IT
20-35 years of age | Experience level: first safari
Absolutely to avoid, terrible experience and dishonest behavior
My experience with Jimfire Safaris and Transfers was extremely disappointing. I booked through GetYourGuide a tour that was clearly marked as “All Included,” meaning accommodation and park entrance were supposed to be part of the package. However, shortly after booking, they told me that both the accommodation and the park entrance were not included, even though it was clearly written otherwise on GetYourGuide.
I tried to contact them several times by email and through GetYourGuide, but they never replied. They only answered occasionally via WhatsApp, with vague and confusing messages. At first, they also said the tour was for two people only, even though on GetYourGuide it was possible to book for just one person, which I did.
After I showed them all the screenshots from their own listing stating that everything was included, they finally confirmed that it was all included and the booking was valid. But then, the day before the tour, they suddenly canceled it without any explanation and didn’t even cancel the booking on GetYourGuide, clearly trying to keep the money.
Fortunately, GetYourGuide support stepped in, refunded me directly, and reported them for their dishonest behavior.
I strongly recommend not booking with Jimfire Safaris and Transfers. They are unreliable, unprofessional, and act in a very dishonest way. There are many other trustworthy tour operators in Kenya, avoid this one at all costs.
SA
20-35 years of age | Experience level: first safari
Best and comfortable safari ever
Our experience with Axis Africa Expedition & Safaris was absolutely amazing from start to finish. The communication before and during the trip was smooth and professional, the service was excellent, and everything was well organized and reliable.
I would like to give special thanks to Mahmoud, our safari guide, who truly made our trip unforgettable. His deep knowledge, professionalism, and friendly personality added so much value to our experience. He always made sure we were comfortable, safe, and enjoying every moment.
Without a doubt, Mahmoud was one of the main reasons our safari was such a success and full of joy. I highly recommend Axis Africa Expedition & Safaris — especially if you’re lucky enough to have Mahmoud as your guide!
CN
20-35 years of age | Experience level: first safari
Cost-effective and interesting trip
We just finished our safari in Kenya, and it was incredible! A huge thank you to our driver guide Glen. He was highly experienced and had a sharp eye, always spotting animals hidden in the grass first. He was not only a skilled driver but also an expert on wildlife, patiently answering all our questions. The itinerary was flexible, and his service was warm and attentive, making our trip very enjoyable. Highly recommended!
US
50-65 years of age | Experience level: first safari
Azeez was an excellent driver-guide, very humble, polite, patient and knowledgeable.
We started our Safari at Isibania crossing with our driver-guide Azeez. He is a very humble, polite, patient, considerate and knowledgeable guy. His communication skills are excellent. He guided us all along the tour and explained everything we saw and did. He has a vast knowledge of wildlife and plantlife. He is very reliable and showed up before time for our game drives. He planned the day after asking our opinions as to what we wanted to see and do for the day. I think we paid a bit more for the tour but it was worth it in the end. We really enjoyed every second of it. I would highly recommend this company and especially Azeez. He did an excellent job!! Thank you Azeez!
35-50 years of age | Experience level: first safari
Fantastic
After being picked up from Johannesburg, we drove to Entabeni, then through rural South Africa into Botswana to Khama Rhino Sacturary, on to Nara and the 3rd largest salt pans in the world - a birders paradise!. Then on to Kasane and Chobe National Park. Finally on to Victoria Falls in Zimbabwe. See elephants on the side of the highway, bird life, giraffe and fantastic little rural African towns was amazing!
CN
35-50 years of age | Experience level: first safari
Everything is fine, sometimes respond nit in time
Everything is fine, except that the hotels booked by the agent often do not have hot water
US
They took care of every detail and made our trip absolutely amazing.
Our recent trip to Namibia with Gazzella Tours was absolutely fantastic! Everything was perfectly organized, and the itinerary was thoughtfully tailored for us. Petra was wonderful throughout; her communication was prompt and helpful, and she chose beautiful places to stay. We couldn’t have asked for a better experience and would fully recommend Gazzella Tours to anyone planning a trip to Namibia!
US
20-35 years of age | Experience level: first safari
Unforgettable
We booked with Tales of Tanzania for our safari honeymoon and it did not disappoint. Pendo and her team were very responsive in the planning process and worked with us to create an itinerary. We must have gone through almost 10 different itineraries before it was finalized and each version was done promptly with kindness. The planning process could not have gone better.
When we met up with our driver, Dismas, we knew we were in good hands and had made a great decision! He was extremely knowledgable and was flexible to our needs and schedules. We didn't feel any pressure one way or another and similar to the planning process were presented with options and facts to make the best decision for what we wanted for our trip. We feel incredibly fortunate that we were able to see all of the big five and a river crossing in the north! Dismas' instinct was unmatched and we often went a different way from other companies and it always seemed to pay off with an incredible animal sighting.
Going with a smaller, local tour company provided us with greater customization both in planning and throughout our trip. In speaking with other guests at our camps, it was clear we had made the best choice!
US
50-65 years of age | Experience level: 2-5 safaris
An Amazing First Trip to Tanzania
Our first time in Tanzania was unforgettable! With Thomas as our guide, we saw the Big Five in ten days. He speaks excellent English, is humorous, knowledgeable, and truly understands animal behavior. He always found the best spots for viewing and photography an outstanding safari experience. Highly recommended!
CN
20-35 years of age | Experience level: 2-5 safaris
Best Trip Ever with Zaqtu Safaris
My wife and I (from Thailand and China) had the most amazing time in Tanzania with Zaqtu Safaris! We climbed Mount Kilimanjaro for 7 days through the Machame Route, and then enjoyed a 3-day safari in Serengeti.
Everything was so well organized from the start. Our guides were kind, patient, and always encouraged us during the climb. The food and camp service were excellent, and the whole team took such good care of us,we really felt like family.
The safari was truly unforgettable. We were lucky to see the Great Migration at the Mara River, with hundreds of wildebeests crossing such a once in a lifetime moment! We also saw lions, elephants, giraffes, and even a cheetah. Our guide David was very knowledgeable and made every day exciting and fun.
Thank you, Zaqtu Safaris, for making our honeymoon adventure so special. We’ll never forget this amazing experience and highly recommend Zaqtu to anyone visiting Tanzania!