AT
20-35 years of age | Experience level: 2-5 safaris
Unforgettable Trip
Abraham was the best guide we could have wished for! Thanks to him, we saw all of the Big Five — he was incredibly attentive and even went the extra mile to find a leopard for us.
Our cook was also amazing, preparing absolutely delicious meals for us every morning, afternoon, and evening.
All in all, we couldn’t have asked for a better experience or a more caring team.
A huge thank you to everyone who made this trip unforgettable!
ES
35-50 years of age | Experience level: 2-5 safaris
Great driver, great experience
Jungle Roam is a 100% reliable company. It was easy to get in touch with them to book a safari. We have been in touch via WhatsApp and communication was flowing very well. Accommodation, timing, meals and all the rest was followed as per program.
And now the most important thing: if you want to have the best safari of your life, contact Jungle Roam and ask for James Gichina. He will provide the best service you could ever have during your safari in Kenya! My experience with him as a driver and guide was simply amazing. James did all and beyond to show us the magic of nature that many times is not easy to spot and to find. We got to see all the big five plus the rest of hundreds of animals that inhabit the beautiful Kenyan natural parks. James was always attentive, answering all our questions and paying attention to our curiosity that was quite a lot. He gave us lots of information about the animals and the nature surrounding us and it was a pleasure to listen to all his explanations. His patience and his kindness definitely made our experience remarkable and unforgettable. If I ever come back to Kenya, I know who I have to contact.
Thank your James for your smile and your good energy!
35-50 years of age | Experience level: 2-5 safaris
Max is the best guide we could hope for.
To start out I couldn’t leave a review without mentioning my favorite guide Max. The experience was amazing, food and lodging were awesome. And Max made sure we saw all the big five several days in a row. He was very well spoken and made this trip very special. Couldn’t have had a better time with any other company or guide. We were treated like family by our guide max and everyone we’ve met along the way.
CN
20-35 years of age | Experience level: first safari
An unreliable trip with a severe overload of passengers in the vehicle
First of all, I need to clarify that the scenery I saw during this trip to Kenya was very beautiful. However, the services provided by travel agencies are extremely unreliable. The travel agency originally said there would be no more than six passengers on the bus, but they ended up arranging seven adults and two children. This family of Indian tourists with children was extremely noisy and almost treated the bus as their own private car, which was very impolite! The travel agency doesn't seem to consider children as "human beings". The children sat on adults throughout the journey or were crying and fussing. They didn't have their own seats.
I think that when travel agencies encounter such passengers, they should allocate personnel based on the number of people. Are children no longer human beings? Don't children need seats? Why let this extra child affect others' travel experience? We can only squeeze in the middle of the last row, which is ten times more dangerous and crowded!
Besides, the tour guide and driver on the bus are not fixed. When your itinerary changes compared to others, you will be "sold" to another tour guide, and you don't know at what time the next tour guide will come to pick you up the next day. This is a very nerding thing. Moreover, once you have paid, the travel agency will not reply to any of your messages.
All in all, the irresponsible behavior of the travel agency made me dissatisfied with this trip. Overloading of personnel not only leads to a noisy environment inside the vehicle but also poses a threat to personal safety. I'm really speechless.
FR
20-35 years of age | Experience level: first safari
Excellent expérience
The work of Martin was great.
We have seen every thing, because he is the best Hunter.
Thinks to him 😉
AT
20-35 years of age | Experience level: first safari
Martin is very knowledgeable and a great guide
The tour was perfect and well organized. Great experience
PH
20-35 years of age | Experience level: first safari
Enthusiastic
Though we didnt't get to see the Big Five, we were still able to appreciate the animals we saw in their natural habitat and honestly in awe to see them where they thrive. Our tour guide Moloko was also very accomodating and kind; she made sure we got our perfect views for the animals.
20-35 years of age | Experience level: first safari
Joshua was professional, knowledgable and his enthusiasm for his work and the animals shined through
The food and accommodation was decent and comfortable and as expected for a budget safari. There was plenty of food at every meal and opportunities to buy snacks on the road. The schedule was well organised, with maximum time spent in the parks and reserves, timings were all very well communicated.
Our guide, Joshua, strove to give us the best experiences in animal sightings, we saw the big five in the first evening game drive!
35-50 years of age | Experience level: first safari
Knowledgeable
Martin was an excellent tour guide. He was incredibly friendly and shared a lot of knowledge about the different wild life we saw. He also got a once in a lifetime experience where two large male elephants walked close enough to our truck you felt like you could reach out and touch it.
20-35 years of age | Experience level: first safari
Knowledgeable, entertaining, and engaging.
This safari service was an excellent day trip, with outstanding customer service.