DE
20-35 years of age | Experience level: first safari
A True Warrior
We took the mountain warriors up Kilimanjaro, and we were very happy with the team - a group of true warriors that helped us in every moment. We successfully climbed up the mountain.
35-50 years of age | Experience level: first safari
Amazing Safari Experience
I cannot say enough about our Professional Safari experience! Deo and Madison went above and beyond for us making sure we seen everything on our bucket list, taking great care and using they’re vast knowledge of the parks to help make our dreams come true. By the end of our Safari it truly felt like we were saying goodbye to close family. We cannot thank these gentlemen enough for an unforgettable experience. A+++
HK
35-50 years of age | Experience level: first safari
Excellent Safari Experience
9-day great migration safari
safari guide: Frank Cheddy
Sales: Renata
In general, me and my husband have a very pleasant experience with Safari Soles and their guides. Detail comments below for reference:
A. Itnerary
We booked the tour with Safari soles. Renata from sales team is super efficient in response and helped us arrange everything, from initial planning to lateron hotel late check out arrangement. Despite we have changed quite a number of times on the itnerary, Renata is very patient to accommodate our needs. Safari Soles respond the best out of my other 5 quotations made from other companies. The plan went exactly the same as what has agreed.
Way to improve: We have informed well before that we wish to join the night safari but was told that we could discuss and pay when we arrive. Turn out we were told on day 1 that our hotel is not near to the night safari place and it would not be cost and time effective to do the night safari. Of course we are very happy this honest conversation, otherwise we would be spending long hours on the traffic. But if this arrangement could be planned ahead, we have one more experience to add on our bucket list.
B. Safari
Our guide Frank Cheddy is so experienced and perfect. He has good eyes and communicates constantly on walkie talkie to obtain latest animal news from peers. We saw all we want to see: the crossing for 3 times in an afternoon, the big 5 (except the leopard which Frank has been trying hard to find for 3 days, but ya.. we just have no luck on that this time), the ugly 5 and many other interesting scenes like lion eating a buffalo, lion mating, hyenas attacking baby buffalo, etc. Frank knows exactly what tourists want to see and brought us to the right place at the right time. We just love Frank to be our safari guide.
C. Food
Dont expect too much especially when you are in the national parks, and Safari Soles has remembered our dietary requirements and communicated to the guides, which you can see their attention to details.
Way to improve: Maybe to at least provide 2 choices to clients, like western or Eastern so that at least there is a variety out of limitation in rural areas.
D. Accomodation
We chose a mid-range package and all come to/ out of our expectation.
- We are impressed by the stars we can see from Safari Haven Migration Camp.
- One surprising moment was at Kubu Kubu Tented Lodge, where at night we heard the sound of lion roaring, and then the painful screaming from the buffalo!! We hardly had the courage to go out to the balcony (and anyway we are unable to see anything in dark). Next morning we saw from our balcony, just 40m away 5 lions were eating 2 buffalos!!! What a breath taking moment!!! The view at Kubu Kubu is also spectacular that we so wish that we have booked 2 nights instead of just 1!!
- The view of Mount Kilimanjaro is also fabulous from Gran Melia Arusha.
20-35 years of age | Experience level: first safari
The tour operator Namayani was very warm and friendly! She was here to answer all our questions!
This experience was a 10/10. Definitely recommend doing this tour! The team at Go Serengeti African Tours took care of our stays, meals, and transportation. They send a detailed itinerary of the trip which is very helpful. Everyone was very welcoming and hospitable. Communication and organization was there from the start.
ES
35-50 years of age | Experience level: first safari
Smooth, Exciting and reliable
They picked us up in our aibnb in Arusha at 7 am, then we drove to the Ngorongoro Crater and then Serengeti, we spendt 2 fabolous days there watching a lot of animals, the driver took us from the morning until the evening sometimes, he was kind an gentle, always pleased us. I would definetly repeat next time I go.
50-65 years of age | Experience level: 2-5 safaris
Amazing Service
We had a wonderful experience with Brian at Customize Tours! He was able to accommodate our desires, even though we booked kind of last minute. He picked up us and took us to The Boma, after finding tickets for us, returned us safely
To our hotel and then returned the next morning for an amazing, customized township tour. We brought some school supplies and clothing to donate and he knew exactly who needed them and where they’d be used best .
After the tour, he drove us to the border of Botswana for the rest of our trip. His prices were very reasonable, and we loved knowing that what we were paying for was going to a small business.
He was very personable and easy to talk to and we felt safe with him driving our kids around. Would definitely highly recommend him and will use him again in the future!
IT
35-50 years of age | Experience level: first safari
Friendly
Adalbert is very friendly and helpful with the reservation process. Our guide, John, was super! He drives very safely and has a wonderful, friendly personality. Highly recommended!
IT
35-50 years of age | Experience level: first safari
Excellent tour operator, perfectly organized, with high-quality accommodations throughout.
Amazing 9-day safari with John – highly recommended!
We had an amazing safari, travelling from Arusha all the way to the Northern Serengeti and back, and I could not have asked for a better guide than John.
Thanks to his experience, knowledge of the parks and ability to spot wildlife, we were able to see an incredible number of animals, including many lions and several unforgettable sightings throughout the trip. He always knew where to go and made every safari day interesting and rewarding.
Another aspect that I particularly appreciated was his safe and careful driving. This is something that should not be taken for granted on a safari, especially after hearing very different experiences from some friends who travelled with other guides. With John, we always felt safe, both inside the parks and during the long transfers between destinations.
He was also extremely kind, patient and helpful with all of us throughout the entire nine days. He was always willing to answer our questions, accommodate our requests and give us the time we wanted to enjoy each sighting without ever making us feel rushed.
20-35 years of age | Experience level: first safari
Julius is very responsive and adapts with your needs and manages the whole team well
We had a nice safari with TOILO Safaris, our guide Eli was very knowledgeable and he answered all our questions,he's a respectful driver and he caters to our needs and curiosity. He makes detours if we want to. We felt listened to and it was agreeable.
The cook was great and fun, the food was so good that there was nothing left after each meal and the quantity of food was plenty. The menu was different each day wich was nice.
The manager Julius was very very responsive and catered to all our needs. He even arranged an accomodation for us to rest and freshen up because we had a late flight after the safari. He even contacted us during the safari to ensure that everything went well.
The safari itself was good and we saw so many animals and wildlife, truly an unique experience.
DE
35-50 years of age | Experience level: first safari
They listened to what we needed and then exceeded our expectations
My wife and I came looking for a very specific kind of safari, with a very specific budget, that would work for our family of two adults and two children. We had a lot of curiosity, a few languages between us, and a limited budget. Elly and Prisca helped us find exactly what we wanted within that budget, and then somehow exceeded our expectations.
What really stood out was how attentive they were to what we actually needed. For example, we hadn't mentioned beforehand that our children don't speak English. When Elly realized this, he arranged for us to have a German speaking guide throughout the safari. That made an enormous difference to our children and to the experience of the whole family. They also made sure that the meals worked for us and paid attention to countless little details along the way.
And their care didn't begin and end with the safari itself. Elly stayed in close contact with us throughout our time in Tanzania, making sure we reached our destinations and even helping us arrange transportation that had nothing to do with the safari, simply because he wanted to make sure we had the best possible visit.
Elly joined us whenever he could, and when he couldn't, he was always available to answer questions or help with whatever came up. Somehow he managed to be incredibly attentive without ever being overbearing. It felt a little like travelling with a dear friend who happened to be there whenever you needed him.
Organizing everything was easy and nothing felt stressful. We arranged our own accommodation, but the safari vehicle was great, the safari itself was a wonderful adventure for all four of us, and we felt we received excellent value for our money.
Most importantly, we had a great time. We came with quite specific wishes and a specific budget, and Manka listened to us and somehow gave us more than we had asked for.
