IE
20-35 years of age | Experience level: first safari
Our Masai tour guide was brilliant, very kind and informative and took lots of nice pictures of us!
Great day out, we saw lions, leopards, monkeys, giraffes, impalas, elephants and lots more. Very good value overall I would say.
AE
35-50 years of age | Experience level: 2-5 safaris
Great service - super friendly and helpful
Myself and a colleague were in Rwanda for a business trip and decided to take advantage with a few days in the national park.
The company was very communicative and easy to deal with. The service from Sufiani as our guide / driver was also great - very helpful, friendly, and knowledgable from the outset, picked us straight up from the airport and solved any issue or request we had over the 3/4 days. Would definitely recommend đź‘Ť
Hopefully will be back with the family at some point, and would defintely use again.
DE
35-50 years of age | Experience level: 2-5 safaris
Our trip was really great: very good good, fantastic gamedrives, great guide (Jamie)! 5 stars!
The trip was well organized and we had a lot of fun during the five days! Our guide knew a lot about animals and the nature and we had a lot of great sightings. The food was delicious and the three nights in tent comfortable.
Good value for the money. Thanks for all! It was unforgetable!
CN
20-35 years of age | Experience level: first safari
professional patient and nice
The driver is very nice, he picks us up on time every day, and we see many animals. The overall cost of the trip is also very worthwhile, which is super cost-effective.
CO
35-50 years of age | Experience level: 2-5 safaris
Very good service
I went to a two days gorilla trekking from Rwanda to Uganda. The car was comfortable and the guide was very friendly. The picking up was on time and the trip to Uganda was pleasant. The hotel was amazing, with great views and the guide was always with us, answering questions and guiding us. The gorilla trekking was challenging but worthwhile. It is an amazing experience and the agency was very attentive during the booking process and after.
AE
20-35 years of age | Experience level: 2-5 safaris
Amazing experience in Uganda!
My girlfriend and I decided to go with East African Jungle Safaris based on the glowing reviews and some online recommendations, and we were not disappointed. This was an extraordinary trip, with the gorillas and chimpanzee experiences as highlights. Fred, the owner was great, and very responsive. Our guide, Eddie, was professional, friendly, and very accommodating of all of our questions and requests. The lodges we stayed at were great and the itinerary overall was a good mix of doing a lot while also getting some time to relax at the end of long days. I would highly recommend going with East African Jungle Safaris!
65+ years of age | Experience level: 2-5 safaris
Perfect host and perfect driver
We highly recommend this company for value for money, excellent drivers, and good accommodation. The tour did not disappoint and the Parks were amazing. Serengetti, especially, was full of animals.
DE
20-35 years of age | Experience level: first safari
Can absolutely recommend
We had a brilliant time on Safari with our guide Harrison. He’s an excellent driver and has a great personality.
We learned so much about Kenya from Harrison on this trip. The pictures that we took on this trip are absolutely stunning, again all because of our great guide who knew exactly where to find the animals and always keep his distance to not scare them away. Very responsible and respectful.
Also a big thank you to Bernard for helping us organizing the trip and booking the beautiful camps for us.
Hagyko Safaris did an amazing job!
US
35-50 years of age | Experience level: first safari
Champion for the win!
We had an incredible time with Champion as our guide for 5 days. He was punctual, knowledgeable and ensured we got to see ALL the animals. We were never rushed, and he always made sure we were satisfied at the end of every day. Serengeti Smiles was a great company to book with and we had a wonderful time exploring Tanzania!
CA
35-50 years of age | Experience level: first safari
Champion was an exceptional tour guide—knowledgeable, passionate, and genuinely committed!
Our tour with Serengeti Smile was truly unforgettable, and I can’t recommend them highly enough. From the very beginning, communication was smooth and professional—Serengeti Smile was quick to respond to questions, provided clear details about the itinerary, and made us feel well-prepared and welcomed. Champions service (our guide) throughout the tour was outstanding; he was not only friendly and approachable but also incredibly knowledgeable, sharing fascinating insights that brought each stop to life in a way only a true local expert can.
The safari experience was beyond anything we imagined. Thanks to Champion’s incredible tracking skills and deep knowledge of animal behavior, we were able to spot the Big Five—plus countless other animals, including giraffes, zebras, hippos, and even a cheetah's on the hunt. He always positioned the vehicle perfectly for photos and knew just when to wait patiently for something special to happen.
Champion’s reliability gave us complete peace of mind. Every pickup was on time, every transition seamless, and he handled every detail with calm confidence, which made the experience completely stress-free. The tour itself was perfectly paced and thoughtfully organized, balancing iconic highlights with hidden gems we would never have discovered on our own. We also felt that the tour was great value for money—there was so much packed into the day, and the quality of the experience far exceeded our expectations.
If you're looking for a tour company that combines professionalism, enthusiasm, and genuine care for their guests, Serengeti Smile & Champion are the one!
