CN
Reliable office, but the safari itself is a gamble
I booked a shared safari with Moria Safaris for July 2026. Here's my honest experience.
The Good:
Jessica (my contact) was incredibly patient and responsive throughout. We exchanged nearly 40 emails before I confirmed, and she never made me feel rushed or annoying. She answered quickly every single time – which mattered a lot to me as a solo traveler heading to a place far from home.
Even more impressive: I couldn't get my deposit to go through. My Visa kept failing on their payment platform. Jessica still held my spot and hotel reservations without receiving any payment – she took a real risk on me. When I arrived and paid in full, the hotels were not exactly what was originally quoted, but I was satisfied with the quality overall. I genuinely appreciated her trust.
When I raised issues during the trip, she responded promptly and tried to help.
The Mixed:
The driver/guide was not employed by Moria – this is standard for shared tours, but it's also where the experience becomes a lottery. My guide was 68 years old, had a short temper, and openly clashed with two Austrian travelers in my group over their lateness. After that, he barely spoke unless asked. I found myself caught in the middle, which was uncomfortable.
I also had issues with lunch boxes not being provided for the first two days, and the guide blamed me before Moria stepped in to fix it.
The Disappointing:
I had hoped to see the wildebeest river crossing in the Mara River, but the guide refused to take us there, saying it was too far and unlikely. That same day, I saw online that other travelers had witnessed the crossing. This was a major letdown. In hindsight, I should have confirmed this with the office beforehand – but I also wish the office had been clearer about what was realistically included.
A Quick Warning:
The driver took me to exchange money and buy a SIM card. The rates were higher than what other travelers I met paid. He also didn't mention the 5,000 TZS SIM card fee until after the transaction – which felt sneaky. I would advise future travelers to handle these things at the airport or ask for full pricing upfront.
Final Verdict:
Jessica and the office team are solid – responsive, patient, and trustworthy. They genuinely tried to do right by me. However, the on-the-ground experience depends almost entirely on your guide and groupmates, and that is largely out of Moria's control.
For solo travelers: go in with open eyes. The office team is great. The safari itself is a roll of the dice. Next time, I would travel with a friend and book a private vehicle rather than joining a shared group – the randomness of guides and groupmates can be too much of a gamble. Unfortunately, my luck wasn't great this time around.
IT
65+ years of age | Experience level: first safari
excellent
7 days best of uganda with gorilla experience was very well organized.
everything proceeded smooth
no problem/difficulty
Benjamin was exceptional, friendly and helpful
I was really happy to experience this tour and
to have the opportunity to visit this beautiful country.
The people in Uganda are very nice and friendly and wish all the best to them all
KR
Samuel was very professional and sincere in giving us the best experience possible.
I recently completed a 5-day, 4-night safari tour with Ramble Africa Safaris, visiting Masai Mara, Lake Naivasha, and Amboseli, and it was an unforgettable experience.
From the initial booking stage all the way to our arrival, Ramble's communication and reliability were exceptionally professional. Every single step of the process was smooth and well-organized. Furthermore, the accommodations they booked for us were top-notch and offered great value for money.
The 5-day itinerary was of an ideal length, allowing us to explore diverse and distinct ecosystems without any redundancy. Witnessing wildlife up close in their natural habitats was a breathtaking, once-in-a-lifetime experience that I will cherish forever.
I wholeheartedly recommend Ramble Africa Safaris to anyone looking for a reliable and incredible safari adventure.