. He is extremely patient and never makes you feel rushed – whether you are trying to get the perfect photo, asking questions, or simply enjoying the moment in silence while watching the animals.
His knowledge of wildlife and the park is excellent, and what we really appreciated was the way he explains things in a clear and simple but very interesting way. You can tell he has deep experience in the Mara and a real understanding of animal behaviour, not just where to find them.
Laurence is also a very careful and respectful driver. He clearly puts the wellbeing of the animals first and always positions the vehicle thoughtfully, giving everyone enough time and space to fully enjoy each sighting.
On a personal level, he is extremely nice, gentle and easy to talk to. His patience, kindness and positive attitude created a relaxed and comfortable atmosphere throughout the drives. It felt like being guided by someone who truly cares about your experience, not just doing a job.
If you are looking for a guide who is:
highly professional,
genuinely patient,
respectful of nature and guests,
and simply a very nice person to spend your safari with,
Laurence is an excellent choice.
He helped make our Maasai Mara experience smooth, enjoyable and memorable, and I would happily recommend him to anyone looking for a high-quality, stress-free and meaningful safari experience.
35-50 years of age | Experience level: 2-5 safaris
An unforgettable Masai Mara experience - Exceptional guide and Outstanding hospitality
Our Masai mara experience was nothing short of extraordinary and was made truly special by our driver/tour guide -one Mr. Francis and the hotel where we stayed - Mara leisure camp
Francis was incredibly knowledgeable on the Masai mara eco system, wildlife and culture. We not only got to see all the big five but also lefts with fun facts on every animal we saw in the mara. Francis is also a bona fide bird watcher, and we gathered lots of information on the various species of birds around
Beyond his expertise, Francis was patient, Professional, friendly He made us feel comfortable and safe and cracked jokes with us through the entire time. He developed a good rapport with our 2 teenage and preteen sons
The hotel was equally impressive and exceeded our expectation. The location was perfect with a scenic view by the Talek river. The staff were warm, welcoming and attentive and there was calm, authentic atmosphere.
Together, the exceptional guide and wonderful hospitality made this trip truly unforgettable, and my family and I would recommend the guide and Mara leisure camp to anyone planning a Masai Mara visit.
65+ years of age | Experience level: first safari
Fully engaged, professional and knowledgeable and very fairly priced without sacrificing quality
Attentive, fully engaged and responsive. They understand their business and what people need and are very fairly priced and deliver quality.
AE
35-50 years of age | Experience level: first safari
Exceptional Service from Axis Africa Expedition & Safaris
My experience with Axis Africa Expedition & Safaris was outstanding in every respect. From the outset, communication was professional, timely, and well-organized, ensuring a smooth and seamless experience. 5 days including Lake Nakuru, Lake Naivasha, and Hell's gate.
I would like to especially commend our driver, Jack, whose expertise significantly enhanced the safari. His driving skills were excellent.
His extensive knowledge of wildlife was remarkable. He provided detailed and insightful information about the animals and their behavior, which greatly affects our overall experience.Jack’s professionalism, attentiveness, and passion for his work were evident throughout the journey. His ability to identify wildlife and share meaningful context made each game drive both engaging and educational.
I highly recommend Axis Africa Expedition & Safaris to anyone seeking a well-managed, professional, and memorable safari experience. I would gladly choose their services again in the future.
50-65 years of age | Experience level: 2-5 safaris
Fantastic experience all-around!
We did a 1-day gorilla trek with Universal and it couldn’t have been a better experience. Emmanuel was very helpful and communicative when organizing the trip for us. Christian was an amazing driver and guide and got us everywhere we needed to go on time. Everything went very smoothly from start to finish and spending time with the gorillas was definitely a once in a lifetime experience!