AE
50-65 years of age | Experience level: first safari
Review about Masai Mara National Reserve by Jayesh Saini Nairobi, Kenya
This tribe is awesome
20-35 years of age | Experience level: over 5 safaris
Excellent service.5 trips with Vacay and I will definitely be using them again.
Perfect trip.
Driver very informative.
Guide knowledgeable and entertaining
35-50 years of age | Experience level: over 5 safaris
Fabulous
We had a lovely time with my family, it was my first time to see a lion. The tour guide was so lovely and very approachable. They had the knowledge of the place so we learnt quite a lot which was very good for my kids.
35-50 years of age | Experience level: 2-5 safaris
They are hospitable, caring, very kind and down to earth with customer services. Maraka to me is the
They are hospitable,good food and accommodation,your money will be at good use.
20-35 years of age | Experience level: 2-5 safaris
Not professionnal or serious enough
I booked two different safari tours with this company. I had to pay cash for the 2 tours and the tour operator applies a strange conversion rate (440$ -> 48400 KES). I did'nt complain at the time.
The first tour was a 3 days in Masai Mara tour - safari joining group : it went quite well, especially thanks to our guide James who really did his best to help us find the Big Five.
However, we didn't get water as planned on the website. When I asked the company, they put responsability on the guide.
The second tour was a One Day solo in Amboseli: the guide was supposed to pick me up at 5am at the hotel. He arrived at 5:40 because of a technical problem with the car. This car was so old that it was already amazing that it could still drive. The first guide drove at a gas station and I had to wait for another 15 minutes for a second driver to come and pick me up. A lunch box was supposed to be included so we could have lunch in the park but it was'nt. So we headed to the park and had nothing to eat before 5 pm, at a gas station, when we came back to Nairobi.
When I wrote to the tour operator to complain and ask for compensation, they didn't even bother to answer and at least apologize.
I know I booked cheap tours, but even when it's cheap you can expect the basic professionalism from a tour operator.
20-35 years of age | Experience level: first safari
It was excellent with effective and efficient services
That day was unforgettable in my life due to how effective communication was, services were fully excellent, prices were fair indeed and lastly the tour was very lovable
35-50 years of age | Experience level: over 5 safaris
Great, very helpful
Great deals and Janine is very helpful. I loved the fact that they also included a list of what to pack to make sure you are ready for anything and have a great experience too. The lodge was amazing, good welcome by the staff. Overall I had an amazing time, staff takes care of you, whatever you want, they are super nice, just amazing. I'll definitely use Gems of Africa a lot.
AE
The best place for Safari lovers, JS.
The best place for Safari Lovers in Africa. best ride, best guide and good people.
#jayeshsainikenya.
35-50 years of age | Experience level: 2-5 safaris
A country for Safari
The best country for safari team. Have visited on Feb 2016 and it was really fun.
AE
50-65 years of age | Experience level: first safari