CH
20-35 years of age | Experience level: first safari
Attentive to the client's interests
We had a wonderful safari experience with Ruby Voyages, and I’m very happy we chose this agency for our trip!
One of the things I appreciated most was their personalized attention and genuine concern for their clients. Lilly was always attentive to our needs, checking that everything was going well and making an effort to find solutions whenever unexpected situations arose.
The accommodations, meals, and safari vehicle were excellent, and we felt comfortable and safe throughout the journey. Our guide was also flexible and adapted the activities when necessary.
One aspect that could be improved is the planning of certain travel days, as some driving distances were too long to realistically complete all the activities included in the itinerary.
Overall, Ruby Voyages is an agency that truly cares about its clients and makes an effort to provide a memorable experience. Despite a few organizational details that could be improved, I would happily recommend them
20-35 years of age | Experience level: first safari
Well organised trip and knowledgeable guide
Communications before the trip were good and Tabatha was very responsive. We chose the budget option and were pleasantly surprised by all the accommodation on our 7 day trip. Jack, our guide, was knowledgeable, friendly and we felt very well looked after. Pick ups each morning were on time and his knowledge of the parks and animals was extensive. I’d recommend this tour to anyone!
IL
under20 years of age | Experience level: first safari
Very intelligent, funny, and so kind!
We were with Sebastian who is such a nice guy! He seems to be really passionate about animals and it made our visit one of the best experiences we ever had. We saw so many animals, Sebastian knows all the great spots and he loves explaining about animals and how they live in the nature.
35-50 years of age | Experience level: first safari
Joseph was very kind and a great driver.
The service was very well organized from pickup to pit stops along the drive to drop off
PT
35-50 years of age | Experience level: first safari
Gerald and Jeremiah are amazing human beings, are super guides and chef
The Safari tour went amazingly fantastic, 3 days are not enough to experience all the places and animals. The Suricata team were amazing hosts and mostly super team that welcome us to this fantastic safari.
The food was tasty, that means that have a good chef, and the driver/guide is super 🤩