NL
20-35 years of age | Experience level: first safari
Terrible service
This company is lacking service and professionalism. Due to a technical failure, we had to pay the safari in cash - which at first is not a problem at all. However, the staff member took us to distant ATM machine where we had to take cash out. While counting the money, the staff member pulled the money out of our hands! He very aggressively took the money out of our hands. Also, we paid too much and the guy did not give us any change back.
Nelson is in charge of the company but he is barely available via phone or email. They are responding very slowly and they are blaming everyone else but themselves. They offered to have a chat in Arusha, while I was already back in my country.... after that they never handled the situation appropriately... If you can book with a different organisation, please do so!
DE
20-35 years of age | Experience level: 2-5 safaris
Reliable and friendly tour operator
I was very satisfied with the Gorilla Trekking Experience. It was a true once in a lifetime experience.
With Safari 2 Gorilla Tours Ltd I especially liked the fast and reliable communication with Aron who usually answers the same day when you ask questions via WhatsApp or Email. The money for the Gorilla-Trekking could easily be paid via MTN money transfer, however also bank transfer or cash payment would have been possible. Aron picked me up from my hotel at Lake Bunyonyi and drove me all the way to Mgahinga National Park. In the National Park they have their own guides. So Aron and his colleagues waited for me outside until the Trekking was over and then drove me back to Lake Bunyonyi.
IT
65+ years of age | Experience level: over 5 safaris
The best of Amboseli!!
We booked our safari with Safari Update Travels and we had no regrets whatsoever because everything went according to our expectations. Our driver John did an excellent job guiding us through the whole safari. The entire safari was very tiresome but quite satisfying. John provided a lot of detailed information about the animals and was more than willing to answer our questions. Unfortunately, the days were cloudy so we were not able to see Mt. Kilimanjaro, but we were fortunate enough to see several animals, thanks to John. It was an excellent 3 days trip to Amboseli.
RS
35-50 years of age | Experience level: 2-5 safaris
Huge knowledge about nature and ready to take us to hidden gems of savana!
Perfectly organized, very warm welcome. We had a feeling whole journey that they are always there to support us and make our wishes come true. We got a lot of beautiful gifts from the agency and they really care that we really enjoy and have a great experience. I would highly recommend them and when we come back to Kenya, we will choose them again for sure!
CH
Well done Savannah Woods Safaris!!
We were nervous about going through a foreign company, but in the end we were really glad we did. Not only does the money get invested in the country and goes to the people who actually need it, but Safari Update Travels gave us a fantastic experience.
We dealt with Lucy from the office and he was patient and prompt. Our first stop was at Masai Mara where we had a guide, Simon who was excellent and we were sad to see him go when we switched parks. I would definitely recommend Simon.
Savannah Woods Safaris also took care of the little things, like a transfer from the airport to our hotel and then to the restaurant Carnivore - our package also included a prepaid dinner at Carnivore which was a nice surprise to finish off the Safari.
I have no hesitation recommending Savannah Woods Safaris and am working on my parents to use them when they travel to Africa. Well Done!
20-35 years of age | Experience level: first safari
Highly recommended, excellent services
They were recommended to us by a friend for a much needed family holiday for us and children and with no doubt they made our stay very memorable.
They made sure to cater for the needs of our toddlers so that everyone has a good time beautiful sights the kids just loved running around, seeing mountains and some animals for the first time was breathtaking for them. The accommodation was family friendly just can’t wait to our next visit to explore more places with A-one salaris.
EG
50-65 years of age | Experience level: first safari
I would recommend this company to anyone
The tour itself was good to very good.
We had a very good experienced driver, he always gave tips for our safety.
100USD per day and person and all inclusive is not too much.
The service was not worse than expected.
You have to add about 15USD on average for some events.
We were very satisfied. It is recommended.
20-35 years of age | Experience level: first safari
Good work
I loved the services.please continue to keep up the pace. Keep the banner high
35-50 years of age | Experience level: first safari
Top notch all inclusive experience
I originally hoped to find an operator after arriving in Arusha, so had booked accommodations and arranged airport transfer through that hotel for our arrival. After a bit more research, I worried that we might miss out booking last minute in high season, so reached out to Bartho at Serengeti Wakanda. All info was clear and prices extremely competitive and his professionalism and timely replies really made me comfortable about booking ahead. To maximise our time in Arusha, I booked the 6-day budget camping safari and a day tour that includes a hike to Materuni waterfall, lunch and coffee tour with the local community and swimming at a hot spring oasis.
When we arrived at Arusha Airport, I was disappointed that my hotel’s promised transfer was not there. After being unable to reach the hotel I booked myself, I reached out to Bartho. Within 10 minutes he sent a driver to pick us up and take us to a hotel. I’m extremely grateful for his quick resourcefulness and willingness to help! It saved the start of our trip.
It had rained overnight before our waterfall tour. Joseph was our driver and guide for the day and he was an expert driver. We made our way in a 4-wheel drive vehicle with no problems whereas we passed many other tour groups stuck in the mud as the road up the mountain is not paved! Just an example of how prepared the team at Serengeti Wakanda is and they use appropriate vehicles and drivers/guides.
Our safari was amazing. Our guide Felix is super knowledgeable about all aspects of the wildlife including the smallest birds, which I was really interested in. He is also a careful driver and respectful of the roads and wildlife so we always felt comfortable and safe. It doesn’t mean he compromises on the exciting bits! We managed to have front row seats to a lioness leading 7 lion cubs across to a small river for their first drink. That was out of this world and so cute! And we saw 4 leopards, 3 servals, lost count of lions, elephants, 2 cheetah brothers and so much more than we expected to see.
Finally hats off to Doula our chef who made the most amazing food and fed us better than kings and queens. He was always watching over us and took care of little details like making sure to close out tent flaps when we were out on safari if it rained. His magic box oven (charcoal powered) was impressive and provided freshly baked bread, pizza, and cakes while in the middle of nowhere!
Thank you to the Serengeti Wakanda team!
IT
20-35 years of age | Experience level: first safari
Best Safari ever!
I booked a 4 days Safari with Suricata.
Me and my partner arrived from Italy to Kilimanjaro and everything was arranged by the company, included the transfer from the airport and the hotel before and after the Safari.
Every member of Suricata team was extremely professional. We had the chance to get in touch with so many people from its stuff.
Our Safari was with camping accomodation in Tarangire, Serengeti and Ngorongoro. I think the camping is the best way to live the experience at its best.
Our guide was Rockie, and we were so lucky! He is such an experienced guide, he is also funny, friendly and entertaining.
He always wants the best for his clients, so the game drive hours with him were very amazing. He always tries to get the best point of view to see as close as possible the animals. He always tries to make his clients as comfortable as possible. He arranged also Masai Tour and Walking Safari in Mto Wa Mbu with wine and beer banana tasting! You really do have everything you can imagine! Our chef was Tito, and he cooked for us several delicious hot meals. Every meal was different from the previous one, and so much food was ready for us every time!
The experience was amazing, and I will raccomend Suricata to everyone who wants to do a Safari.
Relax and enjoy your Safari!
