SE
50-65 years of age | Experience level: first safari
Proffesional, friendlyand service orientated
Excellent tour guide/driver knowledgeable and with a keen eye to find rare game. Accommodation were great.
My safari took place during off-season so there were some late change of plans iot coordinate other guests. That meant a lot more time spent commuting in the car. Other than that I would give it 5 out of 5.
RU
20-35 years of age | Experience level: first safari
Good!
I have booked Safari of Nationl Park Nairobi. Driver's name Jimmy. He is friendly and good driver, very possitiv guide.
35-50 years of age | Experience level: 2-5 safaris
Lots of great animals to see
It was a good trip, but we did lots of driving. We probably could have skipped the last park in lieu of some extra time to enjoy some of the earlier ones.
20-35 years of age | Experience level: 2-5 safaris
safe and well managed
well organized, timely and kind approach. very much enjoyment and fun
FR
20-35 years of age | Experience level: first safari
Professionalism & Heart welcoming
From the fresh start to the end of our trip (Tanzania & Zanzibar) Mike and his team have been more than professional, the went out of their comfort zone to get things done and make us enjoy our honeymoon trip. My wife and I want to thank John our driver in Tanzania for his patience, kindness and jokes. We can't get enough of this tanzania beautiful landscapes, big fives, and Zanzibar's beaches. We appreciate Eyes on Serengeti service and professionalism throughout the adventure. We therefore recommend without hesitation their service.
Gael & S
20-35 years of age | Experience level: first safari
Good option for custom itineraries through Kenya
We (late 20s couple) typically never book with a tour company for our travel but since this was our first safari we decided to work with Kenan Travel to arrange a private tour. Our safari was 2 weeks through Kenya where we stayed at a wide range of properties from budget to mid range to luxury.
Pro:
- Jane was extremely flexible and worked with us so that we could have the exact itinerary we wanted. It was very easy to continue to make adjustments as we delayed the trip a year due to covid.
- Mike, our hiking guide for Mt Longonot, was absolutely fantastic and would highly recommend working with him for short hikes or longer trips.
- Vehicles were in good condition and prices were reasonable.
- The parks / reserves / conservancies we visited were of course amazing - the Naboisho Conservancy is not to be missed.
Con:
- Some small issues where Jane/Kenan Travel were not aware of some new policies / regulations:
- We stayed outside the park at Samburu and were not able to re-enter for a morning game drive on the day we were leaving, apparently this is a new policy
- We did not get a reservation for the elephant orphanage in Nairobi and couldn't visit
- Flamingo Hill Camp is "inside the park" at Lake Nakuru, but due to rising water the small section of the park with Flamingo Hill Camp is cut off from the rest of the park. The new park gate is a 40 minute drive away through the city and around the lake - it would have been good to know this ahead of time since it was quite inconvenient.
- our driver/guide for the main part of the trip, Simon, wasn't a great fit for us. He didn't realize it was our first safari until 3 days into the trip, and we typically got a late start on morning game drives. We had a different driver/guide for the last day of the trip at Nairobi National Park who was great, and the guides at Basecamp in Naboisho Conservancy were truly excellent.
DE
20-35 years of age | Experience level: first safari
First Safari everything worked really well.
James is a really good driver. Felt safe All the Time. You feel that his passion is doing safari.
ES
20-35 years of age | Experience level: first safari
Helpful, friendly and profesional
It was a good xperiencie. Nice acomodations, good food and very confortable places.
The guide Edwin was a good guide he told us good explanations about the animals and answer all of our questions.
Lennox help me in all I had needed.
Very profesional!
35-50 years of age | Experience level: 2-5 safaris
A wounderfull tour to Uganda
Uganda trip was so especial to us as it was our first adventurous trip after the slow relief of COVID-19 . Our 14 days trip with JM Jungle Safaris Uganda Safari tour agent went very well and we managed to do all our wish list and activities in mind as requested. The communication was so smooth with the agent, and our tour operator Scovia was so helpful and quick in communication and even in providing recommendations. Our safari guide Mr. Andrew was so professional in executing the tour program and driving through tough road condition and made great efforts to find the animals during the game drives.
20-35 years of age | Experience level: over 5 safaris
Mama Savanna were always quick to respond to queries, and provided an amazing trip through Tanzania.
Mama Savanna were the first operator to respond to my enquiry for a trip through Tanzania. My boyfriend and I were looking to experience the best possible wildlife viewing, staying at a range of mid-range camps and lodges, and Mama Savanna delivered. In the lead up to the trip, Alex was impressive with his communication, adapting the itinerary to suit multiple changes and always responding very quickly, no matter what time of night or day we were messaging him from the UK!
As this was our first trip to Tanzania, we wanted to experience a classic safari, and our itinerary including Serengeti, Lake Manyara and Tarangire definitely delivered on this. Our guide, Allen, was experienced and knowledgable for the most part, ensuring that we were well looked after in the camps, and working hard to give us the best wildlife viewing possible. He really came through when it came to the Mara River crossing which we thought we might be too late in the season to see, but he knew the right time of day to be there in case they crossed, and we ended up being in an excellent position to get great photos and watch the spectacle with only 2 other game viewers there! He was an excellent spotter, particularly when it came to leopards which he could see from a great distance.
The itinerary is flexible right up to the point of travel, so we were a little surprised not to be staying in some of the camps we had agreed on, but all of the camps and lodges were excellent and many were actually upgrades so this worked out really well.
Allen worked tirelessly to make sure we had a great experience, getting up before dawn to prep the vehicle and always with a great attitude. He was tactful in giving us a great balance of meals with him and time to ourselves too. The only area that was a little more challenging was the birding - I am a keen birder and this wasn't Allen's natural area of expertise, but he worked so hard to bone up on this and was always looking things up for us and consulting his birding book. Overall our trip to Tanzania was fantastic and we were really pleased with the quality of the experience, the wildlife viewing and the communication and organisation of Mama Savanna, as well as the reasonable pricing.
