CA
65+ years of age | Experience level: first safari
The most efficient, effective, reliable , trustworthy and enjoyable tour operator - simply the best!
Operations Manager, Exaudy Samuel of Utukufu Travels & Adventures provided a customized tour for 16 days, combining two separate tours of the Mountain Gorillas of Uganda and many excursions onto the Serengeti savanna, usually a separate Tanzania tour. As we are from Western Canada, we wished to experience the two separate areas, making our longer trip more worthwhile. He provided a mid-range priced adventure and with the aid of his expert drivers and guides he was able to deliver a viewing of literally every animal in the two countries. As the list would be too long, I can say that every two hours or so we came upon a lion pride for close up viewing, one of the many herds that we wished to see or single cheetahs or leopards and more. In Uganda, under his direction we hung-out with two different gorilla families, photographing them as we wished.
IT
Wonderful safari experie
Our Safari tour was a once in a lifetime experience thanks to seamless organization and wonderful game drives. Our super guides/drivers Nick and Iso were keen to share all their knowledge of the wild animals and Masai customs: they went out of their way to make sure we made the most of our drives.
Communication with wild plus escapades was seamless: they were quick to respond and do their best to accommodate any request.
NL
35-50 years of age | Experience level: 2-5 safaris
A lovely trip to Lake Naivasha
Anne recommended that I visit Lake Naivasha, so I squeezed in a day trip from Nairobi. The drive was very convenient and took about 2 hours. Along the way, we also stopped at the Great Rift Valley Viewpoint.
Lake Naivasha did not disappoint at all. It is the perfect place to unwind and relax between different trips. A boat trip on the lake itself is highly recommended, as it takes you past many different bird species and several hippo families. I also had a chance to take a walk at the Cresent island which is a stunning place surrounded by antelopes, giraffes and peacefully grazing zebras.
Many thanks to Anne for organizing this surprising and beautiful trip!
DE
20-35 years of age | Experience level: first safari
A True Warrior
We took the mountain warriors up Kilimanjaro, and we were very happy with the team - a group of true warriors that helped us in every moment. We successfully climbed up the mountain.
35-50 years of age | Experience level: first safari
Amazing Safari Experience
I cannot say enough about our Professional Safari experience! Deo and Madison went above and beyond for us making sure we seen everything on our bucket list, taking great care and using they’re vast knowledge of the parks to help make our dreams come true. By the end of our Safari it truly felt like we were saying goodbye to close family. We cannot thank these gentlemen enough for an unforgettable experience. A+++
HK
35-50 years of age | Experience level: first safari
Excellent Safari Experience
9-day great migration safari
safari guide: Frank Cheddy
Sales: Renata
In general, me and my husband have a very pleasant experience with Safari Soles and their guides. Detail comments below for reference:
A. Itnerary
We booked the tour with Safari soles. Renata from sales team is super efficient in response and helped us arrange everything, from initial planning to lateron hotel late check out arrangement. Despite we have changed quite a number of times on the itnerary, Renata is very patient to accommodate our needs. Safari Soles respond the best out of my other 5 quotations made from other companies. The plan went exactly the same as what has agreed.
Way to improve: We have informed well before that we wish to join the night safari but was told that we could discuss and pay when we arrive. Turn out we were told on day 1 that our hotel is not near to the night safari place and it would not be cost and time effective to do the night safari. Of course we are very happy this honest conversation, otherwise we would be spending long hours on the traffic. But if this arrangement could be planned ahead, we have one more experience to add on our bucket list.
B. Safari
Our guide Frank Cheddy is so experienced and perfect. He has good eyes and communicates constantly on walkie talkie to obtain latest animal news from peers. We saw all we want to see: the crossing for 3 times in an afternoon, the big 5 (except the leopard which Frank has been trying hard to find for 3 days, but ya.. we just have no luck on that this time), the ugly 5 and many other interesting scenes like lion eating a buffalo, lion mating, hyenas attacking baby buffalo, etc. Frank knows exactly what tourists want to see and brought us to the right place at the right time. We just love Frank to be our safari guide.
C. Food
Dont expect too much especially when you are in the national parks, and Safari Soles has remembered our dietary requirements and communicated to the guides, which you can see their attention to details.
Way to improve: Maybe to at least provide 2 choices to clients, like western or Eastern so that at least there is a variety out of limitation in rural areas.
D. Accomodation
We chose a mid-range package and all come to/ out of our expectation.
- We are impressed by the stars we can see from Safari Haven Migration Camp.
- One surprising moment was at Kubu Kubu Tented Lodge, where at night we heard the sound of lion roaring, and then the painful screaming from the buffalo!! We hardly had the courage to go out to the balcony (and anyway we are unable to see anything in dark). Next morning we saw from our balcony, just 40m away 5 lions were eating 2 buffalos!!! What a breath taking moment!!! The view at Kubu Kubu is also spectacular that we so wish that we have booked 2 nights instead of just 1!!
- The view of Mount Kilimanjaro is also fabulous from Gran Melia Arusha.
20-35 years of age | Experience level: first safari
The tour operator Namayani was very warm and friendly! She was here to answer all our questions!
This experience was a 10/10. Definitely recommend doing this tour! The team at Go Serengeti African Tours took care of our stays, meals, and transportation. They send a detailed itinerary of the trip which is very helpful. Everyone was very welcoming and hospitable. Communication and organization was there from the start.
ES
35-50 years of age | Experience level: first safari
Smooth, Exciting and reliable
They picked us up in our aibnb in Arusha at 7 am, then we drove to the Ngorongoro Crater and then Serengeti, we spendt 2 fabolous days there watching a lot of animals, the driver took us from the morning until the evening sometimes, he was kind an gentle, always pleased us. I would definetly repeat next time I go.
50-65 years of age | Experience level: 2-5 safaris
Amazing Service
We had a wonderful experience with Brian at Customize Tours! He was able to accommodate our desires, even though we booked kind of last minute. He picked up us and took us to The Boma, after finding tickets for us, returned us safely
To our hotel and then returned the next morning for an amazing, customized township tour. We brought some school supplies and clothing to donate and he knew exactly who needed them and where they’d be used best .
After the tour, he drove us to the border of Botswana for the rest of our trip. His prices were very reasonable, and we loved knowing that what we were paying for was going to a small business.
He was very personable and easy to talk to and we felt safe with him driving our kids around. Would definitely highly recommend him and will use him again in the future!
IT
35-50 years of age | Experience level: first safari
Friendly
Adalbert is very friendly and helpful with the reservation process. Our guide, John, was super! He drives very safely and has a wonderful, friendly personality. Highly recommended!