ES
20-35 years of age | Experience level: first safari
Efficient
Everything has been well organize and efficiently. Nice guys besides.
QA
50-65 years of age | Experience level: first safari
We flew in from around the world for a family Christmas and New Year that no one will forget!!!
Ten months were spent planning our family Christmas Safari. E-mails to East Africa Safari with questions during these 10 months were promptly answered. When the day came to fly to two different airports (Arusha and Kilimanjaro) from different parts of the world (USA & Qatar), it all came together seamlessly thanks to the careful planning, on time flights, and the commitments met by East Africa Safari. We all met in Arusha on Christmas Day at the time estimated several months prior (15:00) and we enjoyed a Christmas day together that was out of the ordinary. The next day our 22 & 25 year old kids quickly connected with our good natured guide, Melckizedeck (Melk), who knew the territory well and had many contacts throughout the Maasai communities of the Serengeti. Mingling with the villagers and local culture added an unexpected element to the trip. At the end of the 7 day adventure we saw many animals, had lots of laughs, and shared experiences we will remember forever. We left highly pleased with East Africa Safari and I would recommend them to anyone.
NL
20-35 years of age | Experience level: first safari
Good budget safari
We did a four day safari to lake manyara, serengeti and the ngorongoro crater. Andrew was very kind and helpful. He responded very quickly everytime and even arranged bus tickets for us from Nairobi and to Dar es Salaam.
The campsites on our trip were beautiful. Some of the mattresses and sleeping bags were smelly but it was comfortable. The cars are not in optimal condition. One of our cars had a minor steering problem and one of the gasoline tanks on the back started leaking while in the park (his was fixed within 3 minutes). However I did not feel unsafe for a moment. The cars are old but thorough and our guides were very good drivers. Their knowledge was just okay but sometimes we had to pull the information out of them and other times we felt like the story was not completely true. Our cook, Wazini, was an absolute highlight. He served us well during the trip.
To conclude honestly, if you want the best safari ever: spend more money because it will truly make a difference. But if that is not the case, because you're here on voluntarily basis and organising the sustainable for example: go with jackpot. They are very experienced and you will see every animal in (at least) threefold, the guides and cooks will arrange eveything for you (including setting up tents and what ever) and are very very friendly. Just like every other tour operator, the standard tipping procedure is applied, keep that in mind.
35-50 years of age | Experience level: over 5 safaris
the stafff responded immediately and provided valable service at each contact
the call-centre and guides and drivers were amazingly helpful and knowledgeable. the river ferry standards are to low and need an upgrade. The team themselves where quiet good at their work. the helicopter services were very professional.
i will gladly use Falcon again and will recommend them unreservedly to friends and family
IN
20-35 years of age | Experience level: first safari
fun fun fun
me and my wife visited kenya and we went to Masaimara,Samburu,Lake Nakuru and naivvasha.it was fun to be there and we saw many animals.the food we ate was great.the manegement was well organized and we did not have worries.Kenya walking Survivors thank you..see you in coming years.
35-50 years of age | Experience level: 2-5 safaris
Christmas in Africa
Peter was very forthcoming with details and professional when handling problems that arose during our time in Africa. I couldn't have asked for better driver in Mariki and most of the places we lodged were what we expected and one even better than we thought it would be. We saw everything our hearts desired and participated in all we wished. You couldn't ask for more from a company.
NL
50-65 years of age | Experience level: over 5 safaris
Due to very last minute booking, communication with Ute at RYC went smooth, gave great confidence.
Communication with Ute went very well, quick answers, to the point and within very short we agreed to do the tour.
The tour itself was a great success despite our wide experiences in Kenya and Tanzania. Logistically everything was well arranged, tickets, transfers, accomodation etc etc. It is always good when during the tour you have no questions. Next to that Botswana, and i have to highlight 1 place " Kana Kara", was terrific. Chobe Safari Lodge and A'Zambezi River Lodge were perfect as well but in another category. "Kana Kara" is a place due to its basics, location and people you never forget. Thanks Ute, well done.
DE
35-50 years of age | Experience level: over 5 safaris
No go Operator!!
I got offer from this company by email. On arrival in Kampala they changed the itininerary at once and gave me lower value als before. The guide Erick was lazy, almost driving to fast and not safe, coming late for departure, not want to stand up early in morning. I missing completly the knowlodge about how to make a tour with foreign guests.
May be other guides are better, but please never go with Erick!
FR
65+ years of age | Experience level: 2-5 safaris
A pleasant and interesting experience
Each year we travel during 2 weeks ( little groups : maximum 12 people ) to discover a new country, and we are looking for agencies which are able to help us to discover classical places but also places "off the beaten track" and make new experiences . We appreciate a professional guide ( good organisation + good relationship with the members of the group + good knowledge of the country ) .
This year, with Thierry and the tour "Route des Jardins", the objective has been fullfilled !
Thank you very much Thierry for all these beautiful, pleasant and interesting moments !
I apologize for my english !
PL
35-50 years of age | Experience level: first safari
Good safari but with problems
We had 5 day and 4 night safari Tarangire/Serengeti/Ngorongoro with world-tours-safaris. At the beginning the contact with Mr Richard was very fast and clear. We got a lot of information that we need. But the first day of safari was terrible for us. We heard that the other couple who had joined to us did not come on the time. We had one hour late pick up from the hotel, then we started the safari at 11 with minivan (not land cruiser that was in offer). My seat was wet. The minivan had an open roof but without the top-up roof so we had a lot of sun when we open and spend all the time open and close the roof at the safari. No air and very hot in the car because the windows were not openly and were with a lot of scratches and we had not a clear view. Our car was the worst on the safari that day. We were disappointed of this day and Mr Richard told us that we agreed with this and it was private safari when we gave the call to him at the evening - although we did not have any other option. The second day we start our safari with land cruiser and with another one tourist - not that couple. From this day we had a good safari to the end with our guide Aron who was engaged. We saw a lot. But at the end when we were in the office Mr Richard start our conversation from worlds: What was the problem. We were so disappointed. We didn’t heard a word of sorry and any questions about our feedback. The other things from our point of view - be prepare for old tent with not so nice smell and the other equipment’s are old and very used.
We had also not nice case of visit Masaii village and making the picture of this community and not nice the case of tips from the other tourist who was with us. Serengeti was fantastic i would like to be there again but I would like to try with another company.