SN
20-35 years of age | Experience level: 2-5 safaris
Good but some obvious improvements
Good :
- Communication over email and whatsapp was good and fast.
- The guide was friendly and knowledgeable.
- The first 2 hotels (in Aberdares and Samburu) were amazing.
- Great night safari in Ol Pejeta
- Very nice parks altogether.
To improve :
- The duration of drives from a park to the next had been underestimated of an hour or so each time. Long drives on the road and less time for safaris.
- The itinerary included 4 parks which was too many in our opinion for only 6 days, especially as drives were longer than expected. 3 parks would have been enough.
- On our last day, the hotel booked by Mwema (Falcon Heights) was 35 minutes down the road from the entrance of the park. We lost over an hour and a half that day driving back and forth.
65+ years of age | Experience level: first safari
An unforgettable experience.
Our guides were very experienced and we had a wonderful 10 days in 3 separate camps. Our game drives were punctuated with morning tea and sundowners. When we got back to camp the fire was lit and we were served delicious meals. Having covered vehicles meant we were warm in the cold early mornings and felt secure all day. Jane's love and knowledge of the animals and Botswana was very obvious and we looked forward to her story telling around the camp fire each evening.
CA
50-65 years of age | Experience level: first safari
Awesome experience!
We stayed at Kimbo Safari Camp just outside the Park itself. Accomodations were in tents (my wife would say we were "Glamping"). Food was excellent buffet style meals. Our guide were the best, Bya our guide was very knowledgable in both wildlife and plantlife. He was also very helpful in setting up photos, he knew his stuff!
SE
you get what Peter says you would
Peter was transparent on what the safari (Massai Mara, 3 days) would be in terms of transport, accomodation, type of animals to be likely seen and all financial aspects. The journey back took more than 5 hours and were were tossed from one car into another, and given no clear explanation what was happening and where we are to be expected to be back to Nairobi. This didn't spoil the overall impression.
20-35 years of age | Experience level: first safari
Amazing experience
Friendly advisor. Was there to answer any queries I had. Safe and Value for money,
AE
35-50 years of age | Experience level: first safari
Excellent trip, well balanced program, great guides
The experience with the company started not really well - incorrect budget calculations, lodges offered finally were not available, some turbulences with contract sign off. But despite all these mistakes the company demonstrated great honest attitude, unique flexibility, care about our expectations and budget wise was one of the most reasonable agency we had briefed. The 12 days program was tight: Tarangire, Eyasi, Ngorongoro, Serengeti, Natron and Manyara. Exhausting but well balanced. Guides with amazing attitude, caring about us in all aspects. Some lodges and camps could have been better, some too luxurous, so the budget could have been allocated better. Tips were nightmare, spoiling a bit the whole good impression. But we do recommend this agency for its enormous flexibility, price affordability and quality of guides. To be improved though: policy of tipping, booking of lodges/camps in time and with more balanced standard.
20-35 years of age | Experience level: first safari
Great management & customer service, finished with a top safari experience
The initial corresponding speed & efficiency with George was just excellent. For exactly the same looking specs & itinerary when compared with other tours the price Right Choice Tours & Safaris quoted was also the cheapest I could find. The overall experience of the safari itself was priceless. A tip for everyone, going to the Serengeti/ngorongoro region in May is a great time of the year as it being the end of the off peak season meant that the weather was ok, not many people & the recent days of rain has made ngorongoro grass & flowers just lush in beauty.
The reason for 4 stars instead of 5 is just for a few things:
-Part of the itinerary was changed last minute (although when I challenged this with George it was dealt with quickly)
-As there were only 2 of us we were joined with other tour groups, & a lot of hours were spent waiting for them to arrive to join us (although we all got on really well & had a great time)
-We were greeted by other members of the company we've not dealt with so far at our hotel who requested us to give the full payment in cash the day before the trip and when asked for a receipt we were not given one (I then challenged this with George who again quickly rectified this, but it's just good to note that the least customers would like is to receive a receipt as proof of payment when they have to give lots of money to people they've not met coming to their hotel).
-it would be great to give us a warning/information on the fact that we have to tip the safari drivers & how much is appropriate; we felt bad in hindsight as we wished we gave more to our first driver Lazarus who was so knowledgable & passionate, but we didn't know how much was appropriate until we spoke to other customers on the rest of our tour.
A special thank you to Lazarus our driver & Juma our cook who made our honeymoon wonderful.
35-50 years of age | Experience level: over 5 safaris
Excellent Budget Safari
We found it really easy to tailor the safari we wanted with Safari Makers. Jo was really responsive with information via email. When we arrived in Arusha, our guide was on time to pick us up and everything went to plan. I would definitely recommend the company.
20-35 years of age | Experience level: 2-5 safaris
Exceptional,excellent service, unforgettable life experience
We had a wonderful bush experience. We spent a night in the Xini camping site in the Moremi Game Reserve. We enjoyed watching the stars as we were seated around the fire after dinner. We enjoyed the cold breeze from the Delta, listening to the chorus of frogs, the laugh of hyenas, the chirp of a nightjar and the roar of lions. From the beginning of the trip everyone was so helpful in making the arrangements. The marketing and communications manager Lucky was always reliable and answered every question the way we wanted it. We were guided by the best guide I have ever meet, knowledge of animals, animal behavior as well as birds. The food was on point, all meal perfectly cooked. We really enjoyed our tour. We plan to come back again next year. If anyone wants to go on tour we recommend African Jacana Safari Tours. What a life time experience!!!!
50-65 years of age | Experience level: first safari
very good experience.
Booking and dealing with jocky is quite easy, they were prompt to respond. services of the guide Mr. Joshwa was extremely good. Accomodation at time was not upto our expectation, Taphe Guest Resort is partly under construction, problems of water in toilet, toilet flush was not working, staff tried their best to solve the issues.