AE
20-35 years of age | Experience level: first safari
Some Highlights and some low-lights
I had a lot of back and forth with Raja in preparation to book our 10 day tour, for my husband and I. We were told several times that everything was included in the price except tips (gratuities) and any additional beverages like soft drinks or alcohol. We were also told that we would need visas. We did out best to research online but trusted Raja to arrange the rest.
Highlights:
Raja chose and organized some pretty amazing accommodations and kind, knowledgeable drivers. We saw all the animals and had some memorable wild life moments and accommodations.
Low lights:
Raja neglected to tell us a few very costly things.
1. We arranged to go to a village tour. We were told that the price was included and that it would be around $30 USD per person. We got to the village and were told (quite bluntly) to cough up the cash before we proceeded any further. And it was going to be $50 USD per person. Upon entering, we had a quick walk around their village. A few unenthusiastic songs. A fire demo (where they tried to convince my husband to buy the stick fire starter for an additional $50 USD-- fat chance). And then we were badgered to "slowly slowly slowly" emphasis on the slowly, walk around their market where they kept saying how everything was homemade in the village. Which was a joke because they had the metal parts for bottle openers and key rings that were obviously mass manufactured. We left very disappointed.
2. Raja neglected to tell us that we needed vaccinations for Tanzania. So at the border, we spent an additional two hours in a sketchy "medical office" where they created "documents" stated we had had our yellow fever shots. Now you might wonder why my husband and I didn't look into it before hand? To be honest we did. Or at least we tried. We were under the impression that we didn't need anything. Again, you might think this was our fault but as a tour operator being paid thousands of dollars and as a local Tanzanian, why didn't he tell us. Every person passing through the border had their yellow fever papers in hand so it's something everyone must do-- thus not exactly a secret.
3. Raja neglected to tell us to get a certain kind of visa in Kenya. There are single entry and multi-entry visas. We started in Kenya, went to Tanzania and then back to Kenya to fly home. Upon attempting to reenter Kenya, we had to pay an additional $50 USD per person for a second single visit visa. As opposed to the multi-entry visa that we could have gotten the first time for $80 USD.
In conclusion, we had a very thorough trip to Africa. WE saw all the animals, even the rhino. So we are in no rush to hurry back and see more. We stayed at amazing places -- special shout out to Serengeti Tortillis. And we had very knowledgeable drivers-- Geoff and Manase. If anyone is considering going to Africa, GO WITH A TOUR! As a north american, you have no idea how aggressive the locals can be when they see white people. Having someone there with you who is fluent in Swahili and English saved us so much hassle and concern. And driving in the parks was actually wild !! Even as Canadians who know how to quad (off road 4 x 4) and drive in the snow, we wouldn't have been able to manoeuvre the roads and the MUD!
20-35 years of age | Experience level: first safari
Great Morongo Cultural Tour
The cultural tour we took was excellent. We were driven from place to place, and saw in one day the waterfall, coffee plantation, gates of kilimanjaro and the Chagga caves. Lunch was also lovely!
US
20-35 years of age | Experience level: over 5 safaris
Good communication, great price, excellent service and a friendly knowledgeable guide/driver
Great safari tour service with very good pricing, upfront communication about the tour along with a detailed itinerary. The actual tour itself was amazing with very good accommodations provided at all locations. Special mention about our friendly and knowledgeable safari guide
20-35 years of age | Experience level: 2-5 safaris
Beautiful end of year safari
We had a good experience last year on safari for 5 days. All accommodation was to our expectations, very exciting safari sightings in kidepo and Murchison falls, would highly recommend
ES
50-65 years of age | Experience level: first safari
Good service. Very efficient guide
Six days of safari as planned. Small changes due to unforeseen situations.
The guide to the safari is excellent. Good connoisseur of the conditions and places.
we would have appreciated more information on daily planning and picnics not always the same ...
The camps are all good except for Amboselli, very basic.
In any case, to repeat. No surprise or mishap.
SE
20-35 years of age | Experience level: first safari
Good experience with a well organized safari trip!
The safari tour was really good, it lived up to my expectations. The guides and the organisation was professional, i dont have anything to complain about.
ES
fantastic christmas holiday
my family and i spent our christmas holiday in Kenya. We really loved our stay at mombasa the holiday in the coastaltown was really amazing. Ernest did a perfect planning. Thank you smile view tours
US
35-50 years of age | Experience level: first safari
Once in a lifetime experience!
My first time in Africa and a very, very unforgettable trip! Luchi, Fred, and Danny were amazing.......we were a crew of 10 and they made sure that we were safe and had the experience of a lifetime! A very professional crew with the knowledge and experience to give us all the trip that we will be raving about for many years to come!
Thank you
35-50 years of age | Experience level: over 5 safaris
A fabulous trip! Saw the Big Five!
We had a great experience with Seven By Far in Masai Mara, Lake Nakuru, Diani Beach and Nairobi, thanks to Sylvester and his team. The value they provided was greater than any other company offered - including baloon safari, complimentary hotel in Nairobi, lunch at Carnivore, etc. Everything was arranged flawlessly. Though I have to say more responsiveness and proactive communication before the trip could have reduced some headache and frustration. This is the only improvement area. Travellers with family/ children don’t like uncertainty. Let them know every detail proactively before the trip. Don’t make them ask the same question multiple times.
US
20-35 years of age | Experience level: first safari
The perfect taste of Kenyan culture & safari
Joseph and his team were fantastic from the moment we even decided to book a trip to Africa! Even while we were in the states, he answered our questions and guided us through the perfect safari planning.
As soon as we landed, we were taken care of. The staff was friendly, engaging, educational and timely. They became more than just guides; they became friends.
The safari vehicles were comfortable and spacious. Our guide always made sure we had an endless supply of water. And that our vehicle had the best views!
The two tented camps that Mufasa Tours booked for us were fabulous. The camp staff was beyond friendly, the accommodations were comfortable and the surroundings were beautiful and safe.
The only recommendation I have is that, if you plan to go to another country in addition to Kenya, ask around about the border process. Joseph did as much as he could to help but not all Kenyans know the exact process for crossing into Tanzania (and vice versa). This can be a stressful process so try to be as prepared as possible.
I would definitely book with Mufasa Tours again! Thank you Joseph, Joseph, Rueben, and Medy!
