CN
20-35 years of age | Experience level: first safari
Overall we had good safari time
We had a 8-day Safari trip in Kenya,organized by William,who had years of experience in operating.In general,we had good time in Amboseli NP and Masai Mara NR.We saw cheetah hunting and zebra crossing Mara River then got eaten by the crocodile.The accomdation in these two areas(Kibo Safari Camp&Osero Camp) are well located with delicious food and good service.
But there are two points I'm not satisfied with.
1.I made deposit payment on July 3(travel date is Sept 3-10).At middle Aug,William said that due to Kenya government policy,VAT hike by 16% so he need to adjust price.We need to pay extra USD300 each person.I checked with some other Madukha's guests and they didn't face price change.This is really annoying but we have no time to find other agency at that time point,we can only accept.
2.The accomdation at Naivasha is always marked as "Lake Naivasha Sopa Resort" at the itinerary during the whole process.At early Aug I also ask William are accomdations all confirmed and won't be changed.His answer is yes.But at last we were arranged to "Lake Naivasha Resort".I was very angry and William explained that staff make mistake when booking hotels and refund the price gap. (BTW "Lake Naivasha Resort"is more like a conference hotel,guests are loacl businessman/businesswomen.There are no more than 10 guests at dinner and breakfast....)
So I don't know whether I should recommend this agency or not.
50-65 years of age | Experience level: first safari
Big 5 success
Great communication and adjustments to fit our needs. Great value for price. Our guide was very knowledgeable about the animals, very responsive to our needs, and a joy to spend 6 days with. If I could change anything, we would spend more days and add a night safari. Trip of a lifetime. It was nerve wracking planning this trip with a company we knew nothing about, but they delivered and we have no regrets.
CN
20-35 years of age | Experience level: first safari
Everything is so good! Paul is so good!
Wonderful journey with KETS! We six people are all satisfied with the whole arrangement! The total cost is reasonable and the experience is wonderful!
Paul, our sincere friend, is so knowledgeable and friendly. He is definitely an expert on animals and Kenya. Love him!
Everything is so good! Highly recommend to everyone! Next time I go back to Kenya, I’ll definitely choose KETS and Paul again!!
FR
20-35 years of age | Experience level: first safari
Unforgettable
Our experience with Apodiformes was amazing. Before going, Silas made everything easy by answering all our questions instantly, telling us all the things we need to know and bring there. Then the safari was great!! Our driver Dickson is a nice person and a great driver! We experienced some unbelievable and unforgettable moments in both Amboseli and Masai Mara thanks to him! :)
FI
65+ years of age | Experience level: 2-5 safaris
A good young agency
There are many safaris available in Africa, and it is difficult to choose from. Finally our safari selection was Serengeti Smile's 8-Day Great Migration Tour - Mara River Crossing at the turn of September and October. We greatly enjoyed this interesting safari. Our guide Mussa showed us a lot of different animals.
We booked at the last minute, but despite this, the accommodations were of a high standard. Special thanks to Emmy from the agency who always answered my questions very quickly.
Apparently, the timing was not ideal. During the day, the temperature rose to 35 degrees and fell during nights to 15 degrees, but the first rains of the beginning of the rainy season had already drenched the road tracks into mud and filled the Mara River into a flowing stream.
If you are also looking for something negative about the week, long journeys on shaky roads in poor condition come to the fore. In any case, we can warmly recommend Serengeti Smile and this safari.
FR
50-65 years of age | Experience level: first safari
Friendly, organized and professional
We had a great experience with Easytravel for our family. Warmth welcome, very nice trip and professional guides. We saw many animals and amazing landscapes.
Our stay in Tortillas camps was also nice, friendly staff, comfort and good food.
50-65 years of age | Experience level: first safari
Great experience,
This was our first overseas experience and the Safari tour we went on in Pilanesberg South Africa was amazing. Elvis our tour guide was fun and friendly. We got to see 3 of the big 5 as well as a lot of other great animals.
The Safari Jeep’s are a little hard to get into and a little squishy for taller and plus sized people but it’s well worth it. A great experience all up and I highly recommend it.
KR
20-35 years of age | Experience level: first safari
Solomon is the best driver and passionate guide
It wasn't a tour only to earn money. We were all surprised by his enthusiasm. Plus Skilled driving and explanation. And I miss the his word “SAWASAWA”
50-65 years of age | Experience level: over 5 safaris
Best Country and the best operator
Secret Namibia's team went above and beyond with ensuring that our safari was nothing short of amazing.
They always responded promptly and with profesionalism and expert knowledge.
The service we received beforeand during our safari was also excellent.
Namibia is not a cheap country to travel, but the value we received was extremely good.
Secret Namibia is a reliable operator that takes the time to know their client, and will ensure that the itinerary they create will match your expectations and needs.
Namibia is a country like no other. It is safe, the locals are friendly and they are all very proud of their country. The lodges and reserves are also fantastic and unique in their own ways.
The landscapes are like nothing you have ever seen.
If you are on the fence about going to Namibia you should get off right now and book your trip.
Note: Make sure to book early, the lodges have limited rooms and get booked up well in advance.
10/10 for Secret Namibia
10/10 for Destination
IN
50-65 years of age | Experience level: 2-5 safaris
Excellent and extremely reliable
Very professional and accommodating. Communications were clear and nothing was hidden. Very helpful.