US
35-50 years of age | Experience level: first safari
We chose the best tour company on the Mountain!
I have dreamt of summiting Kilimanjaro ever since the 1990s when I was an undergrad studying geology at UT Austin. It’s been a long time in the making, but now I can say that my lifelong goal has become a reality!. I can wholeheartedly say that Tanzanian Horizon Safaris (THS) helped make my dream come true. I highly recommend them for anyone that is considering either a Kilimanjaro Trek or a Safari Trip (which we did also) to Tanzania.
First of all, I cannot speak highly enough of Elizabeth, the Sales Manager. When I was looking into guide companies, it was overwhelming to try and sort through all the possibilities. There are well over 400 guide companies for Kilimanjaro, so where does one start? I emailed several companies in November of 2020 and Elizabeth with THS replied immediately with answers to all my questions. I followed up with her several times, and with her quick and thorough replies it became very apparent that THS was going to be our company!
We reserved our Trek for June of 2021. Never did I imagine that I would be fulfilling a lifelong dream during a global pandemic (Covid). The health concerns made everything more complicated, but Elizabeth kept reassuring me that we would be well taken care of. Indeed, when our flight got cancelled 3 months before the trip and we had to move the TREK dates, she was on top of it and made it happen with no problem. Such great customer service!
When we had to add a couple of extra days at the hotel, she was on top of it and made it happen without any problem at all. In fact, another great perk of THS is that there are 2 nights hotel in the town of Moshi included with the Kilimanjaro Trek price. The staff at our hotel was so kind, and the facilities were top notch (free WiFi, breakfast included, beautiful landscaping, swimming pool, etc…). In addition, transport to and from the airport is also included with THS. Such great customer service!
The day before the Trek (which we built into our itinerary), our head guide, Jonas, came to our hotel for a pre-trip briefing. Jonas has a lot of reviews for THS and everything positive you might have read about him is entirely true. He asked us questions, explained the route, and told us a little of what to expect along the way. He told us that he was excited to help us fulfill our goal of reaching the summit. He did recommend that we purchase the supplemental bottled O2, which we weren’t planning to do. He strongly recommended it, and we agreed, and the extra $80 expense gave us some piece of mind about the summit. We ended up not using it, but still paid the $80. I didn’t mind. If you are certain that you don’t want O2 or don’t need it, be prepared to tell your guide a strong no. But again, we weren’t sure how we would handle the altitude, so it gave us great piece of mind.
The next morning the van with the guides (Jonas and Isaac), the cook Wilson, and the 8 porters arrived at our hotel. At the pre-trip briefing, Jonas told us to leave all our valuables in the hotel safe to ensure that we weren’t mugged or robbed on the mountain (which can happen). He said the customary tipping would happen afterwards once we were back at the hotel. Jonas actually had us inventory what valuables and cash we had with us when we departed for the mountain. The possessions that we did not need for the trek were left at the lodge in a specific room that is designed just for that—a place for tourists to store their luggage while trekking or on safari. Our money, wallets, and credit cards were stored in the hotel safe. It was amazing customer service!
Off we went to the Lemosho 8 day Route. The Trek was absolutely amazing and I have no doubt that it is because of Tanzania Horizon Safaris that we had the experience of a lifetime! First of all, we were blessed with amazing weather. It never rained on us and there was only one light snow flurry the night before our summit—not within the guide’s control, but I would SO recommend to anyone to hike Kili during the dry seasons. From the word go it was clear that Jonas and our assistant guide (Isaac) were watching us and determining how fast or slow we could go. My friend and I are very strong hikers/climbers so it became obvious to them that we were able to pick up the pace and ultimately give ourselves more options as the week wore on.
Every campsite was bustling with other companies and other groups. But every campsite is HUGE (several acres), and each tour company sets up their tents near and around each other. Remember dear reader, we went during 2021 Covid, and it was explained to us that the mountain was not very crowded compared to what it is usually like. So there really weren’t that many other clients. Each day, our porters raced ahead carrying their 20kg and would set up camp. Our tent and duffle bags were already set up every single day when we arrived. The provided sleeping pads were very nice and thick—3/4 inch insulating foam. My friend brought his own inflatable sleeping pad in addition to the foam pad that was provided, so he was extra comfy. I did not, but I was still comfortable every night. Make sure to bring your own camp pillow if that is important to you. (We did!) Also, each campsite does indeed have buildings with toilets...think of them as squatty hole in the floor latreens (3-4 mens and 3-4 womens along with urinals). They certainly can be dirty if there are a lot of climbers at each campsite, but they do have tile floors and doors--I believe they were constructed about 5-7 years ago. So, unlike my false preconceptions, climbers are NOT going to the RR behind trees and rocks. There are also several other older individual wooden outhouses with the same squat and go set up. Our guides provided the toilet paper.
What was each night like at camp? We were ridiculously pampered. We felt like we were royalty! We couldn’t believe how much service we received and what was included. Each porter has a designated job so we interacted with some more than others. Our waiter (Erick) boiled water for us twice a day and provided soap for washing. This was unexpected. We thought we were going to be filthy at the end of the trip, but the reality was that we were extremely clean and not stinky even when we descended! Tea and coffee was served twice a day (sometimes 3 times depending upon when we arrived at camp). And the food, oh my goodness the food! Every single meal was a banquet! I am not exaggerating. We sat in nice folding chairs inside a client specific mess tent which was shielded from the wind. Breakfasts included hot cream of wheat with honey, omelettes, sausage, fruit, pancakes, veggies, toast, coffee, tea, and hot chocolate. Lunches were just as awesome. And the dinners! Each meal was unique and was incredible! The different dinners included pastas, rice, veggies, stew, chicken, beef, beans, bbq, etc... Every meal started with a hot soup (potato, pumpkin, cucumber, carrot, etc…), and ended with a fruit or dessert-like masterpiece! Wilson, the cook, came in during each meal and made sure everything was to our liking. Erick would check on us and make sure we were content and happy. The guides would come in and make sure we were eating enough—this was of great concern to them as we were ascending to each camp. As one goes to altitude, it is common to lose your appetite. We needed to keep our energy levels up for as long as possible and they made sure to give us seconds at each meal! It turns out, it was never a problem, and we summited without issue. But the guides were CONSTANTLY making sure we took care of ourselves, our bodies, and our minds. Twice a day after each meal, Jonas and Isaac took our pulse oximeter readings and asked us health questions. As a science guy, it was interesting to watch our O2 levels drop and then rise/recover as we acclimatized to higher altitudes.
Each day’s TREK started early (6-7am) and the routes were beautiful. Jonas and Issac pointed out aspects of the trail, the history, and the ecology. They were both very knowledgeable. The pace was always very slow and we never asked him to push it. We probably could have asked him to speed up a little, but it wasn’t important to us. We did move faster than other groups that were climbing with other companies, but we trusted that our guides were doing what was necessary for us to become acclimatized, and that the pace was adequate for us to ultimately reach the summit.
And indeed, by the time we reached the Barafu Camp (base camp at 15,200 feet), which is the last camp before the summit, we felt physically strong and our cardiovascular systems were primed and ready to go. This is a testament to the training we had done before our trip, but also to the plan that Jonas and Issac had prepared for us. Like I always say and tell my sons, “plan your trek and then trek your plan!”
Other clients departed very early (around midnight or 1am—and indeed we heard them waking and pushing out of camp while we were still in our tent). Jonas had prepped us the night before and he was determined that we were strong and there was no doubt that we were going to be successful. He told us about altitude sickness, and what to do if we started experiencing headaches or vomiting. To minimize our time in the cold we departed a little later than most groups heading out around 3:20am. Interestingly, Jonas and Issac carried our packs for us on summit day. They simply wanted us to have the best chance of success. We didn’t argue. All we had to do was hike. As mentioned, the later departure was to ensure that we were not exposed to the cold for too long before the sun came up--it was probably around 10F (-12C). This gives climbers a better chance of success and also helps with the mental aspect. It’s tough hiking hour after hour in the dark. And indeed, on our summit push, we passed a few clients that had turned around due to cold and exhaustion. We watched the glorious sunrise above the clouds around 17,600 feet. And after slowly marching through 1000 feet of the steepest switchbacks, we arrived at Stella Point on the southern slope of the massive crater rim. There is then a 30-45 minute gradual ascent to Uhuru Peak at 19,341 feet. I had so much energy at that point, I was singing and dancing my way to the top! Hugs, celebrations, congratulations, and photos were enjoyed by all! All four of us were laughing and smiling from ear to ear!
The descent was fine and when we had gotten back to 1000 feet above Base Camp we were greeted by one of the porters who had hiked up to us. He gave us hugs, and high fives. But his real reason for being there was to serve us hot soup and lentils for an extra boost of energy! Incredible! This porter, Elisha, had hiked an extra hour just to serve us snacks on the mountain after our successful summit! That right there should tell you dear reader, that Tanzanian Horizon Safaris is a company that values the comfort of its clients above everything else. We made it back down a day and half later to the Mweka Gate. There we received transport back to our hotel where we said goodbyes, exchanged gifts and hugs, and did the customary tipping to all of the team.
In summary, let me add two final aspects of my review. Jonas was very quick to congratulate us every evening, so I always, ALWAYS felt encouraged. There was never any doubt in my mind that he was confident in us and his team. Furthermore, he was completely in charge of the expedition. He repeatedly told us that the main goal of our trek was to “reach the top.” That sounds like an obvious thing, but personally, I’m tired of hearing from leaders of organizations that their number one goal is to “keep me safe.” What we were doing was risky, and there were dangerous hazards that had to be dealt with. It was so refreshing to hear our expedition leader say that his MAIN goal is to get us to the summit! Safety was certainly an integral part of the TREK, but it didn’t supersede the goal of summiting Kilimajaro. But know dear reader, that I never ever felt unsafe. There were no reckless decisions made, nothing was compromised, and everything went according to plan.
One last note: we had to get a PCR covid test after our TREK to ensure that we could get on the plane and return to America. Elizabeth coordinated all of this while we were still up on the mountain and provided transport to and from the Hospital the day after we got down. Amazing customer service!
It was truly the trip of a lifetime. Thank you to Jonas, Issac, Wilson, all the porters, and to Elizabeth with Tanzanian Horizon Safaris. If you want the best that a guide service has to offer, go with Tanzanian Horizon Safaris. You will absolutely have the BEST TRIP POSSIBLE.
LV
35-50 years of age | Experience level: first safari
Excellent safari experience
We had a great experience with Mufasa Tours. Had change of plans a few times because of covid but Mufasa tours were very patient with us and followed up and answered all questions I had. At the end i end up traveling alone with 2 children and everything was safe and the trip was amazing! The children keep asking to go back. We had great hotel , saw all the animals possible - we had 5 days safari - Lake Naivasha , Amboseli national park and Masai Mara… definitely recommend this tour company - very friendly , helpful and good value.
FR
20-35 years of age | Experience level: first safari
Great experience
We went on a 4 day safari at the end of May 2021. It was a very nice adventure.
First of all Jalala the manager was great with us. From the beginning he was transparent with us and made sure to offer us the best trip for our budget which was quite tight. We were able to visit the best parks in the north of the country (Tarangire, Serengeti, Ngorongoro and Lake Manyara) in quality accommodation. It is true that the lack of tourists played in our favor but for this price there others did not have our chance. We also had a French speaking guide which is a big plus. Jeremy, our guide, was remarkable. Both humanly and professionally he was fantastic. We are very grateful to him. He knows perfectly the best places to flush out the animals (even the most hidden places) and knows all the species encountered. And when you want more information about animals, don't panic, he has his encyclopedia with him. Finally our trip went by at the speed of light.
A big thank you to Jalala and Jeremy who really contributed to make our safari unforgettable. For sure, we will not hesitate to go through AAA Express Adventure when we'll come back.
US
20-35 years of age | Experience level: first safari
Unforgettable experience with Eco-Africa
If you are looking to climb Mt. Kilimanjaro I definitely recommend climbing with Eco-Africa. Kili had always been on my bucket list and Eco-Africa helped make that dream come true. We chose to do the 7-day Lemosho Trek and the experience truly exceeded expectations. From the time we arrived in Moshi until the day we left Eco-Africa made sure we were taken care of, even showing us around Moshi and eating at local spots. On the trek, the guides, chef & porters were all fantastic. Every meal was delicious (you will not be left hungry) and the chef even surprised my buddy with a cake on his birthday. Overall it was an unforgettable experience working with Frederick & the Eco Africa team. I highly recommend and look forward to reconnecting one day in the future.
20-35 years of age | Experience level: first safari
Maasai Mara trip
The guide Kikitu was amazing, very good guy and better guide. We will repeat absolutly
20-35 years of age | Experience level: first safari
Dennis kibe awesome in all the questions and answers. Kudos
A reliable company that i trust a lot with excellent services.
We really loved our staycation at Azure PrideInn on 26 June 2021. Everything was perfect kudos to that. Looking forward to travel with you to Diani.
Thank you Kibe for assuring me perfectionism for my staycation
IT
50-65 years of age | Experience level: first safari
if your dream is Africa this is the tour operator for you
I celebrated my wedding anniversary with Safariavventura and I can tell you it was fantastic.
Perfect organization, brand new jeeps, highly trained and friendly guides, make you experience nature in all its aspects. The Safari in the parks is super organized and super safe. You can also bring children and animals of all kinds will not miss. Unique experience that I will certainly do again because Tanzania has remained in my heart. Play it safe with Safariavventura
US
35-50 years of age | Experience level: first safari
Almighty Kilimanjaro exceeded expectation
This was an amazing experience largely because of the wonderful Almighty Kilimanjaro team.
From day 1 everything was extremely well organized. The hotel at Moshi was amazing, the equipment rental was very well organized and generous (they even gave us equipment for free when they saw that ours is not good enough).
The staff was absolutely amazing. Highly professional guides and porters.
We saw few other groups on the mountain and none had our level of service and care.
Our guys always got first to the camps and took the best spots. Tea breaks with snacks in the middle of the routes, coffee/tea morning wake ups, wonderful food (Ustadhi is the da best :).
The guides are all A stars - Justice, Pendo and Valeria were all simply amazing.
We were a group of 7 people and I can safely state that expectations of everyone were exceeded by a mile.
Nothing to nitpick really. Thank you very much.
RU
35-50 years of age | Experience level: 2-5 safaris
3 days of exploring Masai Mara
This was our second experience of safari in Africa and it exceeded expectations! The agenda was followed accurately starting from our meeting in the airport of Nairobi. We had private 4x4 car for our couple. Driving was very comfortable but with a dose of adventure. Due to our guide Zack efforts we were able to meet all the animals from the Big Five, some of them were very close!
Accommodation was very good: cosy lodge with good friendly service and tasty food. Definitely worth its money!
Hope to return here again soon!
20-35 years of age | Experience level: first safari
Amazing service
We were due to go on our honeymoon in April 2020. When we were researching, we emailed a lot with Sandra, who provided lots of recommendations and advice about the different places, and was generally really informative. When we had to postpone our trip due to Covid-19, Sandra was excellent in keeping us up to date with all of the options, replying to our emails really quickly and generally helping us out in what was a really stressful time. Her emails were always really upbeat and personal, which we really appreciated, and it felt like she really cared about helping us get the best for our honeymoon. I look forward to speaking with her again soon, and would not hesitate to book with Traipsing Africa, and particularly with Sandra, again.