20-35 years of age | Experience level: 2-5 safaris
amazing tour!!!
service beyond the obvious with customized care and planning that leaves one yearning for more.
The team was so helpful and knowledgeable,Derrick lent us a listening ear that ensured the details we cared about were well inculcated into our itinerary.
IL
65+ years of age | Experience level: over 5 safaris
Excellent
Excellent tour operator. All was handled smoothly and the service was exquisite and special, from the office staff to the great (now a friend!) guide to all the staff from the camps where we stayed. All made us feel warm and welcome. Great vacations we will never forget. Will return definitely.
NZ
65+ years of age | Experience level: first safari
Five stars on most aspects
We chose Encompass to plan our African holiday because it was so highly recommended to us by a couple we met on another trip. We mentioned this on our first contact with Encompass. Unfortunately, they assumed that we wanted the same type of trip as our friends, when in fact we didn't even discuss the trip with the couple at all. The outcome was that we had a month in Africa that was about 2/3 of what we wanted, and 1/3 what we didn't.
We saw some amazing things, stayed at some great places, and had wonderful guides. Most everything went like clockwork. That all deserves 5 stars for the Encompass team, including their attention to my husband's health issues the night before we were to depart for Africa.
So why not 5 stars? We arrived home exhausted, having completed around 25 game drives (and having sat out about 8). We spent 16 nights in total at 5 camps, travelling mostly by safari vehicle between them . We were envious of those who were moving on to other activities and countries for non-safari adventures. Of the 30 nights in Africa, 16 were in camps, 6 were in transit, and one was a day of rest.
When we arrived home, we would have given Encompass 3 stars on this review, but instead we contacted them with our feedback. We have added one star because of the team's sincere response to and disappointment with what we expressed to them. They immediately gathered all the information we gave them along with that from the entire planning process, discussed it, and decided there were some mistakes made. We believe that they learned something from this experience, and that means a lot to us. Although everyone else gave them 5 stars, perhaps now some other couple in the future will not have the problems we experienced and they'll never get below a 5 again.
With over a month having passed since our return, we now look on our African experience in a positive light, enjoying and sharing our photos, talking about the great experiences we did have, and being very pleased with the response from the Encompass team.
We have no hesitation in recommending them to others, with the recommendation that you research Africa yourselves, read review of the places they suggest you stay, have a good understanding of what 3 days in a camp means and how many of these days you are prepared to sign up for, and finding out about all the other activities and adventures there are in Africa.
50-65 years of age | Experience level: 2-5 safaris
Roho Ya Chui gave us ULTIMATE safari adventure unlike No Other!!
You gave us a "True" African adventure and exceeded our expectations. Had we gone to So Africa and Botswana on the first leg of our trip, we would have been Very Disappointed that the rest couldn't match what you provided. Our only regret was that we did not stay longer. Our permanent tents were luxurious; our non-permanent tent was comfortably rustic and took us back in time. The food and staff at Every site was Excellent; we especially loved the true Botswana lunch prepared special for us by Judy at Okavango Delta. A special Thanks also to Sunny Boy at Sabi Sands.
under20 years of age | Experience level: first safari
Best of my experience in Kenya
Awesome! The communications, service, and all kind of thing I experienced during the tour were amazing.
50-65 years of age | Experience level: 2-5 safaris
Review about Tarangire National Park by geospace
Close to Arusha and we were lucky to see leopard here though many of the plains animals had left the park for the season
50-65 years of age | Experience level: 2-5 safaris
Review about Serengeti National Park by geospace
Another of Tanzanias highlights with some superb wildlife opportunities
50-65 years of age | Experience level: 2-5 safaris
Review about Lake Manyara National Park by geospace
Not as spectacular as Serengeti or Ngorongoro but good close up views of elephants. Close to Arusha too
50-65 years of age | Experience level: 2-5 safaris
One of the World's Special places
Ngorongoro is unique. As the world's largest unbroken caldera it is a spectacular geological formation but it is a great haven for wildlife and gives the opportunity to see game at close quarters, with lots of lions and a good chance of seeing the elusive black rhino. The scenery is superb and the crater rim offers a great background for your photographs. You can only enter the crater after sunrise and have to leave by a different route to that you entered. It's steep going down so you have to be in a 4x4 . Lodges are nearby some at the crater rim have a great view.
20-35 years of age | Experience level: over 5 safaris
Review about Hluhluwe-iMfolozi Game Reserve by U. Adophis
Great park, but lots of private vehicles everywhere and our ranger decided to harp on about her positive views about hunting for an hour -- so ironically I wished I was in a private vehicle! We saw fantastic rhino, but sadly KZN has a significant drought at the moment which was very noticeable and meant pretty poor game viewing in areas.