IN
20-35 years of age | Experience level: over 5 safaris
Yahya the smooth operator!!
From the beginning, everything was handled with real care and professionalism. The planning was smooth, the service was on point, and every detail felt thoughtfully managed, even when a few unexpected things came up, they were handled quickly and smoothly without any stress on our side.
The whole experience felt easy, well organized, and genuinely special. Would definitely come back again.
FI
50-65 years of age | Experience level: first safari
Excellent service, very friendly, caring and polite.
Sote Tours and Travel provided an incredible Kilimanjaro experience from start to finish. The planning process was very easy and organized, and the staff was responsive to all my questions and provided support to us during the entire trip. Before starting my trek, I had a pre-trek meeting at the hotel with Kelvin to discuss our trek and continue checking on me throughout my trip.
Our guides Seba and Charles were both knowledgeable, professional, and very supportive, especially during some of the more difficult sections of the trek. They were great ambassadors for their country and provided us with culturally relevant insights throughout our trip. They were very strict in watching our health references and at the same time they kept the spirit up in difficulty times. The porters worked hard on the task, literally carrying most of the things, preparing the camping area, and generally ensuring that everything we needed was ready when we arrived at camp.
The food served during the trek was plentiful and fresh and was very diverse for a high-altitude expedition. Climbing Uhuru Peak was an exhilarating accomplishment to achieve, but without the Sote Tours staff's dedication, teamwork, and professionalism, we would not have reached such a monumental achievement. Overall, I would highly recommend Sote Tours and Travel for one of the best organized trekking experiences as well as having the most reliable and supportive staff to ensure a very successful trek to the summit of Africa.
PL
35-50 years of age | Experience level: 2-5 safaris
Friendly and helpful staff made our 7days an absolute joy to remember!
I'll start with staff. From drivers to rangers,from kitchen staff to cleaners..everyone we met was absolutely magnificent. I couldn't stress enough how happy we were. And even though they work so hard and some clients are not exactly pleasant people to be around,they are always happy and friendly. We admired the professionalism of everyone there. Something that made our week so great. So big shout out to everyone working at the lodge!
Thank You!
DE
50-65 years of age | Experience level: first safari
Always a quick response, if there were any questions.
We had a very good time at the Dumela Tented Camp.
The staff were very friendly and helpful.
The guides on the game drives were really good.
We had luck and could see many different animals.