35-50 years of age | Experience level: first safari
The best tour operator I've ever met.
I enjoyed everything about the trip. The whole team of Gates Adventures are heaven sent. Planning to go to Masai Mara.
CA
65+ years of age | Experience level: over 5 safaris
Excellent pre-purchase service, post-purchase service could improve
We contacted a few tour operators prior to booking with Ntanda. We found them easy to deal with, responsive and helpful in tailoring a safari itinerary that met our expectations and budget. They were willing to hold a video-conference with us to discuss options, which we really appreciated. The itinerary itself went off without any hitches. On that basis alone we would have awarded them a top rating. However after we had completed the transaction their service was less attentive. For example, Covid testing requirements to enter Zambia were dropped on March 23rd, however Ntanda only notified us about this on April 5th, by which time one of us had already taken an expensive and unnecessary test. Also, on April 9th we contacted them about the possibility of changing the time of an internal flight, and received an automated response but no follow-up. So in summary I would recommend Ntanda at a 4-star level.
CN
35-50 years of age | Experience level: first safari
Fantastic Safari but need better vehicles
We have been to a 6 day safari which was organied by Sino Africa Safari. About:
Tour Guide - Kennedy was great in taking care of us, gave us a lot of intersting stories of animals.
Cars - We had a Van for our safari. It's in good condition but we got stuck in the middle of nowhere in Masai mara. It took us sometime to find solution and help.
Accomodation - great! luxury! no complain at all!
We can easily suggest Sino Africa Safari for your safari trip and especially Kennedy as your driver guide
20-35 years of age | Experience level: 2-5 safaris
Great Masai Mara Safari Experience .
Probably the best 3 Days I ever spent on any safari. Africa Kenya Safaris definitely changed my perspective on Safari tours. The Tour guide was very committed to offering the best experience possible by making sure we spotted all the big five and all that was in our list. Before the safari I did not have much interest but now am looking forward to the next safari experience thanks to our amazing tour guide Ndara James. if you are thinking of tented camps you should definitely check out Elengata Olerai very accommodating with services rich of Masai culture no better way to experience it.
US
35-50 years of age | Experience level: first safari
Good safari
We booked a 8 days safari to Amboseli, Masai Mara, Naivasha and Nakuru. Jong tailor made our safari it was fantastic, our driver guide Solomon was very helpful, professional, knowledgeable, organized, and has a wealth of information about everything around us. Everything went perfect apart from Amboseli Sopa Lodge. We did not had hot shower in our room and the hotel organized some technician to fix the problem but failed. However, the rest of the safari and the other hotels were fantastic! Recommend them!
US
50-65 years of age | Experience level: first safari
Great trip to Africa
Go Touchdown has done a great job despite the pandemic. Our group of 9 bought the African Safari package 2 years ago and they help us reschedule our trip several times...outstanding!
The trip was a true bucket list experience and Go Touchdown provided us with great drivers, guides and places to stay. Everything was top notch and we highly recommend them for all travel experiences.
NO
50-65 years of age | Experience level: 2-5 safaris
Professional and caring. Good information and follow up provided
The communications with the operator was good. We got a change of travel dates due to COVID, and they were able to accommodate our changes with little fuzz
The driver was very knowledgeable and pleasant, answering our million questions with a flair
Even though we travelled significant distances between the parks, the car was comfortable and the drives interesting
All venues were arranged and nothing came unexpected
A super experience I would highly recommend!
DK
20-35 years of age | Experience level: 2-5 safaris
Very nice experience
We took a 4 days safari and it was great!! The first night at Panorama camp was very comfortable and the food was nice. From there, we pack our own tents and sleeping bags and mattresses to the camps Seronera and Simba located in Serengueti and Ngorongoro parks. The 3 parks we visited are very different: in Seronera we saw lots of elephants and monkeys and other animals are hard to spot becasue of the interrumpted geography that is hills. Serengueti is hugeee and it takes long distances to see the different animals, in there we saw a lot of lions, cheetas and even the Leopard. Ngorongoro is beyond espectacular, we saw even rhynos and the landscape is so magical and different to the Sabana.
Our driver was Chambuzo and cooker Peter, they are both amazing!!! Chambuzo has a lot of experience and can spot the animals sooo easily, and Peter cooks amazing local food. Both respectufl and very nice.
There were only 2 thing that has place to improvement, one is the condition of the matresses and the sleeping bags, they were dirty. So if you have the chance to take your own sleeping bag I think it is woth it. Te second is that they prefer the payment in cash and the ATM only gives you 600K TZ shilling at the time with 10.000 bills, so we had to witdraw 7 times and one person that was on the safari got his card stucked in the machine. The payment with credit card charges 5% fees in all Tanzania and the international transfer is also expensive. So the payment method could also be improved.
DK
50-65 years of age | Experience level: first safari
Many National parks in few days, but a lot of transport time on the road. Remember snacks and water.
Bought a 6 day safari trip. Nice service to be picked up at our hotel before meeting up with the rest of the group. We were 5 in all. Even that we started early morning 0630 AM, we took almost a hole day to get to Maasai Mara park, due to heavy trafik and bad roads. 1 stop for lunch, and rest of the day driving. We had a short game drive just before sunset, and back to camp for dinner. Nice camp with good tents and service. Day 2: all day game drive where we saw all big 5, and a cheetah and a lot of other animals. Our guide, Stanley, could tell a lot about them all. Our car broke down. The starter didn't work, so we had to park down hill or relay om a push from others guides. Your are not allowed to leave the car outside camp areas in the park! Day 3, early morning game drive before going to Nakuru park. Half way 3 from the group went to Nairobi, and we,2, went on with Stanley as our private driver for the last 3 days. Day 3, was a long day on the road, with an ekstra stop at Lake Naivasha for a boat trip among Hippos and eagles. Arrived late at hotel for dinner and a sleep. Sadly somebody had a party, so not that much sleep that night. Next morning Stanley took us to Lake Nakuru, where we were lucky to see a black Rhino, and 3 wide Rhino up close. Then off to Lake Amboseli via Nairobi. Arrived late, because the last 30 km of road was under construction. Very nice camp with really good tents, good look to the mountain. Nice owner and staff. Lucky to be at the foot og Mount Kilimanjaro in full moon and with the biggest snow cap in years. Next day good fotos of Kilimanjaro and a hole day of game drive. A lot of animals, including the famous Amboseli elephants with tusks over 2 meters! Stanley was very good to spot animals and tell about the park. Last day, started early, and lucky because we found a mother Cheetah with 4 cups right close to the road. The cups ran under the car more times and the mother were calm about it. Then off for Nairobi, and home by plane.
In all a good trip, but you only get 1 bottle of water a day, so bring your own and some snacks for the road. Lunch isn't the best. Sadly we had to go the hole trip in a car with an defekt starter engine, and had to push it to start too. That is why the last star is missing.
Stanley is a good driver and guide, and know his way around all the parks we visited.
US
20-35 years of age | Experience level: first safari
AMAZING
The service was really superb!! Great people willing to help and always wore a smile on their faces. It was not really expensive because the tour was really great. I will definitely be booking with them again.