IT
20-35 years of age | Experience level: first safari
Professional
Highly professional tour operator, accommodating to every request, and very prompt with replies. 100% reliable.
IL
50-65 years of age | Experience level: 2-5 safaris
The tour operator was extremely professional, courteous, and pleasant.
The tour operator was extremely professional, courteous, and pleasant.
Every request of ours was handled in the best possible way.
Throughout the entire trip, the services were of the highest standard and perfectly aligned with our expectations.
SG
65+ years of age | Experience level: first safari
African safaris
We had a great time in Kenya and Tanzania on safaris. I thoroughly recommend this company.
NZ
20-35 years of age | Experience level: first safari
Very responsive and great overall trip
Very easy and fast communication through WhatsApp.
The tour itself wasn’t quite what we expected, we were thinking it would be a small tour group doing a series of activities but instead it was staying at a lodge and doing their activities. This ended up working well and we got to meet different people on different tours. The room was very nice to stay in and it was a great break from organising the rest of the trip to turn up somewhere and it all be sorted to the point where you don’t even pay for your meals.
CH
35-50 years of age | Experience level: first safari
Amazing
Great organization, reliable, good hotels with few tweaks to make it even better. Leonard was a great guide!
65+ years of age | Experience level: first safari
Great communication and safety
People say an African Safari is a once in a lifetime experience, but I feel I can’t wait to go back with my kids and grandkids.The communication with Tellena Tours was excellent from the beginning of planning until the day we left. I dealt with Victor and he was always available and showed up whenever we were in Nairobi to make sure everything was going as planned. Our tour guide, Dickson, made the safari complete as he made sure we saw the Big 5 and his ability to see hidden animals was amazing.My wife and i felt extremely safe with Dickson as well as enjoying his personality.
A few suggestions/changes I would give is to arrange air travel between the different national parks as traffic is unpredictable and we lost most of one of our days there driving to another park (we had planned for 4-5 hours and it took over 8). Flights are an adventure themselves and being in a Land Cruiser for an extended period an become uncomfortable, Also make sure to confirm the Land Cruiser is a newer model with taller windows (ours was dated and I was constantly bending to see outside). We did the hot air balloon in Masai Mara and it was amazing (the landing can be a little rough so be prepared). Also, if air conditioning is important to you, make sure and request it where available (i don’t believe most hotels inside the parks have it as the nights are traditionally cool). One last thing, let them know if you plan to bring large luggage so they can arrange a larger vehicle.
I would recommend Tellena Tours.
IT
20-35 years of age | Experience level: first safari
beautiful experience in Tsavo East and Taita Hills
Our guide, Patrick, accompanied us on this wonderful three-day adventure in Tsavo East and Taita Hills National Parks. We were fortunate and honored to see so many animals and Kenya's fantastic landscapes! Patrick was incredibly kind and professional, explaining everything in detail and making this an incredible experience. We stayed at Voi Safari Lodge and SaltLick Lodge, both truly beautiful, immersed in nature and equipped with every comfort.
I recommend this experience to everyone
ES
35-50 years of age | Experience level: first safari
Awesome!🤩
Amazing Safari Experience
We had an incredible safari experience in Ngorongoro and Tarangire! 🐘🦁 The landscapes were absolutely breathtaking, and we were lucky enough to see so many animals in their natural habitat. The Ngorongoro Crater was especially spectacular, while Tarangire impressed us! I saw the big five in two days 😍
Everything was very well organized, and the whole experience was unforgettable. Highly recommended for anyone looking for an authentic and memorable safari in Tanzania! 🌍🐾
DE
20-35 years of age | Experience level: 2-5 safaris
Top level communication and overall great experience
The communication regarding the planning of the safari was the best I've experienced so far to be honest. Every wish was respected and taken into account.
Also I've had the best possible guide imaginable! He cared for me and got a real friend during the two weeks of my solo adventure.
All in all everything was perfectly planned or adjusted accordingly! Honestly there is nothing I could think of that I was not happy with.
65+ years of age | Experience level: over 5 safaris
Young, knowledgeable, responsive team who were pleasant to be with and delivered what they promised
Have just returned from 13 nights in Kenya on a great trip organised by Annette Makau at Twilight Tails and Travel ably assisted on the road by Bonface. There were 6 of us, mostly in our mid 60s. We visited 6 parks and then went down to the coast at Mombasa and Diani Beach. As a result we spent a lot of time on the road in our Land Cruiser (6 is a good number) but always felt at ease with Bonface behind the wheel. Because of time restrictions we had some one night stopovers which are not ideal. It would be more relaxing to spend 2 nights at each game park and 3 in the Masai Mara or perhaps just choose fewer parks to go to. However, the parks are all different and making that choice in advance would be difficult. Mombasa and a day at the beach at the end was a nice change.
As for Annette and Bonface and Twilight Tails I have no hesitation in recommending them. Annette was very responsive and helpful in organising the trip and adapting it to suit our requirements. As well as taking on the huge driving job, Bonface was very knowledgeable about the animals and birds and very good at spotting them. We saw whatever was there to be seen.
Twilight Tails Tours and Travel is a relatively new tour company run by these young locals who are doing a very good job. Their communications and service couldn't be faulted, the price was right and we all enjoyed the trip in Kenya that they delivered. If you give them a go you won't be disappointed.
