BR
20-35 years of age | Experience level: 2-5 safaris
Thrilling
We just returned from an incredible 6-day safari with Lulu in Uganda and Rwanda, which mainly included a golden monkey trek, a gorilla trek, a chimpanzee trek, jeep and boat safaris, and a guided tour of Kigali (where our trip started and ended). The entire trip significantly exceeded our expectations – both in terms of the incredible wildlife and nature we encountered and the overall experience.
Our two drivers, Audence and Smith, were outstanding. (We switched drivers partway through due to a personal emergency, but Audence was equally excellent.) Both demonstrated genuine hospitality, deep knowledge of local culture and wildlife, flexibility, patience, and genuine warmth. They're also safety-conscious drivers completely focused on giving us the best possible experience. Both made us feel comfortable to ask them for anything we might have needed help with. Also noticed that both had good relationships with the rangers at the respective parks, which helped ensure our positive trek experience.
We spent most of the trip with Smith, including on the safaris, and he has an exceptional eye for spotting wildlife – even animals camouflaged perfectly in their surroundings. Beyond that, Smith made real-time adjustments to our itinerary based on weather and other conditions to maximise our chances of seeing the animals on our wish list. His attentiveness meant we didn't miss a thing. More anecdotally, things like playing music we like in the car or stopping on the way for us to take a look at animals Smith spotted while driving between locations made the drives very pleasant and comfortable.
We're genuinely grateful to both Smith and Audence for making this safari so unforgettable!
CA
20-35 years of age | Experience level: first safari
Best Masaai Mara Safari with Eric
Eric was an absolute star of a guide during our Masaai Mara safari. We were 3 girls travelling to Kenya for the first time and he made us feel extremely well taken care of and safe. He was great at communication, told us so many interesting facts about the animals, and was extremely patient with us when we were taking our million photographs lol. My fav part was that he was respectful of the animals instead of taking our jeep right in front of the animals faces - he gave the animals space and allowed us to admire them from afar peacefully and respectfully.
JP
50-65 years of age | Experience level: first safari
Amazingly Helpful staff
Fantastic safari. My review here is more about the service before and after the actual safari. Peter and Max were incredibly kind and helpful, addressing a variety of needs. They really went the extra mile to make my experience the trip of a lifetime. Thank you, Pavillion Safaris. You guys are wonderful.
IT
Amazing guide
Leopard is a truly wonderful person. We spent four days on safari with him in Nyerere National Park, and everything was absolutely amazing.
We were a group of four adults and four children, and he was attentive to everyone's needs. He is kind, helpful, and the perfect safari guide—far beyond anything we could have expected.
From our very first contact while we were still in Italy, I knew he was someone special and the right person to choose.
Thanks to him, we managed to see all the animals in the park. Even though we were already running very late to leave the park, he turned back because he had been told where a leopard had been spotted. He did it just to make our children happy, and that meant so much to us.
I highly recommend him because he is truly one of a kind. Even though our children don't speak English fluently, they became very attached to him.
Thank you for everything, Leo!
CN
20-35 years of age | Experience level: first safari
Nice
We had an amazing safari experience. Steve！！！ Our guide is extremely knowledgeable, observant and patient. He knows a great deal about local wildlife and always tries his best for guests. He deserves a pay rise. Communication was smooth and the whole trip was well‑arranged. I would definitely recommend this operator.
RU
20-35 years of age | Experience level: first safari
A great, punctual agency that we'll definitely recommend.
The agency is very good. Fitted our plans when we had issues with tickets to Kenya. The days were scheduled by the minute, and we had a great experience. Separately, I want to recognize our guide Steve. A professional in his field. There's no cheating here, what's written in the voucher is what you get. Exceptionally positive emotions.
RU
20-35 years of age | Experience level: first safari
Beautiful agency
A wonderful safari, we were so glad Steve was our guide. He was always on time, told us everything, and was a very friendly and cheerful person!
65+ years of age | Experience level: 2-5 safaris
Kind, caring and considerate at all times.
A well planned tour with something of interest to suit all, old and young. Comfortable accommodation at all stays.
My next xploreplus adventure just round the corner.
AE
35-50 years of age | Experience level: 2-5 safaris
Excellent service by the team. Reliable and were in touch through out the booking, paperwork.
Excellent service by the team. Reliable and were in touch through out the booking, paperwork and other help we needed.
Try to spend atleast 2 days for the Masai Mara Safari. We spent one day and remained longing for more.
NL
35-50 years of age | Experience level: 2-5 safaris
Great service, great value for money, safe driver and perfect lodges
I booked a quite last-minute private 12-day tour in Uganda. From day 1, the contact with the company was swift and clear. They could really customise my itinerary to my liking. The entire tour then was a really great experience. Fred (my driver and guide) is a safe driver, and he is a very experienced guide. On various locations, he really put in extra effort to make my trip an even better one. With his help, I saw the Big Five and the special tours to the chimps, gorillas, and golden monkeys I will remember forever.
The big safari jeep was perfect and a luxury for a private trip. All locations were really special and luxurious. Some with ‘just’ great views and in Queen Elizabeth NP with a view on hippos, crocs, and elephants. Food and beds were also great. With no exception, all lodge staff was really amazing.
A special mention for my stop in Lake Mburo. I was afraid this would be just a slow stop on the way back to Entebbe. But the foot-safari in the afternoon and the morning game drive were a perfect end to my trip.
Any good trip to Uganda that also includes a gorilla permit will never be cheap. But I think my trip was absolutely great value for money.
