DE
20-35 years of age | Experience level: 2-5 safaris
Was communicative and nice
It was a nice trip, but too expensive. In the national park we barley saw animals. Just few giraffe and elephant. Even the time in the national park was way too short for this money. That was very disappointing.
DE
20-35 years of age | Experience level: first safari
Everything was good organised.
Sometimes it could be better explained what we are doing and what’s happening next. Also it would be nice when we arrived to get a quick change but there was no time for…we hat to get quickly to our safari. All in all ist was a nice time there. The service was good und the people are friendly.
IN
20-35 years of age | Experience level: 2-5 safaris
Review about Hell’s Gate National Park by Kumar Ankur
Opt for a cycling tour. Can be skipped if doing Nakuru/Mara, as the gorges are closed.
FR
50-65 years of age | Experience level: over 5 safaris
Good Service
We had a wonderful tour. The waterfall was great, despite the water level being low. The guide was very knowledgeable and pleasant. The meal was very good and we had a nice swim in the hot springs.
I am however, taking out two stars on transportation. Very disappointed with the type of transportation provided. We had an old minibus which was uncomfortable and not appropriate on bumpy roads.
65+ years of age | Experience level: first safari
Review about Ngorongoro Crater by Tony C
I don't know why but we expected more wildlife given they are constrained by the crater.
US
65+ years of age | Experience level: 2-5 safaris
Disorganized. On the edge fincially.
The itinerary was changed from beginning to end. I had to ask what was going on. Driver didn't speak English. 2nd guide didn't inform me about the changes. At the crater gate waited for hours and Brayt blamed it on the IT guy in the office. Disorganized.
DE
20-35 years of age | Experience level: first safari
Cars completely uninhabited and in need of repair. Too many and long car breakdowns.
We were picked up from our accommodation, but in a very different place from our hotel, dropped off by zhe driver on the road. Despite our please to help us, he drove off on the grounds that he had to pick up people from the airport. This situation was NOT safe for us as women, especially as we had all our luggage with us.
The following has to be mentioned about the Tour: The trip with our jeep on the first two days was very pleasant, that the driver was very familiar with the road holding and conditions. His driving style was extremely professional. The problem is that we had a 45 minute breakdown after only a short time after the departure, because the radiator was defective. This took away precious time from our Masai Mara Tour.
We liked the accommodation in the ENCHORO WILDLIFE CAMP because of the very good and personal service very much. However, we are not sure if it really was this camp!
Day 3: Masai mara/L.Nakuru: We were assigned a new driver, another car, other people who had already established a friendship in the previous 2 days. It made you feel like an outsider. The bus was completely overcrowded. All the seats were occupied and far too much luggage was loaded. Sitting was possible only to a limited extent, even though we do not have long legs! The drinking water that was booked was distributed only after repeated demand, after many hours. 500 ml over that long period of time, after so many hours of waiting, just not correct. Why does the driver moult the drinking water like that?
Day 4: Day Lake Nakuru/Nairobi: On our way out of the Maasai area, our bus got stuck, so the passengers had to push the bus out of the mud, as the two buses were blocked. The entire day had to be spent with dirty clothes and smeared skin. It also happened that we had a broken axle on the way. During these, over three hours of repair, we stood by the road in sunnier heat. That time was missing from the Lake Tour.
In hindsight, it should be noted that the cars provided do not match the conditions for such trips. The cars are too old and too fragile. As travellers, this cost us a lot of time from our holiday.
US
65+ years of age | Experience level: over 5 safaris
Review about Lake Nakuru National Park by Barry
The park is experiencing the effects of global warming with a lack of flamingos.
ES
65+ years of age | Experience level: 2-5 safaris
Recent Visit
The lodge facilities were excellent as was the area surrounding the compex. Fabulous views from the hotel room and an excellent staff who were very helpfull with any requests. The safari was a big disappointment as there is no such thing as the guaranteed viewing of the big 5, there are no leopards. Very view animals to view, 3 giraffes visiable from 200 mtrs, 5 elephants,5 rhino, 1 lion and 3 lioness, 5 hippos, 3 eland and a handful of sprinboks was all that was seen during the 3 days. The animals all appeared be fed by the staff and appeared relatively tame, certainly not wild. The terrain they live in is not really their natural habitat as there is nothing for them to eat or hunt. It you want to see the animals in their natural habitat then go to Kruger or Chobe and see the animals in the real world.
ES
20-35 years of age | Experience level: first safari
Poor alignment on expecations.
We booked 1 day safari with Steven. However, our experience fell short with the expectations that were created by Kima Safari. Much to our surprise, the trip from DAR to Mikumi starts with the safari car so that means limited airflow due to no AC throughout the trip. This was rather difficult to endure during our 7 hour drive back in 40 degree heat. Moreover, we were promised a breakfast at the arrival which in the end was not offered. On our way back, the car broke down which caused a 2 hour delay in our trip back. We also wanted to pay in 2 parts and we were overcharged with the second payment.
Once we explained the situation to Steven, he told us that the 'driver forgot the breakfast' and that overcharge was 'his mistake'. Initially we were promised a minor refund for this but now we have been waiting for a response for a week and have not yet heard from Steven. On a positive note, we were able to see most of the animals which was definitely a memorable experience.
I believe better alignment on expectations from Kima Safari's side would have made the day trip more enjoyable and I recommend going over the itinerary with the driver prior to the trip in order to avoid any misunderstandings.