FR
20-35 years of age | Experience level: first safari
ThinkScene Safaris = Future Problems
For you readers seeking to book a safari in the next few months,
do yourself a favour and stay away of ThinkScene Safaris at all costs.
My and family traveled to Kenya in March 2025 with ThinkScene Safaris, with whom we had signed a contract on January 9, 2025, and was fully paid. During our trip, the agency demanded unjustified extra payments for already contracted services, thus violating the terms of the contract.
These charges included extra costs for confirmed accommodation, an unconfirmed excursion, and other unwanted services. I disagreed with these fraudulent requests with supporting documentation.
Despite several amicable attempts and a proposed compromise from my side (the agency retaining in an overpayment, with no further fees), the agency refused and threatened to downgrade my future contracted services. After these unacceptable threats and being insulted by my former driver, out of fear for our safety, we had to cancel the last part of the trip. I had to rebook the remaining leg at the last minute with another agency at our own expense to avoid any further disasters on our spoiled holiday.
I requested a refund for the last portion of the trip that was not honored based on these multiple contractual breaches, abusive practices, and disrespectful behaviors. The refund was refused by the agency based on their cancellation terms (non-applicable in these conditions) and a shady sentence allegedly allowing them to charge extra at will. Since then, they have ceased all communications.
The matter has been reported to legal authorities and is ongoing.
Stay safe and out trouble by not doing any business with this travel agency.
I would suggest booking a stay in one big worldwide chain hotel first.
Once it’s done, book your experience through the hotel directly engaging in their responsibility in case something goes wrong.
Kenya is an incredible country worth a visit, but it’s a shame that the behavior of some very few people ruins the overall experience.
35-50 years of age | Experience level: over 5 safaris
Exceptional
Enthusiastic guide: insightful, reliable, worth every penny! Thank you Maureen
CA
50-65 years of age | Experience level: over 5 safaris
They were great in their services
We enjoyed all our activities, especially the game drive, tour of the falls and the sundown cruise, it was well arranged and were very flexible with their times.
IT
20-35 years of age | Experience level: over 5 safaris
It does not get better!!!
I have been lucky enough to experience many Safaris in 3 different continents. Hands down this was the best of them all!
Obed made it that way!!
His love for nature and animals it’s overwhelming, you can see that he really loves what he’s doing and does not get bored. He tries as much as possible to show nature’s spectacle, with great respect for wildlife. Greatly recommended
DE
20-35 years of age | Experience level: first safari
Seems like he was made for the Job! It was a pleasure having you as our guide Simon :)
It was my first time in Tanzania and I was a bit worried about doing a Safari because I heard stories about wouldn‘t care about their clients and not give you a lot of inside on the nature and environment but then we met our Guide and he did his Job perfectly, answered every question and made this Trip one of the best of our lives and created a lot of memories for and with us.
The tour was great and I will definetly reccomend Mountain Warriors.
ES
50-65 years of age | Experience level: over 5 safaris
Excellent service, flexible and straight for
I had a few hours free in Arusha, just six! After three days of conferences. Didn’t want to leave the country without exploring this magic nature. Asked and got a contact with Nelson from Big time. In just a couple of hours late at night he was able to organise a custom safari just for me to Arusha national park at a very convenient price for the following day.
My guide Richard was amazing. A fantastic professional who loves wildlife, extremely polite, nice and funny.
They organised me a drive to Arusha national Park, a walking safari with a Rocky a fantastic ranger where we walked into a giraffes family and other wildlife up to a waterfall.
Then we had a nice lunch closed to the see with Richard visiting the lakes, seeing monkeys, buffalo’s, zebras, more giraffes and finally elephants. Very close, extremely nice and Mount Meru splendid views.
I have done many safaris around Africa and for sure one of the best agencies I ever met. Ashanti!
CN
20-35 years of age | Experience level: first safari
Very experienced and knowledgeable
What I can say is that I can rate everything five star From start to finish
Communication and booking with the company was super smooth and easy. The tour guide must be very experienced with the way they handle every detail to make a very memorable experience.
Our guide, Jamal was a very hospitable and took very proper care of. He was very rich in knowledge about the wildlife, and he shared it with such super story telling skills that it made feel very live.
Uganda is beautiful with nature. Got the opportunity to watch all the big five in beautiful green pastures. We had a trip also to the Ziwa Rhino sanctuary, our very first time seeing Rhinos it was indeed very fulfilling. not only that but every part of the journey was a highlight.
If you’re considering a safari in Uganda, I highly recommend BLS Safaris and with value for money I think it was really worthy every penny. We did not feel at a point that we overpaid for anything in fact it felt like it was so economical with the moments and how good the service was and accommodation. You are indeed in for a truly extraordinary safari experience.
50-65 years of age | Experience level: 2-5 safaris
Anthony was knowledgeable and amazing at finding animals.
My tour was three nights in Maasai Mara and Lake Naivasha. I was able to WhatsApp with the company easily to tweak the itinerary to fit our schedule and arrange for payment and pickups clearly. It was just me and my daughter and our accommodations were wonderful and the touring jeep had great views and a pop up roof. Anthony our guide was an expert navigating the park and finding the animals. We also visited a Maasai Village. We felt cared for every step of the way and met with wonderful guides and staff at every park/experience we visited.
65+ years of age | Experience level: first safari
We had a wonderful trip. Everything was well planned and timed.
Our lodgings, transportation, meals were all first class and worth the cost. Staff at all venues were polite, professional and welcoming. We had a great trip.
One suggestion: don’t bother carrying bug spray, sun block. Not surprisingly, we found ample supplies of everything we needed in our lodge/hotel rooms.
20-35 years of age | Experience level: first safari
Antonio was super knowledgeable and adaptable, and made sure we saw all of the animals.
The tour was great! I am not the one who planned it but while on safari the communication and reliability was 10/10